Lennar Reviews in Dallas, TX

1st time buying from the builder. Was very confusing and people are not very helpful.

Too many people involved which made it very confusing as to whom to contact for various issues. There was a concierge but he seemed extremely young and inexperienced and was not prompt in replying. I think that role if properly staffed would have been perfect to help redirect us when we contacted the wrong person with a particular question or concern. A huge issue was no trash/recycle receptacles at closing. What in the world were we to do with our trash and tons of recycle the first two weeks. Thank goodness our 2 sons were able to accept a lot of our trash and recycle. It took weeks to get receptacles. At the beginning of the loan process we felt overwhelmed with the frequency and expected response times. One email came in on a Saturday afternoon with a 48 hour turn around. The loan and closing process were quite stressful. We are nearly 70 years old and the on-line process was extremely impersonal and we needed help with some of the photos to PDF process and a few other techy things. We hope to never have to purchase another home as the stress was overwhelming at times. But, bottom line is we love our new home from the layout design to the quality (except the back yard which we're afraid to use due to the lumps and bumps as we are afraid of breaking an ankle.) ... More

My broker did not get paid and sales man kept her commission even though she went with me and I let him know via message that she was going with me. They stated that she didn’t walk in with me the first time that I walked in to ask questions, however, I was never told that she wouldn’t be getting a commission even though she went with me to all the walkthroughs/inspections. We contacted his manager and higher ups and no one cared they also responded in a rude and unprofessional way making me think that they only care about making a sale. This put me in an uncomfortable situation as I became liable for her commission. I will never buy another Lennar home in the future or would recommend anyone. ... More

We had high hopes for building with Lennar but they failed in many areas. Communication was extremely lacking, workmanship was subpar, and the Title company was less than professional. I had previously heard differently from others, but based upon my experience, I cannot imagine referring friends to Lennar.

Overall the price of the home was affordable, especially for the area. The home was built with builder grade materials so didn't expect anything of quality and I received exactly as expected. Overall the buying process is stressful and they force you into using their mortgage. I do not suggest using their title company. The sales staff are so-so. At first super responsive but as the process moves along they do a horrible job coordinating things and keeping you updated. The walk through person was probably the only bright spot. He did a great job explaining where things are located, how to work the items, and how to file a warranty claim if needed. However items which were repaired left other issues cosmetically in the home which were never repaired and now left up to me to fix. Again, the price of the home for being so centrally located to Dallas was amazing. Even with all these issues I would buy again only because of the price and location but if I was ever looking for a more suburban home I would completely avoid Lennar. ... More

The experience was pretty easy and very efficient. Martha and john were great and went above and beyond to get my family in our first home purchase. There were some minor building issues that were addressed but overall great experience. Highly recommend but would also say to any new home buyer make sure a thorough inspection is done

I asked my customer representative, Amanda Rich to give me a paint code for the cabinets- Grey- and I am still waiting for the representative to respond to my request. It's been over two weeks. That would give you a picture how the services have been! I am not happy.

Wonderful experience, had any issues that we pointed out fixed virtually immediately.

The home is good. Walkthrough was informative. HOA is responsive.

Complicated, not easy process at all

Very grateful to have bought a home from Lennar

Terrible, terrible experience all around with this builder. I closed on a property by Lennar. I called the City of Dallas Water Utility service on the next business day and was told a building permit remained opened on the property. I notified the construction manager promptly as well as Lennar Warranty service, only to be told that it will be addressed on that week, then the week after, and every week I got the same story. I had to inform them that I needed to move in and gave them a few weeks to figure it out, but as long as the permit remains open the City wouldn’t allow me to establish water/sewer/trash pick up service. Instead of enjoying new homeownership, we had to stress about how to dispose of our trash, how long this process will take. i wrote a dozen emails and texts to the salesperson, construction managers without a satisfactory resolution. I further reached out to discuss the issue with trash service with them, only to be ignored by the on-site construction managers repetitively. “You need to contact the salesperson”, “we are working on it”, “there is nothing to worry about”. Only until I involved an attorney, their regional construction manager replied to my email and provided some information, as well as closely pushed for the resolution. Turned out, they did not schedule an inspection line required by the city (they blamed it on the city’s), and when they did, the city found an issue and required further remedy. Therefore, it took weeks. The regional construction manager reluctantly agreed to provide trash pick up service during the process, but even this was a hit or miss (some day they just didn’t come and we had to left the trash out on the street). The whole process took 5 weeks to resolve. What a nightmare. ... More

