Lennar Reviews in Dallas, TX

It was tough but thank God we sailed through and we were able to harmonized all grey areas. Wonderful experience

We had issue with keys not working after purchase of the house.. Lennar was very responsive and helped us to reconfigure the keys

Overall mortgage transaction was good experience. Location was perfect. Sales representative was professional. Loan representative was true to his commitment

Please communicate association fees are paid twice a year.

I had the worst time buying my 1st home. where I knew it would be stressful but not so horrible.. I lost sleep and many of tears was shed throughout the whole process. My loan part, my loan officer wouldn’t keep me updated on anything that was going on I would email every few days to find out what was going on. If I needed to do anything. Keep in mind this is my 1st home so I have no clue what to expect or what to do. I sent an email asking if my loan got approved or what so I would know what to do next. And the response I got back was…. It was just a holiday so we are just getting back in office. Like who says that. Im just getting back in office too but all my paperwork is done and the paperwork for the next week will be done as it comes in. So I get it’s a delay but for him to just say that. I was really disappointed and disgusted if I didn’t put my $2500 down I would’ve just went somewhere else. I was contemplating about just losing the down payment too that’s how mad and upset I was with them. ... More

My first home buying experience was top notch.

They should have meeting with new home owners quarterly to discuss issues they should provide directory where all essential &emergeny no s

quality materials is very low quality

Had the worst experience ever with the sales agent. Left multiple messages with several different offices to have a manager call me no one ever called me back. I would not recommend Lennar homes to anyone. I have never given any builder or any business a bad review this is the first time.

The appliances had issues and it took a few weeks to get sorted out, twice the contractor was a no show no call, I had to live out of a cooler for 2 week because the refrigerator didn't work, the workmanship was very poor, just to name a few items the kitchen wall socket is slanted , tile in several rooms have bad cuts , corners could've been measured better for a cleaner look

Unresponsiveness to questions when in the process of purchasing the home

Communication was a big problem with lenders Lennar could have given more basic upgrades in the home like garage door opener, ceiling fans, coat closet, towel bars in bathrooms, back patio and over hang on back door. These are basic upgrades for any home. Now I'm having to purchase these items myself at an extra cost.

I understand the homes are built assembly style, but appears to be get it done in most expedient fashion possible. Trim which be somewhat pliable has paint on it, so not pliable. Replacing thermostat, would expect a small hole for wiring. Hole was big enough a plate had to be used around old thermostat. New thermostat in place can still see hole. In slight wind can hear the exhaust vents open and close. Over all house it is ok for the price

The bottom line is that if other buyers had been offering homes similar to the Next-Gen model that Lennar was constructing, I would have easily chosen a competitor. My experience with loan officer Jodie was disappointing; she lacked a customer-friendly approach and often communicated with an unhelpful attitude. As a first-time homebuyer, I needed guidance, but she failed to take the time to explain the necessary documents. My realtor had to repeatedly reach out to her for clarification on my behalf, which made me feel like an inconvenience. Instead of addressing my concerns, Jodie simply canceled my loan with Lennar, despite my full qualification, prompting me to seek financing from an outside lender, where I had a significantly better experience. On a positive note, Rebecca stood out as a refreshing contrast within Lennar; her professionalism and exceptional customer service were commendable. If Lennar had more employees like her, customer experiences would undoubtedly improve. As it stands, I will never consider purchasing another home from Lennar. ... More

I had a nice experience from the beginning to end. The neighborhood is wonderful.

I have already recommended Lennar to quite a few friends and will continue to do so. My husband and I had a fabulous experience with every aspect of buying our home and we absolutely love it. Thanks Lennar and everyone involved.

This was my first Lennar home buying experience. It was the fastest smooth closing I ever had. The team was efficient and worked very closely with me. They answered all my questions in a timely manner. I LOVED the utilization of all the technological advancements. Way to go Lennar! I would highly recommend Lennar for your home buying experience.

My experience with Lennar has been challenging and, at times, disappointing. From the outset, several issues were either missed or inadequately addressed, including problems identified during the inspection and final walkthrough. Some repairs were delayed, minimized, or proposed with solutions that did not meet reasonable quality standards. Communication required frequent follow-up on my part, and concerns often had to be reiterated multiple times before receiving attention. While some issues were eventually acknowledged, the overall process lacked consistency, accountability, and the level of care I expected when purchasing a new home. I hope Lennar improves its inspection, repair, and customer service processes to better support future homeowners. ... More

The folks at Lennar from beginning to end were amazing. They kept me informed made sure I knew what to send in and were super responsive to questions even after the sale and transfer. It was a great experience. Thanks to all areas of Lennar for the superb customer service.

Had a number of issues involving keys. Found out after over two weeks they had given me the wrong mailbox key and my back door key didn’t work. Also had a footprint in the concrete right in front of the front door. Though these issues eventually got fixed, I would’ve thought these would definitely have been done before before the walk-through.

Had a great purchase experience, from the first contact to our agent Michael he was very responsive, and available. He helped us with outside financing due to self employment issues.Robert at Guild mortgage was great and got our mortgage taken care of quickly.

I am staying in motel although i have new home due to flooring issue - they didn’t even offer me single dollar due to there mistake

I am writing to formally express my dissatisfaction with my overall home buying experience and the ongoing warranty issues related to my new home. From the beginning, the process was stressful and poorly communicated. Many concerns that were raised prior to closing were either rushed, dismissed, or left unresolved. As a buyer, I expected transparency, accountability, and a reasonable level of care—especially when making such a significant investment. Since moving into the home, I have experienced multiple build quality issues that should not exist in a newly constructed property. Several warranty claims have been submitted, yet the response and resolution process has been slow, unclear, and frustrating. In some cases, issues appear to be minimized rather than properly addressed, which only adds to the stress and inconvenience. A new homeowner should not have to repeatedly follow up, question workmanship, or feel ignored when legitimate concerns are raised. The quality of construction and the handling of warranty claims have fallen short of the standards that Lennar promotes. I am sharing this feedback with the hope that Lennar takes it seriously and improves both construction quality and customer support for future homeowners. I also expect my remaining warranty issues to be addressed promptly and professionally. ... More

Great Customer Service from everyone

I was impressed with the fast and organized home-buying experience Lennar has developed. I have purchased many homes in my lifetime and this was different. Mostly good, but at times a little impersonal. The purchase, walk through, and closing went quickly. Patrick was a delight to work with and really went out of his way to help me with getting a mortgage suitable to our needs. Victoria was very responsive. I was impressed with how quickly a small problem was resolved on move in day. My son and his wife occupy this home and they are extremely happy.