Lennar Reviews in Austin, TX
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What Austin Homeowners Have to Say About Lennar.
Read all 300 verified reviews from homeowners that built a new home with Lennar in the Austin area. Austin homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Austin Area
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Customer Reviews
Getting the house
- Rizik A.
- Verified HomeBuyer
- September 17, 2024
- Jarrell, TX
Everyone was easy to work with every step of the way.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
NOT A PLEASANT EXPERIENCE
- Kendall M.
- Verified HomeBuyer
- September 13, 2024
- Jarrell, TX
This was one of the worst homebuying processes I have had to go through, I feel the employees are incompetent in some departments and making big mistakes with numbers that caused me to change my loan type at the last minute, change my move in date, change my mortgage payment, and it was just an overall bad experience.
Lennar responded:
Good morning Kendall, Thank you for sharing your experience with us. We genuinely regret that your Home-buying experience wasn’t as positive as it should have been. We hope that moving forward, you enjoy your home while we strive to provide you with a great homeowner experience. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 3
Poor quality
- Suzanne M.
- Verified HomeBuyer
- September 12, 2024
- Jarrell, TX
I am grateful that everything is clean and brand new, however, the quality and craftsmanship is lacking. The large kitchen sink has the wrong faucet for that sink size, something like rinsing, the sink out is impossible, and it will have to be replaced. The bathroom faucet leaks under the sink when you splash water washing your face. Over 50% of the installed lights do not work properly. It’s so dim, it’s difficult to see for example cooking in the kitchen or putting on make up in your master bathroom. The backyard is not level. There’s so many large hole like ditches, I have rolled my ankle ...
Total Score 4
Quality 2
Trustworthiness 2
Responsiveness 3
Got our first go.e
- Angello G.
- Verified HomeBuyer
- September 01, 2024
- Bastrop, TX
It was a quick buying experience. Made me feel comfortable while buying the home. I was able to choose which home to buy. Unlike other locations which try to force you which house to buy.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Overall, good experience!
- Pavel P.
- Verified HomeBuyer
- August 25, 2024
- Lockhart, TX
Price for value is totally awesome. Some nice features too. More reliable warranty support system would be nice.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 4
Great home buying experience with Linnar
- Claudia M.
- Verified HomeBuyer
- August 25, 2024
- Fredericksburg, TX
Linnar was easy to work with and responded quickly to all my questions. It was quick and easy to upload the documents Linnar needed even for someone not tech savvy! All issues discovered from the home inspections were corrected quickly and to my satisfaction. Linnar offered a great one stop shop for buying my home and offering mortgage and insurance companies. I am totally satisfied with Linnar’s home buying experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good buying experience but found quality issues after buy
- Nathan R.
- Verified HomeBuyer
- August 23, 2024
- Bastrop, TX
I purchased two properties. First one had a massive hvac leak causing ceiling damage within 30 days of purchase. Second one, wren we moved the cooking range to clean, we found the area behind that was not caulked or treated properly. Both cases, we had to submit warranties claim,. First one was fixed quickly. Waiting for response on second one since claim was recently submitted
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
terrible
- David W.
- Verified HomeBuyer
- August 02, 2024
- Jarrell, TX
wost experience of my life. I was stressed put until the day I moved. From pre-approval nothing changed for me financially, but I had to keep submitting letters saying how I'm going to pay my mortgage. Nothing changed for me financially, I would not recommend this experience to my worst enemy.
Lennar responded:
Good afternoon David,
Thank you for sharing your experience with us. We are sorry to hear your Homebuying experience was so stressful. We trust that going forward, your experience will be significantly improved. If you have any general requests for information or warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 3
New home
- Thanh V.
- Verified HomeBuyer
- July 30, 2024
- Georgetown, TX
I Will buy again if I have a good deal in future
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Travis - Excellent
- Linda V.
- Verified HomeBuyer
- July 25, 2024
- Jarrell, TX
Travis demonstrated excellent customer care and quality work!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A series of steps a happy ending
- Victor C.
- Verified HomeBuyer
- July 20, 2024
- Jarrell, TX
When we started the process of purchasing our new home we were very nervous to hear that this was a new experience, but thank God we found a very professional Realtor and people at Lennar who guide us throughout the entire process until the exciting moment in which we receive the keys of the house. Thank you every one.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The quality of the home is not expected.
