Lennar Reviews in Charlotte, NC

The buying process was okay, the only person that was incredibly responsive was the sales agent, and he had already secured the sale. Construction Manager changed 3 times in less that 4 months, and quite a few items we asked weren’t done. It could have certainly been worse but absolutely could have been better.

Definitely did not do quality work. Fir as much as I paid I could have chosen a better builder.

Come to visit your build constantly

Make you understand the HOA regulations. People with two and three cars aren’t “qualified” for a townhouse. Garages are for cars. They aren’t storage bins. Garbage cans are everywhere as are cars.

I love floor plan of my home.

The property that was presented to us at the NHO include what is now call common area.

Could’ve provided more information about land slopes due to drainage prior to construction.

Very helpful.

We're enjoying the new home but there are a few things that we wish were done differently. First, for the price paid, there should be a sprinkler system installed. The majority of lawns in the neighborhood have died and we had to have someone trench our new lawn to install a system after the fact. At a minimum, it should be a paid option. The fescue breed grass is a cool weather grass that requires a lot of water. Second, the green space behind our home looks like a wasteland and it's been that way for almost a few years according to neighbors. Landscaping and irrigation needs to be installed as promised. There are community infrastructure components that were major selling points for us including the jogging trail around the neighborhood and connection to the green way. Currently there are random pieces of sidewalk missing around the neighborhood which interrupt bike riding for the kids and are dangerous. It would seem these things would help sell the remaining homes. ... More

The staff is helpful and attentive. As with any new build, problems arise. Problems were attended to quickly.

Our sales representative and construction supervisor were attentive to all our millions of questions and we truly felt like part of the process. We love our new home!

The workmanship was poor. Lots of issues to attention to detail. When I complained, the construction managers response was that the brand new home was meant to be lived in. That response floored. I would not buy from Lennar again.

The overall experience was excellent, in particular, our interaction with the lady who was construction manager at the time.

They state they’re the leading builder of QUALITY homes, which demonstrate COMMITMENT to customers, OUTSTANDING construction, and dedication to EXCELLENCE in homebuying. In our experience, they do not practice what they promote or have written as their core priniples; Quality —- Value —- Integrity. From the beginning of our home buying experience (started June 2018), to our current new homeowner status (moved in late spring 2019), we do not find we’ve been given the quality, value or integrity we’ve been promised. As new homeowners we find the “Customer Care Representatives” to need a title change of “Lacking Care Consultants”... they respond ONCE with a “I forwarded the problem to another department”, but they don’t give any other information or solution to your concern/problem...THEN it becomes your job to follow-up, remind them of said issue, document EVERYTHING & include pictures, as well as continue to ask detailed, specific questions, because they respond with a “I haven’t heard anything yet, still waiting”... then give a reason (AN EXCUSE) of why it will take awhile & how we (the customer) need to be patient. Currently we are dealing with flooding issues, and after reaching out to multiple people in Customer Care, the Lennar sales office @ the welcome center, & our HOA, the QUALITY & COMMITMENT to us as customers, and our environmentally protected area (in which the flooding caused major run-off of construction debris & trash to go into the lake, let alone cause damage to our property) seems to be of little VALUE. We did receive ONE response saying they did something to help drain the water, however, the evidence of the clogged grates & TRASH (seriously, they LEFT the trash that is all over the grates), remains exactly the same, even after 5 days. But as Anthony, the Lennar sales guy said, (over a week ago after I HAD TO FOLLOW-UP) “he is doing his best”, ... so that should help to reassure us, as new homeowners, of Lennar’s core principles. ... More

Lennar is good builder. But, follow up is very poor. Roads are not done. Street lights are few and poor. The mail center is poor and a big trafgic hazrd. Betweem postal boxes and road there should be concrete. Now, it muddy grass The subdivision looks very poor unfinished roads. Please improve; Roads in the dub division Mail center Light in the streets Thanks.

Nice home, but some touch ups required by Lennar and the owner.

Overall the process to get to my new home was great. There are opportunities to improve the flow of communication and their process working with their internal lender that were mildly frustrating. But the quality of the home and getting to the finish was fantastic. My family is enjoying the home that Lennar built and hope to for many years satisfied years ahead.

The staff is friendly and responsive, the quality is good, only gripe is the inability to add some customizations (like having rooms painted ahead of time, or different fixtures).

1. The quality of the drywall tape job in the ceiling was very visible in master bedroom, great room, and kitchen. 2. Some of the painting details was marginable. Paint shown on light fixtures, handrail and excessive paint shown on walls. (stairwell & hallway) 3. Although the garage was unfinished, there was one place the drywall tape exposed with no plaster.

Install a recirculating pump for tankless hot water heater. Water in SC is extremely costly. The backyard I was left with is a cliff with an 80 degree grade ( we are in our 70s not able to enjoy the yard) otherwise we are enjoying the house.

Whoever put up the drywall on our home is terrible. Pop up nails everywhere. We can see the repairs on the ceiling. Bad cover up job.

Very happy with our new Lennar Home. Some minor flaws with the workmanship and materials (window sill and molding) but overall a great job.

Landscaper used shoddy sod and put down a summer sod in winter.

I am experiencing some poor craftsmanship on the house. Some of the items that were completed for the punch list were done poorly. After the side walk was removed the yard was not graded very well and had several leaks in the irrigation system. I am having difficulties with the HVAC cooling the house properly. I have hundreds of small flies that get in at night and they cannot seem to know where they are coming in. The person that came in with the window and door company was worthless. Overall I am not sure how I feel about my experience. I hope it improves. Benita has done an exceptional job in helping on the repairs and making the experience better. ... More

Lennar has been great. The value is great but does come at a cost. We were able to opt out of.a bathtub in the master bath for a walk in shower. It keeps costs down to minimize options so I get it. Over all the house is great. A few things as far as quality goes like tape seems on walls can be seen once painted and the paint they used rubs off down to the sheetrock if anything gets on it.