Lennar Reviews in Charleston, SC
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What Charleston Homeowners Have to Say About Lennar.
Read all 559 verified reviews from homeowners that built a new home with Lennar in the Charleston area. Charleston homeowners have rated Lennar an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Charleston Area
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Customer Reviews
Construction manager Rusty
- David G.
- Verified HomeBuyer
- April 28, 2021
- Summerville, SC
Rusty was the best part of my entire experience working with Lennar! He ensured that every little question or concern I had was addressed in a timely and complete manner!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Poor materials used and sloppy craftsmanship.
- Anonymous
- Verified HomeBuyer
- April 22, 2021
- Mt Pleasant, SC
Poor materials used and sloppy craftsmanship.
Lennar responded:
Hi, thank you for taking time to write a review. We would like to apologize for any disappointment you have with the craftsmanship and materials used in your new home. If there are any particular issues requiring further attention, please send us a note at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 2
They are not trustworthy. They tell you they will finish items and then do not. They want to take your money and then leave you hanging.
- Anonymous
- Verified HomeBuyer
- April 21, 2021
- Mt Pleasant, SC
Absolutely the worst experience we have had in the 7 home we have purchased.
Lennar responded:
Hi, thank you for sharing your review. We are sorry to hear about your poor experience with your new home. We certainly want to assist with any items requiring attention. Please reach out to us at corporatecustomercare@lennar.com, with any details you can provide regarding the outstanding issues you may have. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
How fast they literally threw my home together was sickening.
- Tekeria S.
- Verified HomeBuyer
- April 20, 2021
- Summerville, SC
I would never buy another home built by Lennar. EVER.!!!!!
Lennar responded:
Hi Tekeria, thank you for sharing your experience with us. We are sorry to hear about your disappointment with the completion quality of your new home. If you have any particular issues that require attention, please send us any details you can provide at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Lending section is lacking in many respects
- Robert G.
- Verified HomeBuyer
- April 07, 2021
- Summerville, SC
Lending section is lacking in many respects
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 4
Lennar - Love Lennar, the whole process was seamless.
- Lisa M.
- Verified HomeBuyer
- April 07, 2021
- Summerville, SC
Love Lennar, the whole process was seamless. The house cost me $200k less than another builder after I tacked on all the extras. Definitely a great value for such a beautiful home. I’m so happy to have a downstairs masters and my own home office! We love our new home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Yes
- George S.
- Verified HomeBuyer
- March 31, 2021
- Summerville, SC
Lennar was very helpful in the purchase of our home .Everything went smoothly.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Our experience is anything than positive.
- James M.
- Verified HomeBuyer
- March 31, 2021
- Summerville, SC
Our experience is anything than positive. What I find the most interesting is I’ve already filled out a review, and it was not positive, and yet I’ve never heard from anybody regarding that.
Lennar responded:
Hi James, thank you for sharing your review. We apologize for the poor experience you have outlined. If there is anything we can do to help, please reach out to us at corporatecustomecare@lennar.com and we will follow up with the appropriate team for you. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 2
Chip. My Construction Manager is A-mazing!
- Christina G.
- Verified HomeBuyer
- March 31, 2021
- Summerville, SC
This was my first home buying experience and it was awesome! Everyone was very patient with me, informative and responded quickly. Chip, in my book was the most amazing! He went above and beyond on many occasions to make sure I was good and happy. He made me feel very valued by choosing lennar.
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - I had a great experience working with Lennar and I highly recommend
- George V.
- Verified HomeBuyer
- March 31, 2021
- Johns Island, SC
I had a great experience working with Lennar and I highly recommend them.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Customer Service
- Anonymous
- Verified HomeBuyer
- March 31, 2021
- Summerville, SC
Overall, the experience we had with Lennar was great. There were several minor issues found in the house when we brought in our own inspector, but Lennar was with us every step of the way and fixed everything before move-in. They were extremely communicative throughout the process and kept us up to date of any and all changes due to weather. We ended up closing early in the end, which was a wonderful surprise!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - We are happy with our new home.
- Sarah C.
- Verified HomeBuyer
- March 31, 2021
- Summerville, SC
We are happy with our new home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
House layout is beautiful
- Joseph N.
