Lennar Reviews in Charlotte, NC

I had a great experience throughout the homebuying process!!! Very professional!!!

It was extremely easy buying this house. I mentioned to several that this was the smoothest purchase we've ever had. Our mortgage person was on the ball. We didn't have to jump through hoops as some unprepared mortgage lenders are

No kind of spare materials left. Shoddy work with damaged stuff with multiple holes put in kitchen cupboards and on raising it as issue, was justified saying this is all fine and put in model house

Love my new home. Thanks Lennar

Make sure you do a good home inspection prior to final.

The GC (T) was very responsive in all emails UNTIL we met in person and, in our opinion, saw the buyers were a same sex married couple. From that point on he wouldn’t even talk to my husband and I when we had issues. He would only talk past us to the other Lennar associates. He would not even make eye contact and would walk 10ft ahead of us while TRYING to discuss issues. A total of 3 separate offensive interactions. I voiced my issues to the Lennar staff and my realtor about wanting to be done and pull out. Then magically T was artificially friendly and personable. I’m glad I did a 3rd party inspection and additionally did my final walk with a general contractor of my own to address all of his craftsmanship shortcomings and contradict his “within industry standards” BS. This plus the constant follow up with my mortgage guy to supply the documents he said he was going to send, I wouldn’t wish this company on an enemy and fully intend to share my encounter with anyone looking to buy a house. #FHEO ... More

The microwave was not installed for our inspector to check it. They installed it last minute and left 2 screws out and unaligned. They didn’t let us blue tape the house and A LOT of the issues we asked to be fixed just weren’t. The construction manager worked by himself to fix those and we had to come back the same day to approve it. Overall, the quality of the home is not good. The construction manager is extremely passive aggressive. During the choosing the exterior colors, the sales representative said the white siding was not available anymore and we had to go with the lien color. Well, guess which color they are using on the new houses? WHITE! Why did she lie to us? People: STAY AWAY FROM LENNAR! ... More

It was a nice experience The Angie sold us the home was exceptional and the project manager was good. You'll find little things thats wrong but nothing major so far and overall I'm happy with my purchase the neighborhood is nice.

The entire experience went so smooth. Everyone from Lennar were great to work with. Lennar took care of everything very quickly and responded quickly to any issues after closing, like door lock adjustment or missing a rod for our blinds. We only had minor issues. I would highly recommend a Lennar home!

Post closing experience is dismal

It has been a good experience with good communication along the way. The portal is a great tool and glad to see it.

The buying experience wasn’t bad - the aftermath of issues and builders not responding. The lack of communication and overall experience not recommended.

It is an excellent community

Great experience from purchasing, loan and final walk through, Riley, Andrea and Marcelino are top notch and grateful for the beautiful home in a great area!

I love our new home but when it comes to Lennar taking care of simple issues that were clearly caused by them don’t expect much after closing. McKenna who is the Lennar employee responsible for processing the warranty repair’s is rude and unprofessional. For example she disagreed with an issue stating that it’s cosmetic and after speaking to her on the phone she AGREED TO COME OUT AND LOOK AT IT IN PERSON BUT STATED SHE WAS STILL GOING TO DENY IT even before seeing it in person. McKenna is well known throughout the neighborhood as being rude when dealing with her. I caution anyone who is going to buy a Lennar home in the Troutman area in to compare reviews to other builders in the area. I will also note that Lennar mortgage was in fact easy and a positive experience. Side note I spoke to neighbors who bought DR Horton homes in the same neighborhood and they have had a wonderful experience so far from buying to the warranty related issues. ... More

From the start of the short journey I was treated like royalty. I put the entire process in Lennar's hands. Everyone did a great job to make my dream of home ownership a reality.

Ken kept me in the loop about the progress of my new build. He answered any questions that I had.

Since I don’t have an any good words about the loan officer(s) that were assigned to me. I will say the managers and underwriting team ans well ans the crew who did walk the through and inspection ,especially the onsite rep who was phenomenal. They made this experience so much better than after the shamockery with loan officers and this played a part in the score and success of a close.

Overall, our experience with Lennar was subpar. The number of issues found during our inspection was alarming, but the worst part was the pushback from Lennar when it came to fixing or addressing these issues. I had to create a punch list and consistently follow up with the construction manager to ensure things were getting done. During the final walkthrough, numerous issues were discovered, yet I was assured that Lennar’s QA process would leave the house practically turn-key. Unfortunately, this was far from the truth. I even had to argue for a large section of drywall exposing the strike plate to be fixed and went around the neighborhood to gather proof that my house was the only one with this issue. Outlets were not installed at the same height, and I’m not sure there’s a single 90-degree corner in the entire house. Under the carpet, you can feel nails and debris as you walk. Every door’s trim is chewed up but simply covered with paint to hide the blemishes. The overall craftsmanship definitely needs to be reviewed. The only positive experience I’ve had in this entire process was with the sales agent, Mike, who unfortunately no longer works in this neighborhood, and my warranty representative, Martina. Martina has been working tirelessly to make things right when issues arise, and it’s clear she’s advocating for the homeowner rather than Lennar, which is a relief. I would not recommend Lennar to my family or friends. If you want to review some of the issues mentioned in this review, feel free to come by and I can point them out. Bring a level, laser, and speed square. ... More

Very unprofessional and inexperienced construction managers with zero value addition or supervision. Subcontractors are all free to do or not to do what they want or not want.

There is one issue i am still waiting for the superintendent Daniel to resolve. That is the dead grass, at the orientation we asked about the dead grass and he informed us the grass was installed when it was cold then it turned hot so the grass was not doing good and then said they were going to fertilize and airate it. the following week when we closed the grass still looked dead so we asked him about it and he said he would continue watering it and would send an email (never got ) regarding the grass. When we moved in grass was still dead but there was a-lot of weeds so it looked green. i spoke to Daniel twice about the grass since we moved in and the first time he said he was going to get the landscaper over, i never heard from him so when i called back he said he had to talk to his boss. still waiting for a call back to tell me what his boss said. Very disappointing to come from the desert expecting nice green grass to only have weeds. i also was not happy i did not know about the big drain grate in my back yard. Thats what you get buying a house 1800 miles away and not seeing it till the orientation. Please contact me! trustworthiness and responsiveness are 4’s due to the dead grass. ... More

Awesome experience! All who assisted us were very knowledgeable and helpful! WE ARE VERY HAPPY!

My experience was ok. My home is wonderful. Even though it was delayed by water issues. My biggest complaint about my home buying experience is my lawn is horrible. The lawn was put in with no water and now it’s dead. By the time I’m finished getting it right I will have spent a ton of money for something that should have been done correctly to start by Lennar. An absolute travesty.

We are beyond disappointed after spending half a million dollars on a home where the walls aren’t square, nail pops all over the house, the pendant lights are not center over the bar, and we have nothing but dead grass outside. Awful experience. Wouldn’t do it again, and I wish we backed out of the deal.

We had a great experience with buying our home.