Lennar Reviews in Dallas, TX

There was no effort to make the new home buying experience nice. I have bought 4 other new homes and this experience was the worst by a long shot. Additionally, the quality of the home is very poor, from appliances to dry wall work to doors not closing properly.

Some of the items were missing post closing which were part of plan. When I raised request each team is pointing to others. No one communicated that these items were not part of the house I purchased, but as per them it’s a known issue for some houses.

I love my house! I found a new house with a great deal. I love my neighborhood. It took less than a month to do everything .

Overall had an experience I wouldn’t recommend to anyone. Horrible customer service representative, who was so aggressive and self centered that she recommended to forget about our crying baby who just fell and hurt but focus on her as she needs to go. Every single request for issues is fraught back with not supported comment or do it yourself suggestion.

Builder response on few reported items was quite awesome and completed reported issues on time. The house orientation by the QA team was not expected though, should have spent some more time and covered each part of the house

Working with Lennar was a nightmare. I’d heard negative stories from friends and my real estate agent about buying a home from Lennar, but I’m usually a pretty easy going guy, so I didn’t expect to actually have any issues with them. I was very wrong. Two of my friends who were also moving into this development backed out of their contract and sacrificed their $3,000 deposit because of how bad their bad experience was. Instead, they went with a DR Horton development and loved it. I decided to stick with Lennar, but in retrospect, I wish I would’ve backed out too. Their communication is horrible. They don’t respond to most emails, texts, or calls. They didn’t schedule a closing date and time with me until a couple of days before, which by that time, I’d already had travel plans and had to make adjustments. They changed the flooring for my house from what they had initially told me, and didn’t even bother to give me a heads up. They tried to strong-arm me into using Lennar’s lender, even threatening at one point that they weren’t going to let me close if I switched to my preferred Lender. On closing date, they promised that they’d have the certificate of occupancy from the city that same day. Because of that, I agreed to go ahead and close. However, when I went to get my keys the next day, they wouldn’t give them to me because they still hadn’t received the certificate. I felt tricked and manipulated. It was incredibly upsetting that I had just bought a house and couldn’t even get my keys to move it. Immediately after moving in, the garbage disposal and dishwasher stopped working. My mailbox key didn’t open my mailbox. Instead, it opened someone else’s mailbox. Lennar is having to reprint keys to my box, and to this day, I still can’t access my mail. But I can access my neighbors mail. They haven’t responded to me or given me any kind of update about when this will be fixed. A month in, and my cabinets are pulling away from the wall (which isn’t covered by warranty), so I have to fix the issue myself. I closed on my house over 6 weeks ago, and I still don’t have a working dishwasher or garbage disposal, I can’t even access my mail, and I’m having to fix cabinets. ... More

Bathroom faucet is not strong enough, landscape not well done, it retains water and have killed the grass

Do not recommend buying homes from Lennar ever. The home is fine, and we enjoy it compared to paying considerable amount of money to rental agencies, and we had to do a lot of work to our home after we purchased, in order for it to feel livable. The process of buying a home with Lennar was 0 out of 5 stars. We almost didn’t go through with the buying based on the communication and lack of willingness to fix issues with the home prior to close. We were so frustrated we were willing to lose our 3k deposit. If you do happen to buy a Lennar home, know that you will like your home as long as you invest your own energy into making it better. 100% get your own inspection done and be thorough. Give yourself a good 30-60 extra days before closing so you don’t get stuck with all the builders mistakes. And be prepared to spend extra out of pocket to upgrade the home or fix things they won’t fix because they’re not compassionate humans, and they work for a corporation that doesn’t allow them to admit fault anywhere. Process - 0 of 5 stars Home - 4 of 5 stars after we fixed all the issues and upgraded the builder grade install options Yard - 1 of 5 stars. Tree is nice and the irrigation is great to be connected to Yardbird, but the landscaping will have to be all redone. Our entire backyard is mud anytime it rains. ... More

