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Lennar Reviews in Charlotte, NC

What Charlotte Homeowners Have to Say About Lennar.

Read all 647 verified reviews from homeowners that built a new home with Lennar in the Charlotte area. Charlotte homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Charlotte Area

647 Reviews in Charlotte Area

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.8

Responsiveness 3.8

Lennar in Charlotte Area

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Customer Reviews

Lennar - Great to work with.

  • Christila S.
  • Verified HomeBuyer
  • June 25, 2021
  • Rockwell, NC

Great to work with. It was a manageable experience

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Second owned home and First brand new home

  • Kevin B.
  • Verified HomeBuyer
  • June 23, 2021
  • Denver, NC

My family and I are very satisfied with the look and feel of the house. There's only a couple of things I wish were bigger or included such as a bathtub connected to the shower in the master bathroom. Also the garage should've been bigger since it's a two car garage. I still have two remaining issues that I need to report (1) driveway has a crack on the concrete that was there when I moved in (2) one of the sinks in the master bedroom has a hairline fracture in the sink.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Ease off purchase

  • Anonymous
  • Verified HomeBuyer
  • June 22, 2021
  • Huntersville, NC

Trades need to do better a better job, too many things done poorly. Issues with windows, siding, stove, dishwasher, shower head, deck, painting, flooring, gutters, concrete, masonry, landscaping, sod placement, grading of soil, etc. etc. Sad most things should have been caught and fixed well before we closed. Many things I will end up doing/fixing myself.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Lennar - Everyone I was in contact with couldn’t have be more thorough,

  • Anonymous
  • Verified HomeBuyer
  • June 22, 2021
  • Davidson, NC

Everyone I was in contact with couldn’t have be more thorough, kind, patient and efficient.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - PROCESS WAS GOOD OTHER THAN WORKING WITH LENNAR MORTGAGE.

  • Larry N.
  • Verified HomeBuyer
  • June 22, 2021
  • Lancaster, SC

PROCESS WAS GOOD OTHER THAN WORKING WITH LENNAR MORTGAGE. ``

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - I like the house.

  • Adam U.
  • Verified HomeBuyer
  • June 22, 2021
  • Charlotte, NC

I like the house. It's nice

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - While they offer options some builders don’t Lennar didn’t offer

  • Robert T.
  • Verified HomeBuyer
  • June 22, 2021
  • Huntersville, NC

While they offer options some builders don’t Lennar didn’t offer some options that we had preferred ie gas hot water heater, electrical floor outlets in the family room, lighting in second bathroom shower, ceiling fans and pendant lights over counter.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

Lennar - It's good place to staying

  • Timothe B.
  • Verified HomeBuyer
  • June 22, 2021
  • Denver, NC

It's good place to staying

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

always accessible!

  • Tamika W.
  • Verified HomeBuyer
  • June 22, 2021
  • Waxhaw, NC

I had a great experience with the lennar builder.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Communication

  • Robert S.
  • Verified HomeBuyer
  • June 17, 2021
  • Clover, SC

Make sure your yard is level and the sod is weed free before you close. The landscaping company (sub-contractor) did a terrible job, knows it, and doesn't care about fixing it.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Fully explained the process and kept us updated on progress.

  • Jessica C.
  • Verified HomeBuyer
  • June 16, 2021
  • Charlotte, NC

Fully explained the process and kept us updated on progress. Completed on time.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The home buying process with Lennar was excellent.

  • Robert M.
  • Verified HomeBuyer
  • June 15, 2021
  • Huntersville, NC

The home buying process with Lennar was excellent. They stayed on schedule during the Covid as best they could.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

New Home

  • Susan S.
  • Verified HomeBuyer
  • June 15, 2021
  • Davidson, NC

I found Lennar to be a fair and trustworthy builder. Solid workmanship and a good value. All of the people I dealt with were knowledgeable and seemed to genuinely cate about the product and about me as a customer. I would buy from them again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - contractors doing the work were terrible.

  • Christopher K.
  • Verified HomeBuyer
  • June 15, 2021
  • Huntersville, NC

contractors doing the work were terrible. way too many things needed to be fixed after closing

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 2

Sales rep

  • Jerry B.
  • Verified HomeBuyer
  • June 15, 2021
  • Huntersville, NC

My sales rep and general contractor were great to work with.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

Lennar - We would’ve liked more upgrade options (e.

  • Roxie S.
  • Verified HomeBuyer
  • June 15, 2021
  • Gastonia, NC

We would’ve liked more upgrade options (e.g. windows in garage door, an ext. doorway to garage, a light over kitchen sink, higher quality kitchen cabinets and drawers, base cabinets with drawers vs. doors, electrical outlets in floor, exterior stonework on front of house, double hung vs. single hung windows).

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Everything Included

  • Anonymous
  • Verified HomeBuyer
  • June 09, 2021
  • Rockwell, NC

Seeing other family and friends build houses right now, it's crazy to see them charged for things that were included in our home. It was an easy experience and would look to use them again if we decided to build in the future.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

After 6 months still waiting issues from closing to be fixed

  • Anonymous
  • Verified HomeBuyer
  • June 08, 2021
  • Davidson, NC

Make sure you get a great inspection and let them fix all the issues before closing

Total Score 4


Quality 4

Trustworthiness 1

Responsiveness 1

Lennar - Lennar is not good at communicating.

  • Anonymous
  • Verified HomeBuyer
  • June 04, 2021
  • Davidson, NC

Lennar is not good at communicating. There was no contact that wasn’t initiated by me, even when there are problems with the build or closing. And even when I did hear from them, they frequently didn’t provide all the information needed/required. I am happy with the house but feel like many of my grey hairs can be tied directly to trying to get Lennar to tell me what was going on with the house.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Lennar - Darrick and Cheryl was real great!

  • Timothy L.
  • Verified HomeBuyer
  • June 04, 2021
  • Waxhaw, NC

Darrick and Cheryl was real great!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Office staff as well as the builder

  • Andrea G.
  • Verified HomeBuyer
  • June 03, 2021
  • Davidson, NC

Excellent over all. Love my new home!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - The new warranty system sucks

  • Robert H.
  • Verified HomeBuyer
  • June 03, 2021
  • Davidson, NC

The new warranty system sucks

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Lennar - Trust is an expensive item that Lennar can't afford.

  • Kapil A.
  • Verified HomeBuyer
  • June 02, 2021
  • Charlotte, NC

Trust is an expensive item that Lennar can't afford. Lennar Doesn't care about buyers, they only care for their balance sheet. 1. I bought the house thinking there is a free tennis court in the community, they advertised it on the website. But to my dismay, it was a pickleball court. When I reached out to the builder they removed the ad but told me that I should have inspected the community to verify what's included and what's not. 2. Each and every staff begged for giving a good review as they told their bonus depends on that I obliged that will couple of good reviews. 3. Even after ...

Lennar responded:
Hi Kapil, thank you for taking the time to leave this review. We are sorry to hear about the frustrations you have outlined including inconsistent amenities and abundance of loose nails found throughout your home. If you have any outstanding items you would like us to follow-up on, please reach out to us as corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Best team in Charlotte

  • Anonymous
  • Verified HomeBuyer
  • June 02, 2021
  • Indian Land, SC

Best team in Charlotte

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great service and very nice attitude

  • Marla M.
  • Verified HomeBuyer
  • June 01, 2021
  • Indian Land, SC

Great service and very nice attitude

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5