- Verified HomeBuyer
- March 31, 2021
- Summerville, SC
Would like to have seen better material in the trim work and carpeting and better quality with the drywall. Also, they're is 0 flexibility when you come into an on process home.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Lennar - Bought from across the country wasn’t able to be there along
- Anonymous
- Verified HomeBuyer
- March 31, 2021
- Summerville, SC
Bought from across the country wasn’t able to be there along the way. A lot of qc issues from slanted walls, terrible paint, non existent cleanup. Pretty disappointed with the build compared to 2 others we have built
Lennar responded:
Hello, thank you for your review. We are sorry to hear about the issues you experienced with your new home. Please send us a message at corporatecustomercare@lennar.com with any additional details you can provide and we will follow-up on your behalf. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 2
Lennar - Everything about the experience was fantastic.
- Michael W.
- Verified HomeBuyer
- November 11, 2020
- Mt Pleasant, SC
Everything about the experience was fantastic.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The overwhelming and blatant lack of pride in their craftsmanship.
- Christopher O.
- Verified HomeBuyer
- October 22, 2020
- Summerville, SC
Monitor the work throughout the process. Many of the trades do subpar work and the construction manager failed to do to his job. If you can be here everyday to check on the progress than you might be ok. If you're forced to rely on the construction manager...well good luck.
Lennar responded:
Hi Christopher, thank you for taking time to leave a review and share your experience with us. We would like to apologize for the frustrations you outlined with the trades on your new home. If you would like us to follow-up on anything in particular, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 3
Worst builder ever
- Timothy S.
- Verified HomeBuyer
- September 24, 2020
- Goose Creek, SC
I had Lennar build me a home in Liberty Village Goose Creek, SC 5/2020 and what a terrible unprofessional experience it has been. Do not allow them to con you into closing when there is outstanding work or issues that remain. They will tell you they guarantee they will fix your issues, and that problems are tracked by the Charleston office, and then blow you off as they did us after closing. Look them up in Better Business Bureau and Consumer Affairs. Their work in Florida is even worse than SC. Definitely go with another builder. The floor in the picture is where my dresser sits on top in ...
Lennar responded:
Hi Timothy, thank you for sharing your experience and detailed notes. We would like to apologize for the issues you have listed with your new Lennar home. Please send us a note directly at corporatecustomercare@lennar.com, with your contact information, so we can follow-up on these items for you. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Limehouse village
- Frederick W.
- Verified HomeBuyer
- May 05, 2020
- Summerville, SC
My lamps shake and rumble loudly when my wife walks in the master bedroom horrible built no firewall in the floors to keep noise quiet
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Happy home buyer
- Matthew P.
- Verified HomeBuyer
- April 29, 2020
- Summerville, SC
Sales staff are friendly and helpful. Quality of the home is good, some drywall issues as expected, but we have a 1 year warranty, so will have them come do repairs near the 1 year time frame. Very responsive to issues and questions.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar is a great organization that will continue working with you until your completely satisfied
- John D.
- Verified HomeBuyer
- April 28, 2020
- Mt Pleasant, SC
We had a couple issues that were taken care of as soon as we sent in a request.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Slow to respond to critical warranty issues
- Koen T.
- Verified HomeBuyer
- April 11, 2020
- Mount Pleasant, SC
Slow to respond to critical warranty issues Customer Service and Customer Representatives needs improvement with communication, reliability, completing jobs/repairs and ownership to resolving warranty issues.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 1
Lennar - Really happy with new home.
- Reyno T.
- Verified HomeBuyer
- April 08, 2020
- Charleston, SC
Really happy with new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Building Quality is Subpar
- Samantha A.
- Verified HomeBuyer
- April 07, 2020
- Summerville, SC
I’ve been in my home three months now and I am identifying many craftsmanship issues. The homes are produced quickly so quality is lacking.
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 4
Unfortunately we have been misled.
- Blake S.
- Verified HomeBuyer
- April 03, 2020
- Summerville, SC
We really do love our house and our home buying experience was good. We enjoyed working with Paul. Unfortunately, we just found out that they are building traditional homes with vinyl siding directly next to us. It doesn't appear to be cohesive with the rest of the neighborhood and we feel it will impact our home value negatively. We purchased in this neighborhood based on the current style of homes (Charleston style with hardie plank). We did not want to live in a traditional neighborhood. We would not have purchased this home if we had known. Incredibly disappointed.
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 4
Lennar build quality is substandard
- Robert C.
- Verified HomeBuyer
- April 01, 2020
- Goose Creek, SC
My previous review was removed by the site owner and it didn't even provide specific detail. If you'd like a first time quality (not 4th time quality) and a well built home, look for another builder. I would never buy from Lennar again nor recommend them to anyone.
Lennar responded:
Hi Robert, thank you for providing this feedback. We are sorry to hear about your experience. Please email us at corporatecustomercare@lennar.com if you would like to share any additional information. We will be glad to follow-up for you. – Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
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