Lennar Reviews in Dallas, TX

Everything felt very disorganized, starting with the salesperson, who was unprofessional. I always had to be the one to reach out, and even then, calls often went unanswered, or I had to leave several messages before getting a response. Another issue is that I had already paid the deposit on the closing day, yet they forgot to transfer the money to the home insurance company. I only found out when I received a cancellation notice from the insurance, and I had to keep contacting them repeatedly to push them to resolve it. This is my first home, and the whole experience left me feeling somewhat disappointed. ... More

Promises were not kept. Loan process was great. Walk through not so great.

We loved the home and we consider ourselves pretty easy customers but working with Bryan the sales consultant was terrible, we were never able to get a hold of him after he got out earnest money. We liked the construction process not the people running it that is just trying to build homes and don’t care about the details

Lennar does not care about new home owners after the exact day of closure.

Everyone was wonderful except the mortgage side. No communication blamed me for all the problems asked repeatedly for items they already had rude to me my gpa my attorney horrible stressful experience with the mortgage company

The loan officer made the experience almost impossible to comprehend because of the demands and mismanagement along with the lack of communication skills.

Personnel very polite but not easy to get in touch with. Call backs sometimes are a day or 2 out from your request. Had to send same documents several times. Once all requirements were met, everything went smoothly.

Everything was great with our on site representatives. Got some great deals but the entire underwriting and closing process was a nightmare. The communication was absolutely awful.

The whole experience was not at easy as i though.

Simple home built as cookie cutter house. Will do for my purpose.

Buying process was quick and reasonable. Everyone before purchase was friendly and informative but it was a complete mess afterwards with no one to communicate with when issues arose.

I had a disappointing experience with this labor warranty. The quality of their work was subpar, with noticeable labor issues. When I requested and submitted a repair ticket, they refused to address the problems and gave excuses instead. I expected better service and responsibility for their workmanship

In buying my last new home, It was a roller coaster ride experience! I was not allowed to experience the joy of buying a new home! I started to quit the process several times but was begged by my son who lives here to continue the process. I moved from New Orleans and have bought six homes and this was my worst experience of them all! I am getting to like it now but I was angry when I moved here because of the experience I went through. With my credit and income it should not have been that way!

1st time buying from the builder. Was very confusing and people are not very helpful.

Overall, I’d say the experience was well but very overwhelming. A lot of back-and-forth, which is to be expected with a huge decision to purchase a home. With Lennar being a giant production builder it’s understandable that things don’t always go as planned, but their processes are streamline and issues end up getting worked out. So far we’re loving being in our new house and appreciate the opportunity to buy with Lennar. As of 2 months after closing our experiences are nowhere near what a lot of the negative experiences are that are posted online. We have a lot of good things to say, but there are also some drawbacks. Workmanship is subpar to say the least, there are obvious corners that have been cut, but nonetheless, they built homes fast for wide variety of people and families. I would have no issue at all recommending Lennar to anybody looking to purchase a home. ... More

Be ready to be on your computer 24-7 with no excuses, your life will stop because they need things as ASAP with no excuses, even if you are driving, at home with your family!!!!!! they make you feel you need them or I don't know what was the point of doing that!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I think there are some basic things that needed to be included in these homes that Lennar does not. I think glass shower doors and maybe ceiling fans should be the basics in homes in Texas. I also think the team that builds the homes could use a little more supervision I won’t get into that. Other than that the homes are nice which they build more in other spaces affordable homes because all cities in Dfw need affordable homes not just in the outskirts.

Loan officer was very inexperienced and could reply to questions. At last experienced loan officer explained things better. Also faced that questions were answered late than expected. Overall experience is good, but could be better .

So the home is nice for the most part, the yard is a good size. My only concerns were that the closing was a bit of a mess and it was hard to get a hold of certain people. Also. We have had an ant problem since the day we moved in and we’ve even paid to have someone come and spray but they keep coming in through the walls

Everything was great price, house exempt when it came to financing they guy that was helping me out never answer the phone only when he needed something, long process and for him to just say you are not approved. I try to call him back never respond back.

From the day we signed our loan docs to our roof leaking. It’s been a journey from day one. We can only hope that the worst is behind us.

processing job (getting IRS transcript, multiple job verification, same request many times. ) My son is a loan officer too, lennar price and title paid, made me go thru lennar. But, he was saying, paystub, and bank statement and IRS transcript is all automatically pulled, if client gives permission.

This is our second home, which was built by Lennar. We continue to have problems that have been outsourced for replacement or repair. The reports and updates we are getting reflect on Lennar as uncaring if we do not sign off on service tickets. Twice now a ticket has been closed without a completed repair. Where is the care in that?

Lennar Sales Team did no do good job in selling the property. Waitlist concept was not implemented and homes (phase-3) were sold on first come first base prior to the email notification of the phase availability etc. i have waited for an year and dreamt for my first home and end up with unsatisfied floor plan.

During our experience, we faced constant communication issues with our sales rep. There were times when we wouldn’t hear from him for weeks on end during the last few months leading up to closing. Our close date got pushed back multiple times which wasn’t an issue, the problem was that it was only communicated to us with little to no notice or until we reached out for an update multiple times. If there is one suggestion I can give to Lennar, it is to hire coordinators or customer success reps to facilitate updates and questions during the home buying process if the sales person is not going to take on that responsibility. ... More