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Lennar Reviews in Charlotte, NC

What Charlotte Homeowners Have to Say About Lennar.

Read all 615 verified reviews from homeowners that built a new home with Lennar in the Charlotte area. Charlotte homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Charlotte Area

615 Reviews in Charlotte Area

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.8

Value 3.8

Responsiveness 3.9

Lennar in Charlotte Area

View Homes

Customer Reviews

Home Buying

  • Daryl R.
  • Verified HomeBuyer
  • September 24, 2019
  • Charlotte, NC

Very helpful.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Good experience

  • Morgan G.
  • Verified HomeBuyer
  • August 29, 2019
  • Lake Wylie, SC

The overall experience was excellent, in particular, our interaction with the lady who was construction manager at the time.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great Experience

  • Kevin B.
  • Verified HomeBuyer
  • July 30, 2019
  • Charlotte, NC

Very happy with our new Lennar Home. Some minor flaws with the workmanship and materials (window sill and molding) but overall a great job.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Breanna S.
  • Verified HomeBuyer
  • July 30, 2019
  • Fort Mill, SC

Lennar has been great. The value is great but does come at a cost. We were able to opt out of.a bathtub in the master bath for a walk in shower. It keeps costs down to minimize options so I get it. Over all the house is great. A few things as far as quality goes like tape seems on walls can be seen once painted and the paint they used rubs off down to the sheetrock if anything gets on it.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Positive Lennar experience

  • Jacob J.
  • Verified HomeBuyer
  • June 20, 2019
  • Huntersville, NC

Our house is well constructed and staff was easy to work with and communicated often during the process. Any issues were addressed and handled in a professional manner.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

New Home

  • Diane L.
  • Verified HomeBuyer
  • December 17, 2025
  • Kannapolis, NC

Overall experience for price point okay.

Total Score 5


Quality 1

Trustworthiness 3

Value 4

Responsiveness 4

Me, they built a turn key home quickly with 80% quality.

  • Lester L.
  • Verified HomeBuyer
  • April 17, 2025
  • Statesville, NC

The process was fast and efficient. We were able to do inspection at framing and post drywall. The final walk we found numerous items that the builder claimed were cosmetic (poor contractor practices) that will eventually become issues. Water pooling on the seat in the shower. Trim that should be square left at noticeable angles. Metal hardware left in the garbage disposal that we can't remove. They just got it done in the 92 day deadline with little effort to do it right.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Review of my new home by Lennar

  • Debra S.
  • Verified HomeBuyer
  • January 09, 2025
  • Lancaster, SC

The buying process was very quick and smooth. The quality of materials and workmanship can be better. Nail marks are already beginning to pop through the sheet rock and the home is only 2 months old. The walls seem paper thin. It’s been difficult getting in touch with anyone from Lennar.

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 3

Good experience

  • Robert H.
  • Verified HomeBuyer
  • September 08, 2024
  • Edgemoor, SC

It was a nice experience The Angie sold us the home was exceptional and the project manager was good. You'll find little things thats wrong but nothing major so far and overall I'm happy with my purchase the neighborhood is nice.

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

Sales agent was great to work with

  • Anonymous
  • Verified HomeBuyer
  • August 08, 2023
  • Mount Holly, NC

Overall very happy with our new home purchase. There are some minor issues that we have to take care of since the house was a former model home and purchased “as is”. Quality of tile craftsmanship was only average and paint splatters have been found all around the home on the hardwood floors. It does clean off but the cleaning crew that prepared the home for us was subpar. The baseboards and window sills were dusty and corners had cobwebs. Items that made the walk through punch list were handled and fixed quickly. We love this home and are comfortable that we will be here for many years! The ...

Total Score 5


Quality 3

Trustworthiness 3

Value 3

Responsiveness 4

Elson was great

  • Mark T.
  • Verified HomeBuyer
  • July 04, 2023
  • Mount Holly, NC

Elson was great as was Angela with the mortgage I am very disappointed that no one can tell us when the boat slips are to be finished or how they are to be allocated. I have seen NOTHING done to build them and that is one reason we moved here

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 3

Unable to get mail

  • Tiffany K.
  • Verified HomeBuyer
  • April 21, 2023
  • Mooresville, NC

USPS will not deliver mail for those of us on Eden Ave. our mailbox location in the wrong location for the mail carrier our street uses. USPS says they can’t get Kenner to do anything about it. It’s been months of having to go to usps location to pick up ourselves.