Overall, I’d say the experience was well but very overwhelming. A lot of back-and-forth, which is to be expected with a huge decision to purchase a home. With Lennar being a giant production builder it’s understandable that things don’t always go as planned, but their processes are streamline and issues end up getting worked out. So far we’re loving being in our new house and appreciate the opportunity to buy with Lennar. As of 2 months after closing our experiences are nowhere near what a lot of the negative experiences are that are posted online. We have a lot of good things to say, but there are also some drawbacks. Workmanship is subpar to say the least, there are obvious corners that have been cut, but nonetheless, they built homes fast for wide variety of people and families. I would have no issue at all recommending Lennar to anybody looking to purchase a home. ... More

The worst part is the finance team they are terrible and untrustworthy the lie and they do don't keep their word I will never buy lennar again and I will make sure people know about it!

Overall extremely smooth process. The build quality and materials arent near as good as older generation homes you can tell they cut corners to pump them out. They do deserve credit as the home team does repair what is messed up so praise to them and credit where due.

There are Lot of positives and a few negatives so I’ll just say I am 90% happy with my purchase. Thank you, the Lennar people are the best.

Be ready to be on your computer 24-7 with no excuses, your life will stop because they need things as ASAP with no excuses, even if you are driving, at home with your family!!!!!! they make you feel you need them or I don't know what was the point of doing that!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My process was little stressful at first due to being a first time buyer. I am very excited that they got me a lower apr rate than my other lenders. The process with everyone was very helpful and great. They all worked hard to help me with my first home!! I am excited to be a new homeowner and live in a great area.

Hi, my experience with Lenora. It was very fast. I moved in my house less than 30 days. I had to break my lease so I owe the apartments moving into the house. It was a lot of unexpected cost that I didn’t know about was not aware of and nobody told me about it I have been living in my House Two months and I still cannot get my water in my name because the house is not up to cold. It’s no communication. I have tried several people emails. Nobody’s complying.

First things first - love my home. It meets all my needs and I couldn't be happier with the purchase. Lennar delivered what they promised, on time. The reason I took off couple of stars is because of response delays during the home buying process. There were 3+weeks that both my real estate agent and I struggled to get answers and an updated closing estimate from Lennar. On the positive side, once they started working with me (last week before closing), the answers and updates happened quickly and efficiently. For everything else, Lennar did what they said they will do, when they promised it. Frankly, a "will happen in last week before closing" response would have worked better than current experience of asking repeatedly and not getting responses. ... More

I did tell the sales agent that this would be a bad review. Seems that in order to save on the almighty dollar everything is done electronically. I insisted on a face to face with the loan officer and an in person closing. Had the face to face with the loan officer and brought all the documents for the loan. That did not work because he did not make copies of all the pages he needed. So had to send again. The concierge was supposed to keep me updated on the progress of the construction but did not. I found out by making regular trips. The house was not thoroughly cleaned when I moved in. I had to clean it, floors, countertops, garage. When my washer was installed and tested the water backed up in the drain. A service call was required and of course plumber could not get it fixed until next day. They had to tear out the wall to get to the trap and cut that out to find a stopper stuck in there, Of course, someone else had to come in to fix the wall. There was also a piece of insulation in the shower drain . Next found that some of the trim under the kitchen cabinets had not been installed. Another service call!. Also, have had so many people coming to my door trying to sell something. The fact that you try to do everything electronically eliminates buyers who are not comfortable or knowledgeable about technology. Someone needs to be in charge of a final review to make sure everything is functioning as it should before the final walkthrough. I would not recommend a Lennar home to anyone else after this experience. Yes the interest rate is good and the $6,000 CCA but that $6,000 goes eaten up by all your fees. ... More

It was very well set up system lennar follow which is very easy.

The interactions I had with Lennar were professional and responsive. The house is very well built; however, the finishes are low quality. My biggest disappointment is the swap I have in my backyard. During the final walkthrough, it was mentioned, and I signed off on the fix; however, after almost two months, I have standing water. I don't know if this issue is caused by a pond behind my house or if there is something else causing it. I understand the excessive rain, but even with the recent warmer weather, I still have standing water.

i will never buy the home from lennar again

I’m a first homebuyer, I didn’t know what to expect but my experience was very good, the process went by very fast. Faster than I thought it would.My loan officer was fantastic. She worked very hard to get me into my home it couldn’t have went any better. Thanks so much.