Lennar Reviews in Charlotte, NC

Do not buy Lennar Homes

I had a horrible experience . The sale of my home depended on my purchase of this home. I needed one more day but lennar didn’t care. They would not give me one more day. They told me they would turn around and sell it for more than I was buying it for. The paint is awful it’s a flat pain shows all the marks. In the bathroom caulk is missing around the floors. I fell that the home was built so fast that paying attention to details are missed. My grass now that’s another issue. I have holes in the back yard where grass is missing. I was told that someone would come roll it but never happened. I’ve been very disappointed. ... More

First and last woth Lennar.

Poor communication, broken promises, poor quality. I would recommend using a different builder.

Very disappointed with my experience at Imagery. Comments here are restricted so I can’t tell my perspective

There is really too many things to write a review on and the things we have submitted for work orders do not get fixed, I feel like I put my money into the wrong homebuilding company.

Call me at 7046162685 and I'll share all the bad experiences

I would not recommend this builder. Many many issues with my home. Had a very bad experience.

Not happy with quality of materials used for construction and not completely finished the home while closed. Promises made while buying the home is not fulfilled yet

Trust is an expensive item that Lennar can't afford. Lennar Doesn't care about buyers, they only care for their balance sheet. 1. I bought the house thinking there is a free tennis court in the community, they advertised it on the website. But to my dismay, it was a pickleball court. When I reached out to the builder they removed the ad but told me that I should have inspected the community to verify what's included and what's not. 2. Each and every staff begged for giving a good review as they told their bonus depends on that I obliged that will couple of good reviews. 3. Even after multiple requests during the walkthrough the house wasn;t clean. I found close of 100 nails in the house/garage but still I gave them good reviews. 4. For 2400 residents they have one small pool & gym. which they advertise like its big thing. Why don't you let the buyers know that the gym is going to be used by 12 communities? In general, Lennar is a pricey and greedy builder, they are not trustworthy. I wouldn't recommend this to any of my friends. Next time onward I will go with Lennar if that's the only option I have. ... More

The day of move in/closing, my wife ran the dishwasher to clean some new dishes purchased. About 15 min into the cycle we smell something burning, open the dishwasher to find the sprayer was improperly installed, fell over and caught fire on the heating element. We immediately sent in the warranty claim, to which we were told this is through the applicable manufacturer. After 3 weeks without resolution Lennar finally stepped up and replaced the dishwasher. Now we are about 6 months in the home, I have hardwood floors splitting down the center of planks. I brought in the flooring manufacturer independently of lennar after the last experience and was told the issue is either the slab cracking and separating due to lack of vapor barrier or proper reinforcement, or the fact the flooring was not acclimated to the space/installed in a conditioned space per manufacturers guidelines. I have held off submitting the lennar warranty claim as almost weekly another crack or buckle presents itself. I will be submitting the warranty claim with the expectation of full replacement. On top of all this we had the worst QC experience ever, as the guy who walked us through basically told us that we weren’t allowed to point out defect issues and he’d catch all of them. Upon acceptance not one of the 10+ items identified were even addressed. Almost daily I find additional qc issues throughout the home. Lennar is just another fly by night track builder spitting out sub par quality homes, without care for the longevity of the product they produce. ... More

Waranty request not fast enough and quality not good

Find another builder! Buying a home from Lennar has been one the most stressful things I've ever experienced. If I had it to do over, I would not use a builder as large as Lennar. I would do my homework and I'd use a smaller company with a good reputation. My home closed in early March 2021, it's mid-May and I still don't have a working dishwasher. That is just one of a number of things that have made for an unpleasant experience.

Not a realizable builder to construct your dream home. Lennar is not responsive and still there are preclosig items pending even after 5 months of closing .

Definitely did not do quality work. Fir as much as I paid I could have chosen a better builder.

The property that was presented to us at the NHO include what is now call common area.

They state they’re the leading builder of QUALITY homes, which demonstrate COMMITMENT to customers, OUTSTANDING construction, and dedication to EXCELLENCE in homebuying. In our experience, they do not practice what they promote or have written as their core priniples; Quality —- Value —- Integrity. From the beginning of our home buying experience (started June 2018), to our current new homeowner status (moved in late spring 2019), we do not find we’ve been given the quality, value or integrity we’ve been promised. As new homeowners we find the “Customer Care Representatives” to need a title change of “Lacking Care Consultants”... they respond ONCE with a “I forwarded the problem to another department”, but they don’t give any other information or solution to your concern/problem...THEN it becomes your job to follow-up, remind them of said issue, document EVERYTHING & include pictures, as well as continue to ask detailed, specific questions, because they respond with a “I haven’t heard anything yet, still waiting”... then give a reason (AN EXCUSE) of why it will take awhile & how we (the customer) need to be patient. Currently we are dealing with flooding issues, and after reaching out to multiple people in Customer Care, the Lennar sales office @ the welcome center, & our HOA, the QUALITY & COMMITMENT to us as customers, and our environmentally protected area (in which the flooding caused major run-off of construction debris & trash to go into the lake, let alone cause damage to our property) seems to be of little VALUE. We did receive ONE response saying they did something to help drain the water, however, the evidence of the clogged grates & TRASH (seriously, they LEFT the trash that is all over the grates), remains exactly the same, even after 5 days. But as Anthony, the Lennar sales guy said, (over a week ago after I HAD TO FOLLOW-UP) “he is doing his best”, ... so that should help to reassure us, as new homeowners, of Lennar’s core principles. ... More

No detail to attention or considerations on how things are built - poor quality overall, lots of mistakes and defects. If you are asking for trouble and stress for life, then work with Lennar