Total Score 5


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Lennar - Everything went smooth from start to finish

  • Edson G.
  • Verified HomeBuyer
  • September 21, 2021
  • Monroe, NC

Everything went smooth from start to finish

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 3

Lennar - They stay in contact with us

  • Douglas W.
  • Verified HomeBuyer
  • April 22, 2021
  • Huntersville, NC

They stay in contact with us

Total Score 5


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

Good purchase experience

  • Alena O.
  • Verified HomeBuyer
  • April 05, 2021
  • Fort Mill, SC

For being our first time, we are very satisfied with our decision. Lennar has very nice house designs and customer service support is top notch. However, there are some details that can improve, like quality of the materials- some are cheap -, finishing touches, like sockets bad positioned, corners from our garage in cement were not finished, carpeting nails could be a little less prominent, etc. my recommendation is to check these small details at your house orientation.

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Home is basic,no laundry closet

  • Anonymous
  • Verified HomeBuyer
  • June 11, 2025
  • Edgemoor, SC

I have been at the property for nearly 2 months and have not had the following issues addressed: Approval to garden in backyard (plant trees ),the sod placed did not take & has not been replaced. I inquired about installing a fence in backyard & again no response. There's no communication from the Lennar office personnel. I'm greatly dissapointed.

Total Score 5


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Lennar - House are beautiful but as soon you have issues (I found some

  • Carlos S.
  • Verified HomeBuyer
  • December 29, 2021
  • Charlotte, NC

House are beautiful but as soon you have issues (I found some defects on the finished) some where fixed as courtesy because the warranty didn’t cover it.

Total Score 5


Quality 2

Trustworthiness 3

Value 2

Responsiveness 2

Lennar - Slow in response to items needing correction.

  • Kenneth M.
  • Verified HomeBuyer
  • June 30, 2021
  • Lancaster, SC

Slow in response to items needing correction.

Total Score 5


Quality 3

Trustworthiness 4

Value 2

Responsiveness 2

Terrible quality of workmanship and construction manager not responsive to issues

  • Anonymous
  • Verified HomeBuyer
  • July 05, 2022
  • Troutman, NC

There were multiple issues with poor workmanship. Especially with drywall, trim, patios and driveway. There was damage done by the cleaners after our new home orientation and because it wasn't noted on the new home orientation they would not fix it. Even though the damage happened in-between these two appointments and was not done by us. Our construction manager was not very knowledgeable about the process and gave us incorrect information on the builders warranty. I was very disappointed and we are now left with our brand new house feeling like we now need to spend more money to make repairs ...

Total Score 5


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Customer Service

  • Roderick P.
  • Verified HomeBuyer
  • April 08, 2021
  • Indian Land, SC

Our Loan officer was Dylan. He was exceptional and always honest throughout the entire process for us. Our process was a bit complex but we were successful in our home search and got our home. We thank you guys for everything.

Total Score 5


Quality 0

Trustworthiness 0

Value 0

Responsiveness 0

Ron's hiuse

  • Ronald Jack P.
  • Verified HomeBuyer
  • October 22, 2025
  • Lancaster, SC

The whole experience was well done. Due to all the computer work involved, Lennar 's people were very helpful and very patient with helping me work through the process. The house is very well built and is very comfortable. A word of warning...the HOA is very difficult to deal with and everything is written to favor them.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Well built, a few things beyond basic needs

  • David John S.
  • Verified HomeBuyer
  • November 14, 2023
  • Mount Holly, NC

I’m impressed overall with the quality of building and don’t see a lot of shortcuts or compromises. I was pleasantly surprised for example to see a hybrid heat pump with a gas heat, a comprehensive insect control system installed during the construction process, a whole basement dehumidifier with automatic pump and the like. I was a bit disappointed that red clay was tracked all over the basement during construction and is nearly impossible to remove with muriatic acid followed by recommended floor cleaner. A minor complaint and hard to avoid if construction season is rainy but looks like ...

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

scheduling and communication

  • Lee G.
  • Verified HomeBuyer
  • July 06, 2021
  • Indian Land, SC

Great service and communications

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Communication

  • Robert S.
  • Verified HomeBuyer
  • June 17, 2021
  • Clover, SC

Make sure your yard is level and the sod is weed free before you close. The landscaping company (sub-contractor) did a terrible job, knows it, and doesn't care about fixing it.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lennar - The home was built great, no issues, the mortgage experience

  • Alfred L.
  • Verified HomeBuyer
  • June 01, 2021
  • Lancaster, SC

The home was built great, no issues, the mortgage experience was a different and terrible experience.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5