Lennar Reviews in Charlotte, NC

The home buying and building process was easy and pretty smooth overall. Lennar was pretty good about keeping me updated, addressing any questions I had, and addressing any issues that came up during the process. Have minor issues with dings and imperfections with paint/trim/molding finishes. A few minor issues popped up after closing and they were pretty responsive and quick to fixing those issues. One major pain point I am having issues with is in regards to landscaping, I have several dead patches throughout my lawn. Whoever Lennar used for landscaping laid down sod directly top of construction debris which prevents grass from properly rooting, I don't have to dig more than an inch on several dead spots to find fist-sized rocks or large chunks of cement directly underneath the sod. I wish they would've done their due diligence in properly laying down sod or at least rectify the issues after the fact. Outside of landscaping, everything has gone pretty well so far in my 4 months of homeownership. ... More

I think the process was great despite the delays, but that was to be expected mid pandemic. The quality of workmanship is very poor though. As we live here longer we see clear errors of workmanship whether it be low quality materials, lack of care, or inexperience by the workers. There are scuffs on trim painted over, bulges in Sheetrock, we have tons of nail pops (that we were told are not covered under warranty), caulking is splitting in multiple places (again, not covered under warranty). Other than these noticeable cosmetic mistakes and issues (that won’t be fixed because it’s not “covered”) the process was nice, the managers have been very nice as well. ... More

We love the house but not used to doing all paperwork on the computer

Lennar still builds the best home for the money in Waxhaw NC, but they need to get their act together on quality of work and ease of working with customers. My main suggestion is always pay the extra $500 to your personal home inspector for a complete report even though its a brand new house.

Building process went great with my builder, Clayton. After closing follow up has been difficult. Current construction in the neighborhood has trench my yard over and over, blocked my driveway on multiple occasions and I have had two flat tires driving through the neighborhood. My advice is to not buy when the neighborhood is still in process. The builder does not respect the already losed homeowners.

We love the community we’re in. Overall, the home is solid, but quality of some materials could be improved. Dry wall and trim work need more attention to detail. The one area of disappointment for us was flooring options. Only three choices to choose from and one of those was carpet (no way). Lennar offers what they offer and anything you want to add or make changes to is on you with after market costs.

Lennar responds quickly to any issues, however their resolution process is poor. These are not high quality homes, however they are priced appropriately for the product quality.

The home is above average in construction but there are a number of things that need to be fixed. The construction appears to have been rushed and a number of items still need to be done even though it has been a few months since closing. Trees that were promised to be replaced by the agent haven't been replaced. We were told it was too hot to replace them this past summer, but no effort has been made to replace them since summer. Always get things in writing, even though I didn't do thst.

Come to visit your build constantly

Could’ve provided more information about land slopes due to drainage prior to construction.

We're enjoying the new home but there are a few things that we wish were done differently. First, for the price paid, there should be a sprinkler system installed. The majority of lawns in the neighborhood have died and we had to have someone trench our new lawn to install a system after the fact. At a minimum, it should be a paid option. The fescue breed grass is a cool weather grass that requires a lot of water. Second, the green space behind our home looks like a wasteland and it's been that way for almost a few years according to neighbors. Landscaping and irrigation needs to be installed as promised. There are community infrastructure components that were major selling points for us including the jogging trail around the neighborhood and connection to the green way. Currently there are random pieces of sidewalk missing around the neighborhood which interrupt bike riding for the kids and are dangerous. It would seem these things would help sell the remaining homes. ... More

Install a recirculating pump for tankless hot water heater. Water in SC is extremely costly. The backyard I was left with is a cliff with an 80 degree grade ( we are in our 70s not able to enjoy the yard) otherwise we are enjoying the house.

Landscaper used shoddy sod and put down a summer sod in winter.

We are very pleased with our Lennar home. The house is great so far. However, the community center is FAR too small for the number of homes. There will be about 400 homes but only space for a party of about 10-15 people. Lennar was too cheap to build a bigger, better center. We have also had many issues with the grass and land outside. The sod and front bushes were placed on rocks and are dying already (after only a couple months), but lennar doesn’t include the yard in their warranty.

finishing touches, like trim work, garage, doors very poor.

The home we bought from Lennar is perfect for us to downsize into. The floor plan is perfect for empty nesters. Lennar did provide a lot of extras for the price of the house. For the most part Lennar has responded to issues we have. One area that we have been ignored on is the grading in the back of the house. I feel there is a low area that needs attention but have not been able to get them to respond even after sending pictures of ponding. Nail popping on the walls is not considered a warranty item. I do wish builders would use screws to install sheetrock inside the house to avoid the issue of nails popping out in the walls. I believe most builders take the same approach. But that is a small issue and we experienced this in a custom built house ... More

Poor workmanship in some areas. Very slow responding to issues

Cheap homes from appliances to build quality not worth 400k

The builders are absolutely horrible when it comes to cleaning the cleaning the areas of the homes they are currently building, they do not block off the areas where sod hasn't been placed so when it rains, we have a continuous mud slide along with settled mud in front of our new home and on our block. It's lazy workmanship not to leave those areas in a position where homeowner have to shovel mud and clean up excessive amounts of trash. This is far beyond a small issue, when my car slides on the mud because it is so thick. It makes it that much worse when we are told they only clean the streets on Wednesdays and Fridays, whoever is overseeing the builders of this area is doing a subpar job or the standards are extremely low ... More

I have had a problem with the grading of my garage since I moved in 4 months ago. Now I’m just being ignored.

The sales person was not clear to explain the features to new first time home buyers especially not clear on operable windows and non operated windows

Make sure you get a great inspection and let them fix all the issues before closing

The house design and sales agent were great. That is where it ends. At best the craftsmanship is poor. Lack of attention to detail is on full display. When you are paying near 500K for a home, one deserves more than shoddy work. Lennar is not responsive to requests for service and fabricates excuses why they are not liable.

They tell you things that are not true. When you move in the grout and seal for your wood baseboards pulling out from the wall and theTile in my shower the grout has holes in it my wood floor had spots on it that were left by whoever put it down my sink was scratched badly both sides and they tried to say I did it. They finally fixed it. My garage door broke after about a couple of weeks and no one would come fix it. I am 72 and.my son couldn't.be home so i called the garage door CV company and a super nice man drove an hour at.no charge to come fix it late at night. All my doors were cut but never sanded properly on the sides, top, and bottom some barely have paint on them, some none. I cut my arm on one because the edges are so rough. I was given the wrong mailbox key so my mail was going to another person and it took two trys to get it changed. I didn't know toll I did y j.g e walk t hff rough that I had to seal all the tile in my home and I had cut myself very badly on th ed front of my shin; five inches across and five down and couldn't seal my tile for weeks. I couldn't use my shower until it was done. I am going to be paying for all this to get fixed out of my own pocket. I was told that no one sees the inside of doors so who cares. Well I do. My one bathroom the door was not shimmed on the bottom so it won't.go if err r the bathroom rug at all. I will never recommend Lennar to anyone ever. I could go.on. ... More

i had issues with lennar mortgage... but once lennars real estate agent found out he immediatly started the process to fix the wrongs.. David was extroridnarly effective an helpfull. from that point on i would give Lennar 10 stars if i could.. once the closeing finished we were completly overwhelmed with the quality, professionalism, and compasion Lennar showed l.. i would recommend them 100%.. The lennar mortgage company well i had issues with them, maybe you wont so you can try then them make your opinion...