Lennar Reviews in Greenville Spartanburg, SC

The reason my husband and I chose Lennar for our recent home purchase in Inman SC was based on a prior experience with purchasing a Lennar home in Summerville SC in 2017. Every person we interacted with back then was sincere, thorough and pleasant. It was such a smooth process. Our experience this go around has been the opposite. I will say Robert, our loan officer with Lennar, was amazing and the only reason we didn’t take our business elsewhere. Everyone else we have interacted with has not been a positive experience. Now having an ongoing issue with our upstairs bathtub due it being damaged and repaired prior to closing and not properly reinforcing the tub floor. We have been in our home for just over a month and already the the floor of the tub is cracked. A customer care rep came to my house and said he could easily just deny the claim but because he is being nice Lennar will repair the floor of our tub when we sign a paper forever absolving Lennar, their subcontractors and suppliers of responsibility from future issues with the tub. He said the plumber would still cover their work for a year but we needed to sign paper to have the work done or we could fix it ourselves. He said the issue is cosmetic and not covered. I explained a hole in the floor of the tub because it was not supported properly is not cosmetic. The tub is unusable and not our fault. I asked if the plumber was a Lennar subcontractor and he said yes. I asked how can he say the plumber will honor a warranty for their work if the paper he wants signed says otherwise. He told me the only person that could approve the repair without the agreement of waiving the warranty would be his supervisor. I tried calling his supervisor and have not been able to receive a response. I just want the tub reinforced, repaired and have the warranty still honored. Currently my family is all using our primary bathroom to shower. This is unacceptable. ... More

We bought our first home in SC with DH Horton and thought they needed to improve their craftsmanship, but Lennar has them beat two fold!! It was a negative experience commencing with the home orientations == closing had to be pushed back because of the inadequacy in the non-completion and sloppiness in construction, overlooking details we asked to be fixed and just plain ignoring before closing! The quality or lack of quality by the "so called cleaning crew" to make the house be cleaned correctly; paint stains all over the floors! One of the positive attributes of DH Horton is that they give the new homeowners a 10 month walk through were they fixed any cracks, nail studs that occur with the house settling. Lennar just cleans their hands and says "it's your problem now"!!! Although it may be stipulated in the "warranty", this should not be an issue to have this be part of what should be covered in your 1 year warranty. When you walk into the model, it gives you the illusion that Lennar is paying close attention to the craftsmanship and details, but that is all it is -- an illusion! We've had the same conversation with some of the other new owners, and it's always the same speech given by your salesforce "you have to remember these are not custom built homes -- therefore, you can't expect everything to be perfect!" Well, when you're paying in the $300's for a new home, we should have certain expectations as a finished product! PS: I rated a two star for "value for price paid" because after we bought our house, we find out there were 8 houses for sale for $40-$50,000 less -- how is that interpreted as getting a good value for your money! ... More

Our experience with Lennar has been terrible. There was very poor communication throughout the entire building process. When issues would come up, blame would be cast on other members within Lennar with no sense of accountability. The work within the house was lazy. Our walkthrough with the warranty manager was the worst customer service we have ever had to deal with. We received many excuses that any issues were not real problems. We were told "well this is not a million dollar house." We continue to have to fight with Lennar for standing water and drainage issues in our yard that is being blown off and excused away just as was attempted on our walkthrough. Do not build with Lennar, they do not care about their customers and we continue to deal with their poor craftsmanship, our neighbors have all had similar issues within our community. A very disappointing experience. ... More

Mortgage communications and administrations is lacking. Sales is average. Construction quality is minimally acceptable. Construction management was lacking. Communication in the whole South Carolina division is lacking. We have requested information regarding the town house project and ownership for a month and have received NO information. We have heard nothing regarding the homeowners association. We have lived here for 6 weeks and have never received owner mail. It took us 3 weeks to get WIFI and to find out there is no cable tv. As you can tell we are extremely unhappy about our new home. Contact us and set things straight. Stop avoiding the situation . You have three townhome owners and 81 that are sold out. What is the plan for this project. Why haven’t you share your plan with the three owners? What are you hiding? Awaiting a response ... More

Don’t buy Lennar! There is obviously no supervision during construction and if provided no experienced construction managers. Absolutely NO CONCERN FOR QUALITY! They constantly try to fix items that were not installed properly (I.e.) doors, especially exterior doors instead of removing and reinstall properly or replace. It is sad that Lennar accepts the butcher quality of work provided by their sub-contractors. We didn’t get what we paid for! All my neighbors feel the same way!

The walk through was rescheduled several times with the promised that once the final walk through took place everything would be perfect. That was the biggest lie, when we finally did the walk through the house was very dirty. The floors were scratched window broken. The dry wall had nails showing they try covering everything by either putting silicone or spackle. The doors still don’t work and still getting the run around as to who’s going to fix them. The day we were schedule to closed we were told by the Lennar financing that the home was appraised $20 K from what we pay for. We really expected for this process to be a smooth but it was the opposite. We will not be recommending Lennar to none of our friends or relatives. ... More