Lennar Reviews in Dallas, TX
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Dallas Homeowners Have to Say About Lennar.
Read all 867 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Dallas Area
View Homes
Customer Reviews
Not so good.
- Anonymous
- Verified HomeBuyer
- February 17, 2024
- McKinney, TX
Make sure to check everything before closing. They will rush you saying you will miss the closing by promising we will do it later. After closing, they will change it saying you have to reach out to warranty team. This is ridiculous. Hvac switches are interchanged, light dome is missing. Backyard landscaping screwed up. Lot more to say.. Sales person involve in everything and when you say something is not right, the response is let construction team handles it. Shame!!
Lennar responded:
Hi there, we want to apologize for your experience feeling rushed. We thank you for your feedback and we will be sharing your review with our leaders to improve. -Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Overall amazing home-buying experience
- Mandy O.
- Verified HomeBuyer
- February 17, 2024
- Denton, TX
This was, hands down the best home buying experience I've ever had. First off, I had very few issues. The quality and care is a cut above the home building industries. The builder is either on top of problems before they get to you, or they have somehow attracted the best workers. Lennar is super organized with answers to questions you didn't know you'd have available at your fingertips. They have reasonable prices without choosing cheap materials. I would absolutely buy Lennar again in the future.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home Buying Experience
- Eric A.
- Verified HomeBuyer
- February 16, 2024
- Ennis, TX
It was great, everyone we dealt with was very nice and professional.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 4
Worst home-buying experience, bar none.
- Hsiu-Tao L.
- Verified HomeBuyer
- February 14, 2024
- McKinney, TX
From beginning to end, this home-buying experience has been a nightmare. The salesman was unresponsive to our issue with an unfinished garage wall. The Title Company used by the builder was also responsive to our requests to meet in person for the purchase agreement signing. Worst of all, they recorded the WRONG names with the county. When asked when it would be corrected, I had to file two complaints with Headquarters in order to get things fixed. As of yet, they are still not recording our requested language in the warranty deed, as other title companies have done for us, after putting us ...
Lennar responded:
Hi Hsiu, we apologize for the lack of responsiveness that you experienced from our sales team. We also want to apologize for not recording the correct language in the warranty deed as this is something that is crucial for your understanding. We are going to communicate these frustrating experiences with our customer care team for review. -Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Service lacking
- Robert B.
- Verified HomeBuyer
- February 13, 2024
- Princeton, TX
The worst new home buying experience I've ever had. The service level is the lowest I've ever seen. It's like buying a double-wide at Walmart.
Lennar responded:
Hi Robert, we apologize for your negative service experience with Lennar. We are going to share this feedback with leadership to make experiences better.
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 2
Poor financing
- Fidel V.
- Verified HomeBuyer
- February 13, 2024
- Princeton, TX
Everything was great price, house exempt when it came to financing they guy that was helping me out never answer the phone only when he needed something, long process and for him to just say you are not approved. I try to call him back never respond back.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 1
I love the house
- Lewys C.
- Verified HomeBuyer
- February 13, 2024
- Princeton, TX
Everything was fast and perfect new home in almost 3 months
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A smooth and speedy process
- Monte K.
- Verified HomeBuyer
- February 06, 2024
- Denton, TX
The whole process from pre-qualification for a mortgage to closing was a breeze. Everyone was so helpful and friendly. It had been years since had applied for a mortgage and closed on a property. The whole process was organized like a well oiled machine. I couldn’t believe how smoothly and quickly closing went and was thankful for accommodating long distance signing. The home is beautiful and I’ve found little or nothing that needs to be addressed. The one tiny problem was handled immediately by the warranty folks over the phone. Thank you to all of the Lennar teams for a good experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
DJ
- Anonymous
- Verified HomeBuyer
- February 06, 2024
- Forney, TX
I really love my home...but there are a few issues I need to have addressed. I have so much paperwork I can't even begin to find phone numbers to reach out to the proper channels. I love the fact that I have a warranty on my home and that I can reach out to fix some issues I'm having.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
An excellent experience with a top notch builder.
- Donald M.