Lennar is TERRIBLE. They would say anything just to get your foot in the door and the contract signed. Then they delay and delay. They even take away promised features just to get the unit “completed” quickly. They promised the Flo water shut off, then didn’t install it because “they ran out”. On the day of closing, I pointed out that my roof is missing ALL circulation vents, and they responded “oh we must have ran out” but I forced them to install it. Warranty team doesn’t want to fix anything, and are not nice. Overall experience was terrible. No communication, and terrible build quality. During our walkthrough, Christine the fat agent kept trying to deter me from pointing out faults. She kept blaming issues and missing features on “HOA wont allow us to do this and that” but other homes had those features she stated were not allowed. A bunch of misleading greedy lazy employees. I would never go with a Lennar home again. If I can go back in time, I would have picked a different builder. Thanks for nothing, Lennar! ... More

Exceptional experience . Very helpful during the process

Maintance person is not helpfull they say every thing is warranty , construction manager Bill is zero helpfull, they gave my home with lot of patches in walkway they say everything is warranty and my attic door is also not working properly they say no warranty we brought a new brand home but its like second hand home. Please ask some one to call i can explain and show all the issues

I just moved in to this brand new construction and I found out how bad the finishing and the materials quality are poor: all doors and baseboards are chipped, the guest bathroom tub is broken, toilette lid is broken in the master, appliances have dents, garage walls and ceilings not painted, cracks in the garage ceiling and concrete, cracks on the patio concrete, etc I submitted a SR to have things fixed before I move in to the house and they insisted in doing an online inspection even though I informed I have no internet connected in the house and the 5G signal was bad. All Service Requests have been close as they have been fixed and never have done anything yet. Very bad experience ! ... More

Agreed to buy home at $30k at 3.99%. The morning of closing they changed rate to 4.79%. Have made 7 warranty claims in 3 months. No windows in back of home that open. Cracks in the ceiling. The underwriting process was awful.

The experience of purchasing my home was quick and easy.

Quality of workmanship is very poor the painting the meal worked

As a first time home buyer, you expect certain things but I know not everything can go as planned. Communication at the start of my process was great between the loan officer and home consultant. As the weeks go by, I start to send out documents and I’m getting emails to send the same documents I sent weeks ago… or even just a couple days ago… are they not checking what I am sending. I was also given a very high interest rate even though initially I was told it was going to be a lot lower… the fix?? If you can get a lower rate elsewhere we will match it! Why not just offer the lower rate… Long story short to that, Lennar Mortgage matched the lower rate of the other bank. Now comes the last couple of months and lack of communication to myself and between Lennar staff. I was told closing would be a certain date but that got pushed multiple times until I finally closed 3 months from when I was originally told. I also had a scheduled walk-thru and was double booked that day so that got pushed a week. On my final walk-thru, the day of closing nothing was completed and blue tape was still up from when I taped. Miraculously, I still closed that day because I had it pushed a couple of hours. With all of this, no one was in communication with each other, loan officer didn’t know closing was pushed, home consultant didn’t know walk thru wasn’t done, and so on. In terms of build quality, it could be a lot better. I did have my own 3rd party inspection who mentioned the bones of the home was great but marked the little stuff that Lennar actually fixed. But to this day (a month and a half into living in the home) I am magic eraser-ing the small splatter of paint I see on the floor corners or floor edge. Would I recommend Lennar? if you’re going for price sure. But if you want quality in terms of home and the whole process I’d look elsewhere. ... More

This is my second home I bought from Lennar and it is the worst experience I ever had. First, The seller is empty promise, example - Promise to close on Oct, Nov and finally close in Dec. We agreed not escrow property tax in monthly payment. last minute still want to escrow and penalty 1% of I want to take out the escrow. I bought 8 houses in my life so far, I never heard such thing that you have to escrow property tax, they said company policy, if it is than let us know before we purchased and put the deposited. I am not happy with the house detail finish, however I got to moved out of my renting place, because I told my LL that I move out on that day. otherwise I would not want the house. I will not recommend friend and family to bought from Lennar, At least from this sell person name (Joshua) and read the fine print. ... More

The home purchase experience with Lennar was quite effortless and stress-free. It was evident to us that you have competent professionals working hard at every angle to make sure things go smoothly. From pre-qualification, to closing and then afterward, it was actually...pleasant. Definitely, the builder to get our repeat business.

