Lennar Reviews in Hilton Head, SC

We are very pleased to have bought from Lennar homes. They are very nice people and they work with you especially Mr. Matt. Thank you Lennar homes

Good basic starter home. Would be good to have tp racks and towel racks. I encountered too many personnel changes during the closing and post closing process. I had numerous post closing issues that should have not been issues. My view is that the last portion of the build was sloppy, most likely because of changing roles of Lennar personnel. You need a full time on site person to manage the post close warranty issues. doing it remote didnt work for me and certainly dealing w numerous vendors that just show up not speaking english is not something I have time for. Poor management

We closed on our home in April. We fell into it essentially. It was someone else's to buy but their contract fell through last minute. We snatched it up. Within the last month we have had a couple of issues. From day one the shut off access points for the water near the curb set up very high and lean to the side. The water main blew out the other night at one of these access points. Pipe broke off. I guess one too many times bumping it with the lawnmower or trash cans. The air conditioning was a little wonky at first. The upstairs would stay cooler than the downstairs. We noticed that the downstairs thermostat was not able to accurately control the air-conditioning system. Those things being said, when we reported them to the customer care they were very prompt with their response and took care of the problems immediately. Kim especially with customer care was extremely helpful in taking care of our issues. My overall experience with Lennar has been exceptionally good. I know and expect that there are some corners cut to keep the cost down. I am OK with that. I'm not looking for a 100% Custom home. I was looking for a beautiful home for my family that I can afford, we found that with Lennar. ... More

We’ve had a few issues, but our Warranty Rep Kim has gone above and beyond for us. Thank you Kim.

We love our home. The process was great with Lennar helping us through the process. Sometimes to many times redoing paperwork. Needs more windows in some areas but it's what it is. Wiring for garage door is to thin. I still don't get why they would not have a garage door opener included. We spend enough it should be. This area needs a whole house serge pertector we were told it had one. It doesn't. Laminate on floor is to thin. My dogs hate the grass. They do not like walking on it. It's like something hurts them. Ground needed to be compacted more where our grass is.sprinklers we should have a diagram of where they are located. ... More

Overall satisfied. Could have done a little better job with the final cleaning inside the house. Have a few warranty issues that I’m sure will be taken care of. Everyone we dealt with so far has been very helpful and pleasant.

The overall buying experience with Lennar was a very pleasant one and was a smooth process all the way through closing. The staff was very helpful and attentive prior to closing. My concerns and negative feedback is a result of post closing ownership. Following the closing on our home it seemed like we were forgotten about within the first 30 days. We had issues that arose within the first 30 day period that were ignored despite constant phone calls and messages sent. The other issue was the attention to detail around the outside of the house in reference to construction debris and trash left around the property. My daughter was in the backyard and was trying to pull something out of the ground which turned out to be two rusty saw blades and numerous pieces of trash covered by pine straw or buried in the dirt. Despite the negatives I would still recommend Lennar as the homes and closing processes are wonderful! ... More

Contracting the house was seamless. Once we had to deal with construction site supervisors, we had many issues. They did not keep us updated. We had to call them to get updates. Closing dates were moved without notifying us; they changed it seven times. The craftsmanship was awful. Sloppy work. The painting contractors were the worst. Paint splatters all over wood floors, door sills, and tile. Painters never covered roof metal accents so needless to say overspray all over it. Shutters were never installed, chrome accessories were installed when we paid for upgraded nickel. Major drainage issues between houses, not just our lot but all homes on our side of street. At this point they are only doing bandaid fix. They need to do French drain to resolve. ... More

The notified closing date changed multiple times. We were given an original closing to be October 2022 and based on that we planned for furniture delivery and for us to move in by November. Lennar missed the October closing and we had to pay rent until we could get into the house. We were notified of next closing to take place in January but we found problems with construction that had to be corrected before we could close and get into the house. We expected the things we found would have been noticed and and repaired before we close. Finally closed on 3rd notice and got in to the house in February. We have been in the house for several weeks now and are still trying to get last few things repaired. Lennar people have been nice but getting things done a challenge ... More

