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Lennar Reviews in Myrtle Beach, SC

What Myrtle Beach Homeowners Have to Say About Lennar.

Read all 396 verified reviews from homeowners that built a new home with Lennar in the Myrtle Beach area. Myrtle Beach homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Myrtle Beach Area

396 Reviews in Myrtle Beach Area

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.7

Value 3.9

Responsiveness 3.6

Lennar in Myrtle Beach Area

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Customer Reviews

Should have been better

  • Gretchen S.
  • Verified HomeBuyer
  • July 06, 2024
  • Calabash, NC

We were not told that the home prices changed after so many other houses sold, so within 24 hours the price of our house increased $3500.00 and we were not aware of it until we signed the agreement. Lennar said, "Sorry, but that's our policy. The salesperson made a mistake." They still charged us the increase. Then we were assigned a HUB Concierge to help guide us through the transition to our new home. She was awful! She never returned one voicemail and always had an excuse for bad customer service. Lennar promotes "everything's included", but it's not. All of the ceiling lights are cheap ...

Lennar responded:
Thank you, Gretchen, for taking the time to share your experience with us. We sincerely apologize for the frustration you encountered during the home-buying process. We value your feedback and want to assure you that we are committed to continuous improvement in all aspects of the home-buying experience. I will share your experience with the appropriate team for their review.
Sincerely
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Value 2

Responsiveness 3

Most Stressful Purchasing Experience Ever

  • Cheryl R.
  • Verified HomeBuyer
  • June 14, 2024
  • Myrtle Beach, SC

The most Stressful home buying experience ever!! Salespeople make promises that are not allowed by builder. Watch out for the sales gimmicks, they use sketchy sales practices.. I read the R&R's before purchasing with promises for a fence then the builder changes the docs. after submitting request for one. Lennar is not to be trusted. Love the location and floorplan. Unresponsive property management.

Lennar responded:
We sincerely apologize for the negative purchasing experience you had with us. We appreciate and value your feedback. I have shared your comments with upper management for them to review and assist.
Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

My first month review

  • Constantin P.
  • Verified HomeBuyer
  • June 06, 2023
  • Myrtle Beach, SC

Poor workmanship-from the entry in the courtyard to the rear windows of the building. There is nothing that stands out in a good way. Cheap labor, cheap materials, poor finishes. The only plus is the location, something that Lennar banked on-building fast, poor (quality) and expensive.

Total Score 2


Quality 1

Trustworthiness 2

Value 1

Responsiveness 4

Not such a good experience

  • Laurie Marie D.
  • Verified HomeBuyer
  • April 11, 2023
  • Myrtle Beach, SC

House is a good value for the money, but the issue is that nothing in the house was functional of done correct. Light fixtures don't work, I have to hire an electrician to correct them. No crown molding, all exterior light fixtures are loose. Nothing was ready on time. Water main broke on the side of my house and toilets overflowed all over my floors. I am very disappointed. House looks good on outside but beware of how things are put together on the inside. Shoddy craftmanship.

Total Score 2


Quality 2

Trustworthiness 2

Value 4

Responsiveness 1

Experience was not Great

  • Melvin H.
  • Verified HomeBuyer
  • December 06, 2022
  • Little River, SC

The Builder needs to slow down and get the home’s completed with more time spent on Quality. Standard building practices like installing gutters Having a new Home With a microwave vented by a filter internally makes no sense whatsoever when it can simply vented out the wall. These are just two samples of what we now have to pay for which should be standard features. Concrete workmanship very poor. Fresh air ventilation and damper was never connected. Do it right the first time.

Lennar responded:
Hello Melvin, thank you for your review. We are sorry to hear your experience was not great. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Value 3

Responsiveness 3

Not the greatest experience

  • Kevin Y.
  • Verified HomeBuyer
  • October 12, 2022
  • Pawleys Island, SC

We were dragged through the mud on getting our site selected, then having to suddenly bid on the lot and then getting lots of conflicting dates for completion (they were still cleaning and laying sod after closing and we were moving in). Two months later our pre-close checklist is not complete and warranty work is not done on days promised with no call or explanation. We love the neighborhood and location, but Lennar is tough to work with. Get ready to fight for your rights.

Lennar responded:
Hello Kevin and thank you for sharing your feedback. We are sorry for any issues you have experienced during purchasing and closing stage of your new home, as well as any missing or incomplete finishes. If there are any items you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Value 2

Responsiveness 1

Incomplete job!!!!

  • Cheryl D.
  • Verified HomeBuyer
  • September 12, 2022
  • Myrtle Beach, SC

I would like a Project Mgr to circle back with me to arrange for my carpet to be completely installed ASAP!!!!

Lennar responded:
Hi, Cheryl, we appreciate your feedback. Please send us a message with your name and address and details of your complaint at corporatecustomercare@lennar.com so we can follow up with you. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Value 3

Responsiveness 1

Rushed to closing service is bad after.

