Lennar Reviews in Austin, TX

The home got delayed about two months from the time they told us it would be ready. We identified a few issues during the final walk through and only one of them was addressed. We kept following up on the rest without success.

I had a great experience buying our first home from Lennar. Lennar Sales and builders did a phenomenal job and were very professional all along. However, I had a bad experience with Lennar Mortgage who were pretty unprofessional.

Clearly our home was not ready when we closed. In good faith we closed. Our patio took a while to fix, there was a leak in our bedroom that went undetected and there continue to be myriad issues that are detected but fixing has been mighty slow. The reason we picked new construction is we wouldn't face issues like this but we continue to run into problems. We are disappointed.

The sales person, construction managers, and closing agent failed to take ownership of their actions and severely lacked in communicating among themselves for a smooth closure. The sales person towards the end shows bad attitude which made our closing experience worst of all. Amateurs! Poor craftsmanship!

I have crooked colum in the front in my house the superintendent promes to fixed he never came back the selant around the the doors and trim is very bad I have paint in the floor in all house the vents in the matter rom not working the doorbell doesn't work l have paint I the floor in the front of my garage bad experience with the home the $416000 dollars bad contractors the grass in the back yard l have big Holes my son he fell and broken bone

Cindy from the sales team was amazing! Troy was wonderful in assisting us with resolving credit issues. The quality of the workmanship was subpar and the fact that I had medicine cabinets linen closets, and ample storage space in my 2 bedroom apartment and not in a $300,000 home makes the value for the price paid less than great!

Overall I am happy with the buying experience. I lived out of state while my home was being built. Cindy was on it weekly keeping me up to date and answering questions. Now that I have been here close to 2 months, I am slowly getting inside issues taken care of. In my opinion the finishing around the bath tubs and caulking’s around the baseboard could use attention to detail. The home is beautiful inside and out.

Several problems with new home leaking kitchen sink broken flooring, Outside the home retaining walls falling down, And other small issues but my biggest concern was that very little to no follow up and updates on the process of getting things fixed.

Hands down Lennar bet all of the builders in and around the Austin area. The standard package came with everything I needed as a 1st time buyer and homeowner. After closing the only thing I had to do was move my boxes in and unpack. So blessed & thankful for my Lennar home.

Our experience was pretty seamless. Had the normal Hiccups but we are happy with our new home.

Overall the home buying process was fairly straight forward, however when I finally closed and moved into the house, the home was unfinished, there were chunks missing and scratched in my cabinets which should have been fixed when they were first installed since they were that obviously damaged, my attic access was the wrong size and was makeshift put together, the workers left a huge mess in my back yard and front yard of trash, pipe endcuts, and also the A/C wasn’t even hooked up so for the first week there was no A/C or heat. I would’ve been ok waiting and extra couple weeks to move in to have these issues fixed, but they said the home was finished and move one ready. ... More

Good experience overall !! Good service !

We got a great home at a good price!

The entire process was smooth and I was informed very early on regarding a few closing date changes due to the shortages. Overall, I’m happy with Lennar and their team have been very helpful throughout each step of the way.

Quality,Timely Updates and smooth closing experience

overall, we had a good experience :)

Our home had been delayed for months throughout the building process. Our sales person kept us up to date throughout this time. We understood due to supply shortages, labor shortages, a global pandemic, a winter storm, etc. We were patient. We had to pay extra to live where we were due to having to extend our lease on a month to month basis. Still....we did not complain. Things were very pleasant through this period. When it came time to close, there was a very noticeable shift to rush US into the home before it was complete. We hired a 3rd party inspector to look at the build prior to close, and were given the green light by Lennar to go ahead and send our inspector in. The home was far from finished. The inspector couldn't even inspect a handful of major checklist items because Lennar had not completed building, so we had wasted more money there. Lennar kept pushing us to close when the the home was not finished or even live-able. They even pushed us to close when the gas meter was not installed. It was the end of the month, and it felt like pressure was raining down on us. Our realtor pushed back, and they waited until the meter was put in before forcing us to close. Due to the current housing market in Austin, we were afraid that the builder would pull the rug from under us, and were forced into a corner and accept the home with many flaws during our final walk through. We were told many times, that the things we brought up were "cosmetic", and that their build team would come out to fix it with our "warranty". DO NOT BELIEVE THIS. They will take forever to do anything. Our master closet collapsed and couldn't be used for the first 2 months we lived in our home. We currently have flooding issues that they are "fixing", but just left a mud pit on both sides of my house with no updates as to whats going on. They came, ripped up the grass, and left. Didn't tell me about it, didn't tell me when they were going to come back to fix the rest. Just left a mud pit moat around my house. I'm fixing many of the things around the house myself at this point. They've promised many things, and have not held up their end of their deal. They have sent out teams to fix some things on our checklist, but it took forever. We have a new born baby, so having work done at this point in time is rough on us. Many of our neighbors echo the same sentiment. Terrible quality homes.....but feel lucky Austin's housing market is insane, and has inflated our home values. Long story short, our buying experience started off okay, and ended up horrible. Quality of the homes are pretty bad with poor attention to detail. Many "cosmetic" problems that they'll never deal with when buying a brand new home or take forever to resolve. Buyer beware! ... More

Thanks for helping me throughout the process.

Took over a year after we signed a contract to get the house finished. Construction was rushed and workmanship was woeful. Roofing done wrong and they refuse to fix it. We had to spend our own money for a new floor because the one they put in was such poor quality. Communication is, and has been, virtually non-existent We have to make repeated requests just to get a reply, let alone having things fixed. This whole thing has been a terrible experience. We would not buy from Lennar again.

We moved in 5 months ago. The day we moved in we were told not to use the A/C until the company could come out and check on it. ?. Two of our kitchen cabinets were damaged. We reported it. Two people came out to inspect the damage. They agreed there was damage. Four months later it has still not been repaired.

I’ve moved in for 4 months, yet most of my repair requests prior to closing has been pending since then. Management is not doing their job on monitoring progress.

The sales person was friendly and helpful . However when it came to warranty work, totally non responsive on all levels unreturned txt messages , full voicemail boxes I cannot even leave a message and after several attempts I still got no response or follow up. I want to know what good is your warranty if nobody follows through . Very frustrating and I definitely will not recommend Lennar to anyone who wants to buy a house . How can I get somebody to honor your company's warranties

Overall, a good experience working with Lennar.

Lennar homes are good quality for the price. However the lack of ability to customize or address problems with a floor plan or design is frustrating. When we found issues with the construction or finishings, Lennar did address them which we appreciated. We are happy with our home and glad Lennar is a builder that makes the American Dream possible but it won’t be a perfect process.

We bought a home here and there were few items reported for repair 4 months ago. Have chased both builder and onsite manager and no response so far. Would never buy home from Lennar in future.