Lennar Reviews in Dallas, TX

First off. Praise the Lord for this home. Tbh my ratings are probably low because of the TERRIBLE experience we had with the lady salesperson. Worst Communication Ever!!!. She closed the deal and was almost impossible to reach after that. We also went with another lender because of almost as bad finance communication. But… the pre sale walk thru guy was awesome! And. The warranty guy has been great so far!

Poor customer service by sales agents .very rude and unprofessional responses.

The home is absolutely beautiful! I couldn’t believe that Lennar made it so easy to get into a wonderful home! The house is beautiful, and the building, sales, and finance teams were all very responsive and easy to work with.

The buying experience was extremely stressful. There’s no guidance and communication. There’s a ton of urgency asking for this or that but, when I asked questions it took days to get an answer. The sales people just assume you know the process but, when you’re a first time buyer it’s very stressful.

A few hiccups wish was resolved quickly. Overall a smooth transition from an apartment to a home. Our realtor kept us informed throughout the purchasing closing and moving in process.

Very good responsive service. Price paid was bit high as same model in the same community was currently 20K lower price.

After purchasing a home, it has ALWAYS been courteous of the sales/realtor to leave a gift basket especially since we are moving from out of state. We didn’t even receive a folder of suggested services. Our pipe burst within the first week we moved in and flooded the laundry and bedroom to where the carpet had to be replaced. That got fixed with 3 weeks of being inconvenienced. The sewer manhole is bubbling with sewage to the point where huge trucks are emptying it on a daily basis. We are inconvenienced AGAIN. There is a LACK of Professionalism and Communication. I would NOT recommend this experience to anyone. ... More

Refused to perform final walk through with realtor. The financial process was unorganized. Switched to different untrained employees who made errors when calculating the amount due at closing. After the purchase, they were also difficult with letting us know how to pay them.

I m so excited and happy they have made my experience very enjoyable and helpful. I couldn’t have asked for anything more. I love just because I purchased they make sure it wasn’t about just a purchase.

The house buying process was easy, if a pain. They keep bothering me with unnecessary comments.

I had a pleasant experience with my construction manager and my warranty tech that met me on site and explained everything to me. They both wonderful and only because of them, would I rate this super high. The absolute worst part of this experience was my Lennar Sales Rep. Martha didn't really explain anything I had asked her to. She just gave me the basic information and showed me the house. Thankfully, when I went to a different Lennar Sales Rep (Princeton Lennar was amazing!) the week before that explained everything very well and took care of me. I just wasn't approved for the house with them, so they referred me to the Crandall area. Back to the Crandall Lennar Sales Rep. The Rep avoided many questions both me and my real estate agent would ask. I had texted her a few times to get answers to some basic questions, then she would just call me instead while I was occupied elsewhere. The calls weren't super helpful, I had an issue where my home keys didn't have the tag of where my mailbox was, and my sales rep called me just to complain and mention "oh you should have the tag in there that tells you where your mailbox is" after multiple times I told her, nothing was in the envelope. I informed her I still had the envelope and all it's contents still in there, but she called me 3x times to tell me "it should be in there". All 3x I answered her call, that's all she would say and never actually got me an answer. I ended up walking around the neighborhood for about 2 hours trying every mailbox I could. Just an overall terrible experience with the sales rep. But everyone else was amazing! Construction manager was fantastic and super receptive. He personally showed up on my key day and verified they fixed the counter top for me. Warranty tech was well spoken and super knowledgeable. I am pretty sure I may have asked him some silly questions and he was professional about it! ... More

Easy, transparent, fast, and reassuring.

My sales person was Brian, all around just rude! If it wasn’t for the price of the homes, I would have not bought from him. Rush construction manager fixed my issue very fast, he didn’t however power wash the concrete like promised, pretty muddy on my street. All in all, I think the experience could have been better

I am so beyond pleased with my new home! As a first time home buyer, I had lots of questions, and my Lennar agent had all the answers. I never felt like he was withholding information, or trying to upsell me. Mike listened to everything I had to say, and got me in a great home at a fantastic price.

I love my new home. Everything is great

Day one I was promised Lennar would over communicate during the process however it was quite the opposite. It took me contacting every VP in Lennar to get responses from my salesperson and community rep. Once I finally got answers to questions, I would get the standard response of “I can’t answer that because so and so handles that.” When I arrived for my final walk through the cleaning team was still there so we worked around them. I will say the one person who did meet my expectations was the Lennar Mortgage team. If customer service is the name of the game in home buying, Lennar might need to reassess its values and training to ensure all members of their teams understand what it means to work for and represent the Lennar brand. ... More

I had very good experience, ended up buying two new house from Lennar and yes the process was little hectic but at the end of the day, good two solid houses with good quality workmanship and quality

The building material is cheap, the appliance are cheap, the yards is nice and big size.

I have already recommended and one person is due to close next month and several more in the pipeline. THANK YOU

We have now been in our home for 2 months. So glad we have a year warranty and boy have I been having to place warranty requests! Todays request really makes me sad because there is water leaking from the washroom wall and we had to use the emergency water shut off. Fortunately they get back with requests quickly. Unfortunately this one sounds major

They need to improve on the materials they are using for the building. The contractor needs to do excellent work for their clients please

The process was very fast. In less than a month we got the keys.

Homeowners are doing their part of maintaining their properties. However, LANNAR is lacking on their part. Overgrown grass and weed make it difficult to use the sidewalks. In addition, to getting bit by animals or reptiles in the Overgrown grass and crap grass.

good and excellent. happy purchase

Concierge was practically useless. Sales liason doesn't respond. They don't give a crap about your schedule or preferences. We see water drain issues in the yard within a month of home purchase.