Lennar Reviews in Charlotte, NC

From the time you choose a home until the time you move in Lennar is best in the business. The things after closing need a little help - like things that were pointed out during the walkthrough but missed in the repair - hard to get someone to care.

Little to no response on HOA questions or requests

To many issues is 60 days and less than stellar appliances! Leaking roofs tripping electrical issues (thank you Marie for helping with that)and I will never own any Fridgedare appliance ever again! Gas range that is questionably safe every time I lean over to put food in the microwave the gas knobs on the stove turn on and I won’t be doing much broiling that’s for sure! The dryer has no light inside and no windows just a solid door! Although the refrigerator is now working fine it took 3 of them before I could say that! Thank you Michal for helping with that!

Everyone was so friendly and they made the experience of buying my home wonderful they helped me every step of the way

The buying process was very quick and smooth. The quality of materials and workmanship can be better. Nail marks are already beginning to pop through the sheet rock and the home is only 2 months old. The walls seem paper thin. It’s been difficult getting in touch with anyone from Lennar.

Did not really have a good experience.

Was told the garage was ready to paint. Not true. Dry wall has to be repaired first.

We were impressed with Lennar homes from the get-go. They were one of the first developments we looked at with our realtor. We looked all over Statesville and could not find a better deal on any new homes. We’re very happy with our decision and hope that we have a Long enjoyable life in our new home.

The quality is not the best. Poor finishing touches. Not being able to add add on's is ridiculous. It makes us hire after the fact which is more expensive. Cabinets are cheap and small. Very disappointed.

The house is very nice. There were definitely some issues that weren't caught initially but they're happy to fix everything in a timely manner.

Very smooth process for me. Customer service has been great.

I wouldn’t trust Lennar to build a tiny home for a dog. Let alone another home for me. The saleswoman lied and was terrible, the construction team lied and made excuses for everything, the craftsmanship of this entire home is complete trash. We requested our earnest back when the backyard fell in and were told no- when you all to date have done nothing to fix it. The soil is so terrible back there the trees behind the home can’t even withstand a normal rainy day.

Mortgage loan officer was amazing! Took great care of us and our closing attorney was great. Even final walk through was spot on. Very happy

We worked with another builder back in 2021. Worksites were messy along with sloppy workmanship. Floors on one level were so bad that it took 8 months for them to replace. Pipes backed up due to building material in them. Front door had to be repainted 4 times; we finally had a professional do. No quality control. Lennar was a breath of fresh air with organization, quality control, detailed spelled out warranty service and excellent walkthrough after completion then before closing. The finance loan folks were unbelievably on their game and extremely helpful with loan options. Service and product sold me. ... More

The overall experience with Lennar was very good, the home was ready for each walk and had no issues at the time of closing. The communication was great and the construction team was very responsive.

Was happy to move in until we needed heating. We had no heat. It took 3 repairman to figure out the problems. 1. Heating was set up for heat pump and we should have been set up for gas. 2. Had a shut off valve that kept overheating. 3. The reason the valve was overheating because the blower for the exhaust was blowing into the condensation drain. Causing a loud noise in the laundry room and not venting the gases away. This makes me believe other problems will arise due to lack of follow through by quality ensurance.

We felt very rushed through the entire experience, Lennar mortgage dropped the ball on numerous occasions and left us wondering if the transaction was going to close. We were rushed through the final walk through process and was forced to accept the home as it was, and were left with numerous issues with damaged appliances, damaged cabinets, incomplete and poor drywall and paint finishes. All of which had to be remedied after closing via a warranty claim. There are still numerous items that have yet to be resolved, almost two months later. We were told that we would just have to live with the damaged appliances , because it’s not the builders responsibility. You would think that for the amount of money that we spent on this home, that Lennar would have been more willing to insure that we as the buyers were happy with everything. ... More

Our recent purchase of a home from Lennar, unfortunately, was far from smooth experience. While the house itself is okay, though we had to point a few things to repair in 2 external inspections and 2 walks we did before closing; the whole process of buying was frustrating. Lennar offered no flexibility on anything — from minor adjustments to deadlines, there was little room for negotiation or understanding. To make matters worse, management was practically impossible to reach. It was difficult to get answers to even the most basic questions. I expected a more customer-focused approach, especially for such a significant purchase. Not the smooth experience I had hoped for. Even our real estate agents expressed that in their decades of working in industry, they never had any of their clients or for themselves see a bad customer service at the level Lennar showed. ... More

Was impressed with the overall process from contract signing to loan closing, the timing was exceptional. My loan officer was extremely cordial and worked the processes throughout smoothly and kept me informed. The concierge service doesn't seem to be any benefit to customers or the company, at least to me personally. No follow up and untimely responses unfortunately. Responsiveness to issues does not apply to sales or lending otherwise it would be a 5 star.

My experience was great from sales to closing.Please check what I'm talking about about at the Walker Mills subdivision in Edgemoor sc.

My husband and I moved from Suffolk County, New York and are extremely happy in our new home and neighborhood. The house is beautiful, there is so much natural light that you can’t help but smile. We have had a few issues but they were all taken care of very quickly. So happy that we chose a home built by Lennar.

Always review contracts before you sign anything and dont let sales agent rush you through the process

I would definitely recommend Lennar homes to anyone that is looking to buy a home. The process was easy and quick. Every person we worked with was great! We closed and in our new home within 30 days.

The process was smooth and seamless. I was informed at every step of the process.

The finish work on Lennar homes is sloppy and the materials used are cheap. I have had to replace 4 lights in the 4 weeks I have lived in the brand new home because the lights are of poor quality. The front door is already coming apart and the dishwasher has a work order in to be repaired. The upstairs floors pop when walking across them. The materials used in Lennar homes are inexpensive and will not last the life of the home. I will have to spend my own money to replace all of the recessed lights because they are bad quality. These are things that should not be breaking in a brand new home.