  • Paul B.
  • Verified HomeBuyer
  • August 16, 2022
  • Myrtle Beach, SC

We were rushed to close and they were not ready they could’ve taken another couple weeks and gotten things situated. After I came back from the settlement table I came back to a house that had no front door they still cannot fix a problem with with the door that they had so they took the entire front door off. There follow up on a bunch of things is really really bad

Lennar responded:
Hello Paul, thank you for your comments. We are sorry to hear about your experience. Please send a message to us at corporatecustomercare@lennar.com if there are any remaining issues we can help address. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Value 4

Responsiveness 1

Working through the mortgage process was terrible at best

  • Dennis S.
  • Verified HomeBuyer
  • March 29, 2022
  • Longs, SC

I knew going in the house for the money is good workmeship not so good moldings sloppy doors don't fit properly, hoa rules to many restriction neighborhood is very nice.

Lennar responded:
Hi Dennis, thank you for this review. We are sorry to hear about your poor experience with mortgage and overall workmanship with your new home. If there is ever anything we can do to help in the future, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Value 4

Responsiveness 3

No problem lying to you

  • Michael C.
  • Verified HomeBuyer
  • January 13, 2022
  • Surfside Beach, SC

We received our home about two months after the initial close date that we were told. We were told that our initial close date was possible because they already had the materials, therefore there wouldn't be a setback due to materials. About one month before we were set to close and after questioning the time frame, we were told that we misunderstood them having the materials - what they meant was they had the "purchasing power" to buy the materials. At this point it was 3 months after I signed the contract and price homes had gone up 20-30k so it made no sense to bail out and buy elsewhere - ...

Total Score 2


Quality 2

Trustworthiness 2

Value 3

Responsiveness 4

Lennar - Poor tile work.

  • Anonymous
  • Verified HomeBuyer
  • October 11, 2019
  • Myrtle Beach, SC

Poor tile work. Cheap paint and carpet. Fit and finish work awful. The smart home features are nice, however I've been informed that they are not included anymore.

Lennar responded:
Thank you for taking the time to share your comments. If you could please share any outstanding items with us at corporatecustomercare@lennar.com, we will follow up to get them addressed. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 3

Value 2

Responsiveness 5

Poor Responsiveness to Issues and Not Trustworthy

  • Anonymous
  • Verified HomeBuyer
  • July 09, 2019
  • Myrtle Beach, SC

The building manager started out as a great asset to have in the area as we were moving in however, as time went on and more problems with the home occurred or cropped up he became less inclined to help or take responsibility for mistakes he had personally made; regarding our homes power and water supply line accounts in particular. I find this behavior to be inexcusable and completely unprofessional to not take responsibility for a mistake you made on a homeowner’s power supply application only to be made aware of it months after the homeowner had moved on, alert the homeowner that you were ...

Lennar responded:
Thank you for sharing your comments. We are sorry to hear that there were these issues during and after construction. Please send a message to us at corporatecustomercare@lennar.com with any outstanding issues, so we can follow-up for you. – Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

Very Poor after owning new homes by Great Southern Homes & DR Horton in last 5 yrs.

  • Brian G.
  • Verified HomeBuyer
  • September 24, 2025
  • North Myrtle Beach, SC

Your Problems encountered after moving into a new Lennar home when bringing it to the attention of the Warranty dept. that says they Guarantee your new home for 1 Full Year are Ignored & they could care less if you are Not Happy with your new home & having Basic home comforts, such as a Front door with 2 door locks, a Wall switch that should be on the wall on the right side when entering a Bathroom when the door opens to the left to turn on the ceiling light.A Shower door that is properly installed, so water does not spray past the Gaps in the door, because there are NO Door Seal Strips to ...

Lennar responded:
Good morning Brian, thank you for sharing your feedback. We’re very sorry that we did not meet your expectations and that you experienced challenges with your new home. We hope that, moving forward, you are able to enjoy your home and that we can work toward providing a better customer experience. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

First and Last Lennar Home

  • Lori A.
  • Verified HomeBuyer
  • January 16, 2025
  • Myrtle Beach, SC

This is my first Lennar home as well as my last. There is no pride in craftsmanship in this home. The walls are not square, the floors were not leveled before laminate floating floor was installed, paint and caulk were sloppy at best.

Lennar responded:
Good morning ...

Total Score 2


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Broken promises

  • Michael P.
  • Verified HomeBuyer
  • February 27, 2024
  • Surfside Beach, SC

Was promised to have a meeting with the warranty guy and that never happened.

Lennar responded:
Hi Michael, we truly apologize for the meeting with warranty not going as planned. If you need anything else with your Lennar home, please let us know. -Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

It has been somewhat frustrating

  • Rodney S.
  • Verified HomeBuyer
  • June 06, 2023
  • Myrtle Beach, SC

Workmanship is lacking and not much info about smart devices

Total Score 2


Quality 1

Trustworthiness 2

Value 1

Responsiveness 2

Avoid Lennar!