- Srikanth P.
- Verified HomeBuyer
- July 20, 2024
- Georgetown, TX
The quality of the home is not good.
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 3
Cute first home
- Ariana F.
- Verified HomeBuyer
- July 19, 2024
- Bastrop, TX
As a first-time homebuyer, my experience was generally positive with some areas for improvement. The initial stages were particularly impressive, and I appreciated the appeal of moving into a brand-new neighborhood, especially with the attractive incentives offered. The house is charming and provides a solid foundation that can be customized to fit my preferences. However, the quality of the work could benefit from some enhancements. During the blue tape inspection, it was evident that the home had a basic finish. I would recommend that other first-time homebuyers explore various ...
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 2
Okay Experience
- Anonymous
- Verified HomeBuyer
- July 12, 2024
- Uhland, TX
The home buying experience at Lennar was intense everything seemed to happen very quickly.. it was very overwhelming for first time homebuyers. However majority of our team was helpful ( especially our loan officer) I do wish our home concierge made more time for us, and walked us through the final steps of the process but she was ooo most of the time and rarely responded. Overall it was an okay experience, and we love our new home... Even if there are still some blue tape left
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Great experience
- Thong N.
- Verified HomeBuyer
- July 06, 2024
- Jarrell, TX
Great experience with lennar staffs.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall good
- Rene G.
- Verified HomeBuyer
- June 27, 2024
- Bastrop, TX
The experience was fast and great. Did have some issues with the consultant at the start of picking our new house. It worked out for the best. When choosing our house the advisor rep that showed us told us everything included but towards the end she did not add it to the addendum as promise. I spoke to the concierge and other reps and they got it resolved and got me what was originally promised. I’m loving the new house.
Total Score 4
Quality 5
Trustworthiness 3
Responsiveness 4
First time home buyer
- Anonymous
- Verified HomeBuyer
- June 25, 2024
- Jarrell, TX
Loved the experience of being a first time home buyer
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lively Ranch Community
- Andres V.
- Verified HomeBuyer
- June 25, 2024
- Georgetown, TX
Buying experience was easier than I could have imagined and all issues we found were resolved very quickly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mueller Review
- Daniel H.
- Verified HomeBuyer
- June 19, 2024
- Austin, TX
Philip did a great job, I am very please with the professionalism and the work that was done to get us in the house on time. The value for the home is amazing.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
No one acted like resolving the punch list was their job
- Anonymous
- Verified HomeBuyer
- June 15, 2024
- Georgetown, TX
Once items were not resolved on the punch list we were passed to many different individuals and did not appear it was any one specific individual's job to resolve the house to get us to close. Do not recommend the mortgage team for the same reason. I would not purchase through Lennar again based on this experience.
Total Score 3
Quality 3
Trustworthiness 1
Responsiveness 1
Easiest Buying Experience
- Gilbert P.
- Verified HomeBuyer
- June 12, 2024
- Marble Falls, TX
From beginning to end, this was without a doubt the best home buying experience we have had. Our home is beautiful and Lennar staff have been wonderful from the beginning and continue to be helpful with questions after our purchase.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
First new home!
- Amber G.
- Verified HomeBuyer
- June 12, 2024
- Marble Falls, TX
The process was pretty fluid, a few small bumps on closing day but nothing major. The Lennar team we have dealt with are nice and responsive to issues in a timely manner. We do wish we were able to have some choices in appliances and fixtures but overall we love our home, very satisfied!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Mortgage people were awful.
- Matthew E.
- Verified HomeBuyer
- May 30, 2024
- Marble Falls, TX
The two people that started out helping me were awful. The last person that helped me from Arizona was amazing. Everything that was suppose to be completed before close wasn't completed. The door jams suck and always move down and allows the wind to be howling all day and night. If I had to do over I wouldn't have purchased this house. Now I am just waiting until I pay off enough or the price of the house goes up so I can sell it or maybe I will look into renting it out.
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 2
Great with 1 caviot
- William R.
- Verified HomeBuyer
- May 29, 2024
- Lockhart, TX
I wish a copy of HoA had been given prior to purchase. Some of the rules are based on opinion with no defined parameters.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Owner
- Rolando B.
- Verified HomeBuyer
- May 24, 2024
- Jarrell, TX
Wonderful experience everyone was amazing and professional and took care of our every needs
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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