Lennar Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Lennar.
Read all 867 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Dallas Area
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Customer Reviews
Would not recommend
- Bailey M.
- Verified HomeBuyer
- August 25, 2024
- Princeton, TX
Multiple issues upon moving including massive unfinished hole in pantry wall in which ants swarmed the kitchen less than a week upon moving in. Leaks in sinks. Problems with scheduling people to come out for repairs. The people that have come for repairs have been polite and overall helpful, however, in a new home these issues are disappointing. These are on top of the lack of communication from sellers and mortgage and issues that my realtor has never seen. And losing home insurance because Lennar never paid the first prior to selling installment.
Lennar responded:
Good afternoon Bailey. Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you have faced with your new home. We appreciate your positive feedback about the politeness and helpfulness of the repair personnel. We hope to improve your experience with us moving forward. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 3
Blake
- Michelle M.
- Verified HomeBuyer
- August 23, 2024
- Dallas, TX
Not a very good experience..
Lennar responded:
Thank you for sharing your experience with us. We are sorry to hear you did not have a good experience. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 4
Trustworthiness 1
Responsiveness 1
Good
- Anonymous
- Verified HomeBuyer
- August 23, 2024
- McKinney, TX
Decent quality. Responsive. Good offers. Worth the price. Difficult to navigate website.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Communication and promises were the worst service ever Rose Herrera
- Rose M.
- Verified HomeBuyer
- August 23, 2024
- Crandall, TX
Unfortunately, we had the worst service and now can’t get anyone to help communication by sales rep and managers was awful I am waiting still til today for Greg to call me who is hire up in sales it’s been death ear on top some one after paying homeowners insurance hippo cancelled insurance due to Lennar agent requested it very bad service all the way around had to live out of hotel with kids lost 2,500 was told I would get reimbursed and never did guy sold me a home he wanted and we had no choice than to loss more money
Lennar responded:
Good afternoon Rose, Thank you for sharing your feedback with us. We are sorry to hear we have not had good communication with you and this has made you feel this is the worst service. I have shared your review with upper management for their review. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Labor Warranty Issues
- Parviz S.
- Verified HomeBuyer
- August 21, 2024
- McKinney, TX
I had a disappointing experience with this labor warranty. The quality of their work was subpar, with noticeable labor issues. When I requested and submitted a repair ticket, they refused to address the problems and gave excuses instead. I expected better service and responsibility for their workmanship
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 2
I love it!
- Jasmine A.
- Verified HomeBuyer
- August 20, 2024
- Crandall, TX
This was my first time going through home buying & when I tell you first off Jason Was the BEST! Whatever I needed to know he helped me with it explained everything, broke down everything I wanted to know. And what I love the most everyone in the office was so nice & they greeted me when I came in. And Jason was a 10/10! I love my Lennar home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My Last New Home!
- Doris W.
- Verified HomeBuyer
- August 17, 2024
- Crandall, TX
In buying my last new home, It was a roller coaster ride experience! I was not allowed to experience the joy of buying a new home! I started to quit the process several times but was begged by my son who lives here to continue the process. I moved from New Orleans and have bought six homes and this was my worst experience of them all! I am getting to like it now but I was angry when I moved here because of the experience I went through. With my credit and income it should not have been that way!
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 3
Mazier
- Mazier D.
- Verified HomeBuyer
- August 16, 2024
- Crandall, TX
I thank GOD for placing the right people and place in my life. The overall experience was awesome from start to finish. Martha -sales rep went beyond and above so did John the mortgage broker. Thank you all so much for making my dream come true.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
very professional from start to end.
- Rafael M.
- Verified HomeBuyer
- August 16, 2024
- Forney, TX
very helpfull and and professional to get your new home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great gift for our family
- Yelitza P.
- Verified HomeBuyer
- August 16, 2024
- Little Elm, TX
We are happy and grateful to God for this wonderful gift of getting the house of our dreams, made with very good quality materials, a fabulous design and at a very special price, thanks to our realtor's team and the Lennar team, we are among the first habitaner of this community that promises to have a variety of benefits for the community, we love its location and the access roads.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Builder to work with
- Krishna K.
- Verified HomeBuyer
- August 15, 2024
- McKinney, TX
Right from the sales person to the mortgage specialist to the construction who walked the property with us the experience was excellent. Lennar is a builder to trust as per our experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great!
- Jessika M.
- Verified HomeBuyer
- August 07, 2024
- Crandall, TX
I loved working with the entire team! Matt my loan officer was the greatest! He worked with me through each process! I’m a first time home buyer and I’m very happy with the process
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
Superb SERVICE!!!!!
- Emmanuel T.
- Verified HomeBuyer
- August 07, 2024
- Crandall, TX
I have bought houses before and these has been the most professional, easy-going, and fast close out that I have ever experienced. I closed my house in 30 days. Excellent service all around.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Get everything in writing, increased my closing over 5k, 6 days before closing
- Zoe M.