Our experience in buying our new home went south!! Starting with financing department, I thought putting 20% down would allow us to get a conventional loan, with, well it should, but our financial representative didn’t say anything about our loan, we were about to close and he comes up with leaving tax’s and insurance in the payment, which brought up our payment!!! We insisted that with 20% down we would pay our own taxes and insurance!!! Oh my goodness !!!!! I thought I said a bad word!!!! So I told him to rewrite our paperwork without insurance and taxes!!! What a difference!!!! This took about 2 days to rewrite, which we thought it would take about 1 hour especially using a computer!!! And plugging in different numbers for his clients. Finally done!!! His attitude changed with me, no longer friendly, done right not nice!!! He wouldn’t even call me by my name!!!! Unfortunate experience with Lennar Mortgage Second: Our brand new home was infested with RATS due to leaving the molding or foundation outside around the house had 5 holes that were never completed!!! The vent above the air conditioner never had a screen placed so rats had yet another entry into our brand new home!!! Behind the stove the dry wall was never finished!!!! We could see the pipes and gas line exposed so once again another entry for Rats to get in which they did!!! Crawling all over our stove!!! Leaving droppings all over our kitchen, under the sink!!!! How do you cook or eat in this house with infestation of Rats, We found our hallway entrance arch was crocked!!! The dishwasher baseboard was never placed, the base board and screws were left there on the floor as if they forgot to screw it in!!!! How did the McKinney department of buildings sign off to this house!!!’ We are still in the process of meeting with them I’m 70 years old and my husband 80, if those rats bite us we may never get to enjoy our home, we can’t move as quickly as we did 10! years ago, ... More

Sales are very good. But 【Lennar Mortgage 】is very unprofessional！You should go to Google Maps and read the reviews, people are not happy with 【lennar Mortgage】！My salesman, Mr. Kristian Chanin, is a young, very polite, energetic, patient, and very professional . We are very happy to have successfully bought our house with him ，I recommend him 100% 。 If you need to buy a new home in this neighborhood, it is best to talk to Mr. Kristian Chanin, you will get what you want, the process will be easy and stress-free, whatever problems you have he will be there to help you with all your problems ! The community is great too! ... More

Horrible quality. I regret everything. They told us SO MANY LIES. I feel like a lawsuit is in our near future.

House quality fell short. Building timeline was continually pushed back because of labor shortages. Over priced home with no input from consumer. Lennar took advantage of inventory shortage and watered down its brand for the sake of a dollar. I real shame.

we bought house in nov 21. we moved in and when raning for the first time we had a major leak. there are countless cosmetic issues including the paint surface not even a couple of very narrow trust bars a garage door that is not sealed and rodent precense inside the house. were also promised the inclusion of W/D which never happened.

The house was delayed 3+ months with no satisfactory explanation. We scheduled closing, all processes started and then Lennar moved closing without notifying me. I learned through my insurance agent who got an email to hold the insurance policy. We didn't have CO until the morning of closing. Final walk through never happened, I signed things online for the sake of closing on this house. The sales team, construction and warranty team were so disconnected, it's unreal. Quality and especially craftsmanship, horrible for Lennar brand name. A handyman would do better and take more pride in their work. I've bought 7 homes, this is my first and last with Lennar. ... More

I recently purchased a Lennar home at River place. The overall experience has been smooth. The sales executive, Tammy, has been responding timely. She has a wealth of information on hand, and guided us effectively during the whole process. I have had no issues while raising service request. The overall craftsmanship has been decent.