- Verified HomeBuyer
- January 30, 2024
- Princeton, TX
My family and I have had an excellent experience with Lennar. First off, the home and the community (Bridgewater) represent one the best values in the metroplex. The home is affordable and well built, the community and amenities are outstanding, the customer service and follow-up are immediate and both the home building and mortgage/title process are streamlined. We used Lennar for the home, finance and title so, we had the full experience. No process is perfect, but any issues that came up were addressed immediately and professionally. Lennar does truly want their customers to be ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Needs to provide options for customers
- Anonymous
- Verified HomeBuyer
- November 26, 2023
- McKinney, TX
Most customers who buy new homes already sign up for the homes even before it is built. So it is possible to customize some of the features that the customers ask for. An example for this is the choice of appliances. However, Lennar does not provide this option. They only build houses with their rigid plans.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Please don’t buy homes in Linden Hills
- Anonymous
- Verified HomeBuyer
- November 21, 2023
- Little Elm, TX
The quality of homes is really bad. You’ll have a hard time to get the issues fixed within the warranty period as well.
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 2
Customer service suck from Sales to Titles.
- Anonymous
- Verified HomeBuyer
- November 21, 2023
- Princeton, TX
The Sales is like buy it or leave it attitude. Orientation guy super rude, had to complain to re- schedule. Title not smooth too, waiting in the lobby for 4 hours, no one come out say a word. Until buyer go inside asking for help. Maybe I am not a rich value buyer for them, but they won’t make a penny from me in the future.
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
LaTisha
- Anonymous
- Verified HomeBuyer
- November 21, 2023
- Hutchins, TX
We love our new community and home.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Quality
- Aaron K.
- Verified HomeBuyer
- November 17, 2023
- Fate, TX
Moved in with a cracked countertop. Was told it was getting fixed and it never happened. Going on two months with nothing.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 1
So far so good
- Timothy P.
- Verified HomeBuyer
- November 15, 2023
- Crandall, TX
Everything is going great so far lennar is very helpful and there team are very nice polite people
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Michael and Amanda
- Jeffrey B.
- Verified HomeBuyer
- November 14, 2023
- Fate, TX
the above did a most wonderful job of us purchasing a home. The process was easier than I had thought. These 2 people made purchasing this home an exciting experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Everyone was awesome!
- Peyton W.
- Verified HomeBuyer
- November 14, 2023
- McKinney, TX
Everyone was awesome to work with!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Fantastic experience!
- JACQUELINE S.
- Verified HomeBuyer
- November 14, 2023
- McKinney, TX
LENNAR was extremely helpful and professional from start to finish. They answered all our questions, guided us through the process and I would highly recommend LENNAR to any new home owner.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Unpleasant
- Aron S.
- Verified HomeBuyer
- November 14, 2023
- Denton, TX
From the day we signed our loan docs to our roof leaking. It’s been a journey from day one. We can only hope that the worst is behind us.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Buying Experience
- Cheneldra M.
- Verified HomeBuyer
- November 08, 2023
- Fate, TX
I closed on my new home in September 2023 at a great rate (under 5%) that Lennar offered and closing took exactly 30 days. I had a third party home inspection done before closing to make sure the home was built efficiently and no major issues were found. The minor issues that were found was fixed immediately. Chad (my new home consultant) was pleasant/great to work with and answered my questions/concerns quickly. I would recommend Lennar to family, friends, and acquaintances if they were looking for a new home to purchase.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Excellent service provided
- Robert L.
- Verified HomeBuyer
- November 07, 2023
- Princeton, TX
Would highly recommend to others
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
5 star
- Francisco M.
- Verified HomeBuyer
- November 07, 2023
- Royse City, TX
Lennar have a beautiful homes and it is so very big, spacious for the price they. They have professional team to work with entire process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My first Home
- SANDRA R.
- Verified HomeBuyer
- November 07, 2023
- McKinney, TX
I was afraid and still because all bad comments about Lennar, to be honest the home is fine and they let me know what is cover for Warranties and what no, I found nice People in all process, the findings and few claims were attenden very fast, I dont have mayor issues with my home and I receive all the said, the only think is that the neightboard still in construction and Looks like Lennar is not give us all ammenities or parks they promise, it chanched with the time, in general my experience was and still fine, Im in my first year with warranty and I dont have claims opened. pay your ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Worst sales team experience
- Tauqeer M.
- Verified HomeBuyer
- November 07, 2023
- Princeton, TX
Worst sales team experience i have ever had.
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.