- Verified HomeBuyer
- August 05, 2024
- Forney, TX
I was looking to purchase a home early this year. I went to another Lennar community where an agent named Blanca helped me. After deciding that community was not a fit for me, I decided to look at other properties. After letting her know my budget and also timeframe, she kept pushing for an earlier date, to which I didn’t feel comfortable. I decided she was not a fit, because I wanted someone who understood my timeframe and knew I wasn’t interested in spending thousands of dollars more since I was still leasing an apartment. After finding Falcon, I went for a house there. The process was ...
Lennar responded:
Good morning ...
Total Score 2
Quality 3
Trustworthiness 1
Responsiveness 3
Easy Process and tons of after care info
- Brianna S.
- Verified HomeBuyer
- August 02, 2024
- Crandall, TX
The website has tons of information as your house is getting built. You get to follow along every step of the way. I was able to see my house every week after I closed. And I love how the website gives detailed information about how to take care of your home. Very good experience from a first-time home buyer. My agent was great but I wish you was just a little bit more involved in the closing. I've even known some people to get small gifts from their real estate agents.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Berhanu T
- Berhanu T.
- Verified HomeBuyer
- July 30, 2024
- Forney, TX
My entire home buying process with Lennar was so smooth, consistent & accurate from contractual agreement to closing. It has been two months since we moved to our new home. We are enjoying our new house with no issue so far. there is any issue at our home Lennar is there for help I am recommending friends & families to shop house from Lennar.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Could have been better experience
- Anonymous
- Verified HomeBuyer
- July 29, 2024
- Crandall, TX
I thought it would be a better first time homebuying experience. They found a quick sale. Thats all.
Lennar responded:
We apologize that your Homebuying experience did not meet your expectations. If you would like to share more details, please email us at LennarCares@Lennar.com.
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 3
Overall Experience
- Erica E.
- Verified HomeBuyer
- July 29, 2024
- Crandall, TX
Carter Benson in sales at Eastland has very poor communication skills. As soon as he gets your deposit he will ignore your texts, calls and emails leaving you to have to reach out to other team members to help you. He will lie when you finally do get a hold of him to get you to stop reaching out to him. For 3 months this man has been lien saying a washer and dryer is being shipped to my home which was promised in my closing of my new home. He now won’t reply to my text messages and avoids me when going to the sale home. I’m not sure why he won’t just be honest and say he messed up and it’s ...
Total Score 5
Quality 5
Trustworthiness 2
Responsiveness 1
Great people to do business with
- Colton C.
- Verified HomeBuyer
- July 29, 2024
- Crandall, TX
I had a great experience dealing with Lennar. They were knowledgeable, informative, and fast to respond with anything questions that I had.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Vik
- Vikas S.
- Verified HomeBuyer
- July 28, 2024
- Princeton, TX
Very easy buying process and liked online title signing deal
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Rose, First Time Homebuyer
- Rose B.
- Verified HomeBuyer
- July 27, 2024
- Dallas, TX
Fabulous, From The First Time I Walked Into Your Home, It Was Love At First Sight. Everything Went Great From The Beginning Of My Journey To The Day I Received My Keys To My Home. I Had A Little Snag, But We All Worked Together To Get Through The Journey. Thank You All.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience throughout
- Benjamin I.
- Verified HomeBuyer
- July 27, 2024
- Princeton, TX
All super great experience with everyone involved on the process
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not so great
- Magda S.
- Verified HomeBuyer
- July 27, 2024
- McKinney, TX
For title, I didn’t know when I was going to sign until it was about two days before it was very hectic, I had to wait a long time when I went to the office because they didn’t have everything ready, and then after they wanted me to go back and sign more papers And I live like 45 minutes away so I said no, so a very nice lady came to my house so I could sign more papers, purchased many houses throughout my life. I have never had an experience like this should Communicate better, since people are anxiously waiting to know when it’s going to close and not Just two days before we close, because ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Everyone we came in contact with throughout the whole buying and closing process was amazing and very helpful. They kept us informed throughout the entire process
- Anonymous
- Verified HomeBuyer
- July 27, 2024
- Anna, TX
Lennar is a great builder their product is great and affordable. They truly care about their customers.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Trash experience
- Brian S.
- Verified HomeBuyer
- July 27, 2024
- Crandall, TX
If you can buy with anyone else DO IT. Issues after issue, getting information/returned calls… umm yeah right. Praying on people with no knowledge of the mortgage industry and you should steer clear.
Lennar responded:
Thank you, Brian for taking the time to share your comments. We are very sorry to hear this was your experience as a Homebuyer. We hope that moving forward we can change your sentiment to a more positive one as a Homeowner. If you have any questions or warrantable issues, please do not hesitate to submit a warranty/service request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
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