Lennar Reviews in Charlotte, NC

The staff is friendly and responsive, the quality is good, only gripe is the inability to add some customizations (like having rooms painted ahead of time, or different fixtures).

The entire process was very smooth and my Lennar agent was available anytime I had a question. Any issues that came up during my walk through was resolved.

This was our third Lennar home purchased in the Carolinas. Never had a problem with them before and overall we are satisfied with our purchase. That being said, there does seem to be a downturn in the quality of work. Hoping this turns out to be the right move.

overall a good experience. would recommend. you are not buying a custom home but definitely a good experience

I had a great experience after the real estate agent handed me off. Lauren gave us incorrect information about the home that would later cause issues for me. Everyone else was great. Jake especially, the construction manager, was really on top of everything. He handled all issues seamlessly. Love my home!

Was happy to move in until we needed heating. We had no heat. It took 3 repairman to figure out the problems. 1. Heating was set up for heat pump and we should have been set up for gas. 2. Had a shut off valve that kept overheating. 3. The reason the valve was overheating because the blower for the exhaust was blowing into the condensation drain. Causing a loud noise in the laundry room and not venting the gases away. This makes me believe other problems will arise due to lack of follow through by quality ensurance.

Make sure you do a good home inspection prior to final.

It has been a good experience with good communication along the way. The portal is a great tool and glad to see it.

I have only been here for 6 weeks and the problems I found have been fix except for appliances, backyard rubble the builders are letting fly into my yard. So I think ill let you know more in 6 months.

The home buying experience was the best I have had. This is my third home and I can say that it was the best out of the three. They have an orientation for the home where they explain how to take care of your home and applicances. New homes come with a few issues here and there and they have been more than willing to help in a timely manner.

Good response and nice work

Gina Woods is an extremely good and very helpful snd friendly tealtor for Lennar. She has helped us all the way through the process. A true knowledgeable professional we cannot say enough good things about her.

In today’s world can’t really complain how house was built. I’ve seen garbage from high end builders and vice versa so they did a fine job. Only major complaint is lack of customization options. Basically getting the exact model home. Paint colors, moldings, finishes, etc. would really cut down on future work and added cost.

I had an overall good experience purchasing a Lennar home. Lennar has great people serving the company, including the sales agent, my loan officer, the construction manager and customer service rep., who were all excellent in their roles to support my purchase. However, I was personally challenged with a number of problems that showed right after signing the contract and moving in, which can happen. There is a warranty process in place meant to aid the new home buyer, which I did not find smooth and reponds with greatly reduced urgency. While some things were taken care of promptly, others were not, particularly when it came to appliances. I inherited a bad dishwasher. There were considerable delays to get that in working order and, frankly, when you purchase a new home, one expects new appliances in good working order. Lennar is a good company, offering offering attractive and decently made homes. The company has excellent staff and can do even better by improving the support and warranty process if and when problems arise, especially within the first weeks and months of home ownership. ... More

This was my first home so cannot compare with other builders but it was a decent experience. The consultant I worked with would quickly respond to my questions. I feel they could have made closing more exciting, you do not meet any lennar representative while closing and getting keys.

Professional and focused representatives. From the initial contact and sales experience through the construction management process to our new home finalization and orientation, everyone has been thorough and helpful. We expect and hope to not need to move again for a long long time, but know the builder and employees do seem to care well for potential and current homeowners.

Be sure everything is exactly as you want it. Once you close on yours home they are not so Really available! They do respond eventually, Just not as quickly.

Overall great experience and very smooth process

Overall, the home buying experience went extremely well up until the point at which a closing date was set, then moved repeatedly, without transparency to true, anticipated date of closing. This required me to re-coordinate movers, closing dates on my previous property, etc. that could have been avoided by just communicating a more realistic closing date rather than racing to close a quarter.

The entire team was easy to work with and made the purchase process a breeze. weekly update along with pictures was very helpful. And the last minute updates during the final walk through was very professionally handled.

During your new home owner's orientation, make sure you go over every nook and cranny. Ask a lot of questions, take a lot of notes, and make sure you bring these notes with you for the final walk through. Please don't misunderstand, Lennar has been very responsive at addressing every concern, although some took longer than others to remediate, but I feel there were too many minor details that were overlooked in the quality control process that make me feel like this project was rushed.

I love the layout of my home!

I purchased 3 lennar homes inn the past, I am noticing the bad quality of the current one, 2nd floor squeaking, poor quality on the wall and doors painting, and obviously over priced due to the lack of inventory

There is only a one year warranty and after initial inspection blemishes and other issues are not covered. Found things after the inspection but was told they would not be covered.

We really appreciated the touch up service provided by Gabriel. Professional, hard working and very positive!