  • Andrew J.
  • Verified HomeBuyer
  • January 17, 2023
  • Myrtle Beach, SC

The entire home buying process with Lennar was just one headache after the next. Their sales team cannot communicate anything to you in a timely manner, causing delays and missing out on lots that are for sale. Lennar Mortgage is a joke and a waste of time. I initially was working with them for buying my new home, but they dropped the ball multiple times, gave out our confidential information to the wrong people more than once, and took weeks to respond back to anything causing us to find a new mortgage lender 30 days from closing. The build quality of Lennar is subpar at best...they cut ...

Total Score 2


Quality 1

Trustworthiness 1

Value 3

Responsiveness 2

Terrible

  • John M.
  • Verified HomeBuyer
  • November 29, 2022
  • Myrtle Beach, SC

The overall quality of the home is embarrassing. If Lennar could buy back the home today, I would gladly sell it! Too many things wrong to even begin.

Total Score 2


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Purchase and quality

  • William V.
  • Verified HomeBuyer
  • November 22, 2022
  • Little River, SC

The agent handling our purchase, Danette, was excellent. She was very responsive and handled our needs very professionally. The house has an excellent floor plan and lot. However, no quality assurance of the work was performed. The house should not have passed occupancy inspection due to no water to the kitchen through the hot water line. A closet door was a single, instead of a double door per the house plan. Cabinet doors were poorly aligned. Guest bath vanity drawers did not close due to improperly placed water line. Garage door did not align with pavement, resulting in a gap. ...

Lennar responded:
Hi William, and thank you for writing this review. We want to apologize for the frustrations you have experienced and outlined above due to quality issues and the responsiveness of the customer care team. If anything is outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

A Crushed Dream

  • Christopher S.
  • Verified HomeBuyer
  • November 15, 2022
  • Little River, SC

Lennar Financial Department and Real Estate Agent where Amazing. Title company Bellamy was horrific, caused multiple issues and were not accountable for there actions. Lennar Build was well below expectations and still has not completed outstanding build issues. Tried to push off on warranty and not close actions on punch list that was created to close with open actions. DO NOT CLOSE WITH WITH ANY OPEN ACTIONS. The one saving grace to my action list has been Zack. He is not the PM one my home, but has taken on the responsibility to complete it. Zack is a Super Hero. His knowledge, morales, ...

Lennar responded:
Dear Christopher, thank you for your feedback and for sharing your experience with us. We want to offer our sincerest apologies for the inconvenience and for the feeling to have to fight another battle this may have caused, If you would like us to review any outstanding items, please send a message to us at corporatecustomercare@lennar.com. Thank you.

Total Score 2


Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

Not Impressed

  • Michael S.
  • Verified HomeBuyer
  • November 09, 2022
  • Myrtle Beach, SC

Not impressed at all. Leading up to our closing we had nothing but problems that weren't completely address by the time we closed and had to be addressed after moving in. Had a water leak within days of closing which has now caused a mold issue that is taking weeks to even address and our new home being torn apart. Build quality overall for the purchase price is not great in my personal opinion, for example we didn't even get a screen door included with a sliding patio door, cabinets are poor quality, majority of second floor has squeaky loose subfloor, cheap laminate floors and cheap ...

Lennar responded:
Hi Michael and thank you for your review. We are sorry to hear about the lack of response you have received regarding requests for your home. If there are any items you would like us to follow up on, moving forward, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Value 2

Responsiveness 1

for money, not worth it

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2022
  • Myrtle Beach, SC

sloppy workmanship; paint drippings on windows, floors. lack of communication. garage door still has dent. Lennar financing personnel awful. building supervisor was helpful.

Total Score 2


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Disappointed in the final product, house has a lot of horrible finishes,

  • Anonymous
  • Verified HomeBuyer
  • September 13, 2022
  • Myrtle Beach, SC

I’m very disappointed in the way they handle homebuyers .

Lennar responded:
Hello, we appreciate your feedback. If you would like us to follow up with you, please send us an email at corporatecustomercare@lennar.com. Provide your name and address and details of your concerns, so we can review and follow-up on you. – Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Poorly built homes

  • Rhonda N.
  • Verified HomeBuyer
  • July 07, 2022
  • Myrtle Beach, SC

My mother said if you have noting nice to say don't say anything so I guess I have nothing to say.

Total Score 2


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

workmanship is really bad

  • Kenneth S.
  • Verified HomeBuyer
  • March 22, 2022
  • Longs, SC

WE BOUGHT THIS HOUSE SIGHT UNSEEN DUE TO LENNARS PAST REPUTATION OF BEING A QUALITY BUILDER, THIS WAS A BAD MISTAKE STILL TRYING TO GET THINGS FIXED, DEFINITELY WOULD NOT HAVE BOUGHT THIS HOUSE, SO SAD T0 SEE A BUILDER GO THIS ROUTE

Lennar responded:
Hi Kenneth, thank you for taking time to share this review. We would like to apologize for the frustrations you have faced with getting items corrected in your new home. If there is anything we can do to help, please send us a message at corporatecustomercare@lennar.com and we will follow up. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 2

Value 2

Responsiveness 1