We were excited to begin our next chapter, retirement, and move into our "forever" home. Now, we are questioning whether we made the right decision. Shortly after we signed the purchase agreement, we received a warm welcome from Lennar and a commitment that we would have an "exceptional experience." Up until the closing, we had a very good experience . . . they were accommodating in rescheduling the walk through and closing to meet our schedule, our loan officer was awesome, we were welcomed at the "Final Celebration Sign-Off" and we were assured us that the items we noted during that visit (including construction clean-up, replacement of a dead bush and tire tracks in the boulevard) would be taken care of in advance of closing. Unfortunately, while the construction clean-up was completed the day after we closed, a month or more after closing, we were still waiting to have things fixed that were called to their attention either before or right after closing and most every day after we moved in (in addition to the landscaping, a GCFI outlet that powered our Wi-Fi tripped continuously and we learned there was an issue with the wiring) and now, almost two months after closing, more issues pop up pretty much weekly, including a dryer receptacle that was mis wired (it's been fixed) and our front door that doesn't completely seal (waiting for it to be fixed after two visits already), among other items, that need to be repaired. The representatives that handle the warranty claims have been wonderful, they have no control over the quality of the construction and workmanship. While they are very gracious and it is a blessing to have a warranty, it is frustrating that we need to keep reaching out and take time from our days to wait for repairmen to arrive to make the repairs. I would think, with Lennar's experience, the quality control would be top-notch. Unfortunately, at least in our home, it seems to be missing. ... More

Terrible overall. Would not buy Lennar Home again.

Quality of workmanship extremely poor and problems since the day we moved into our new home. So far Lennar has been responsive in addressing these issues.

I am writing to express my appreciation for my new home. Buying my first home was a dream come true, and I love both the house and the neighborhood. However, I am also writing to share some concerns regarding the communication and efficiency of the homebuying process and subsequent support. Throughout the entire process, I experienced significant communication issues. For example, no one showed up for the initial walkthrough appointment. After closing, I was locked out of my home, and although the construction manager did respond, it took over an hour for someone to arrive and open the door. Furthermore, I attempted multiple times (weekends, weekdays, after hours, and during office hours) to get issues in the home fixed by contacting the construction manager, as instructed for the first 30 days. While he sometimes responded promptly, and sometimes later, nothing was ever resolved. Now, over a month later, I've been told I need to go through the warranty department. I regret that my time was wasted, as I could have initiated the warranty process from day one when these issues were first noticed. While the team was very prompt in requesting items and sending emails during the buying process, I felt there was a lack of efficiency in responding when I, as the homebuyer, needed assistance. I am grateful to have my home, but I must admit that these experiences have been frustrating. I would have genuinely appreciated a smoother and more efficient experience for my first home purchase. ... More

Make sure that you have seen everything ask question Be specific You have to be your own advocate

Disaster all the way through. I really believe Lennar failed in every aspect. And from now, the house is already falling apart. All baseboards have left the wall. Outside panels are peeling back. Incredible. The finance side of this I could write a novel on how bad it was. Absolutely unacceptable.

Knowing what I know now I would not give lennar a dime

My experience with Lennar builders started off great. Very responsive and helpful during my whole contract signing process, HOWEVER once I was under contract the whole game changed. I felt I was no longer a priority as they already had my deposit and commitment. Upon closing on my home I was told I would not be given my keys as my wire transfer wasn’t received yet. Even though it was 5 hours since I had wired the closing funds and I had proof it was sent. That was an awful experience to be on what should have been a happy and exciting moment . Also they didn’t mention I wouldn’t be getting the keys until AFTER i signed all the papers. Once I received my keys I entered my new home. There were several things not completed that I was told by the construction manager Chris would be done the day before when I had my final walkthrough . A hallway wall was completely bowed and they did an AWFUL job . It was botched !!! Within the first 30 days my siding was coming off my house on the back of my home, the faceplate to my dishwasher was never installed, the screen on my screen door was hanging off, no HVAC return filter was given, they put one light bulb in my garage, a nail pop in the living room, paint bubbled in the bathroom, a dead tree was planted in the front yard, barely any pine straw was out around the yard, the property was filled with trash, cans, wrappers, and scrapes. They tell you to make a list of everything that needs to be fixed within the first 30 days as I did. I am being completely ignored by the construction manager Chris. I have sent email after email , text after text. He will reply to one message every now and again but never mentions when he will come by or when it will be done. It is now more then 60 days past my closing date and still waiting for an update of when this will be done. I mean my siding on my brand new home is not attached and is coming off. I can understand being overwhelmed or busy but this is completely unacceptable as I messaged about this over a month ago and have barely gotten a response at all. If you can choose another builder DO IT. Lennar does not care about you after you sign those documents and make your deposit. Corporate if you see this PLEASE GIVE ME A CALL. ... More

The communication was horrible from start to finish. Painters were really bad. I’m a repeat buyer. My experience in Charlotte was awesome however in Hardeeville SC it was really bad. The quality and supervision was not there.

The houses were rushed to be finished just to get people in and on my street alone four out of five houses have had major repair work done, and they're brand new less than two months and a half.

Horrible experience. Would never consider buying a Lennar home again