Lennar Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Lennar.
Read all 824 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Dallas Area
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Customer Reviews
The model was not the same
- Manuel B.
- Verified HomeBuyer
- January 17, 2022
- Princeton, TX
When we got the house it was not the same model and the restrooms were different. The material that they use for the shower is a waterproof Sheetrock and they glue a piece of Sheetrock to put shampoo on it and it did not stay that long , it fell the second time we used the shower and that happened to both restrooms.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
The home was rushed and the builder was not checking the contractors work. It is a nice home for the value and some may have different experience than me - but...
- Anonymous
- Verified HomeBuyer
- November 30, 2021
- Forney, TX
Make certain everything is done right before you sign off with the quality assurance person. Once you sign that and then you close, you have warranty to deal with. Warranty has been horrible to deal with. They can only complete one item at a time. I wish my Home buying experience would have been better.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
It was sort of OK
- Rajendra S.
- Verified HomeBuyer
- June 18, 2025
- Princeton, TX
It's ok, and they could have given bigger incentives.
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Numerous issues with home
- Jason P.
- Verified HomeBuyer
- May 15, 2025
- Little Elm, TX
I would have liked my 1st homeobuying experience to have been a great experience. However, the whole experience up until this point has been void of joy. I was blessed to purchase a home in TX, however the process was very rushed, I was lied to on numerous occasions, I noted damages in the home prior to closing which I had to deal with afterwards, the process of getting things fixed (which were under warranty) has been difficult to manage, I noticed multiple things after which were not functioning correctly after closing on the home.
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 2
Workmanship is Poor, especially driveway/flatwork.
- LaKeisha Renee A.
- Verified HomeBuyer
- October 16, 2024
- Princeton, TX
My garage and driveway had poor workmanship.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 2
Could be better
- Anonymous
- Verified HomeBuyer
- September 01, 2024
- Dallas, TX
I've had to call a repair person out 3x. Where both toilets were not tightened. The dryer wasn't connected. Still haven't filled in the holes in the cement for the driveway.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Excited and sad
- Charles David N.
- Verified HomeBuyer
- June 12, 2024
- Crandall, TX
First off. Praise the Lord for this home. Tbh my ratings are probably low because of the TERRIBLE experience we had with the lady salesperson. Worst Communication Ever!!!. She closed the deal and was almost impossible to reach after that. We also went with another lender because of almost as bad finance communication. But… the pre sale walk thru guy was awesome! And. The warranty guy has been great so far!
Total Score 3
Quality 3
Trustworthiness 1
Value 3
Responsiveness 2
Best Loan Officer, Ok customer rep, Bad Sales Rep
- Anonymous
- Verified HomeBuyer
- August 13, 2022
- McKinney, TX
We had a very bad experience with our sales agent. No transparency. He was just trying to misfeed the information and push us through closing. We had to push the closing three time just because the home was not ready. Our sales agent thought it was ready for him to close all the three times. I had to fight to push the closing. All I was requesting was to give me a home that's complete by the time we close. It was very stressful to deal with our sales agent since the signing of the contract. He made our first home buying experience a nightmare. Our Lennar loan officer was really good. We ...
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Lennar - The home was cheaply built
- Mary Z.
- Verified HomeBuyer
- January 15, 2022
- Ennis, TX
The home was cheaply built
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Get everything in writing and double check everything
- Charles R.
- Verified HomeBuyer
- January 12, 2022
- Anna, TX
Lennar advertise that you get a smart home. Well the only smart technology I have is what I had to buy myself. House came with no door bell, no garage door opener, no peep hole in the door, very cheap appliances. You will also need to buy shower rods are have shower door installed at your expense. If you want the sprinkler system to be a smart device you will have to purchase the wireless device yourself as well. Even though they advertise there homes are smart homes that is not true. To me don't advertise something if it's not true
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Lennar - Quality and responses not as good as expected
- Nageh E.
- Verified HomeBuyer
- April 07, 2021
- Princeton, TX
Quality and responses not as good as expected
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Be cautious
- Alexander Clifford F.
- Verified HomeBuyer
- November 18, 2025
- Aubrey, TX
Communication through the whole home buying process was not great. I still have emails with questions that were never responded to. The homes are nice and lot sizes are decent. Main issue we had was finding out all the things that didn’t come with the house at the final walk through. During the initial walkthrough the house was still in the finishing stages of being built and we were told specifically that the only things not included in the new build were a washer and drier and blinds. Which we were understanding of. Then on the final walk through we found out the house wasn’t going to come ...
Total Score 3
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
2/5 star home
- Vu Tan N.
- Verified HomeBuyer
- June 21, 2025
- McKinney, TX
First off the buying process step by step was good. As far as the quality material of the homes wasn’t great. A lot of the items can be damaged and If carefully found during walk through it will not be covered under warranty after closing. Tree’s that was planted were not deep enough and was knocked down on a windy day also not covered warranty after closing as well. We had to dig the hole deeper and re planted ourselves. It feels like the home was built/installed in a rush.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Okay experience not the worst or the best
- Jaime L.
- Verified HomeBuyer
- April 24, 2024
- Dallas, TX
The building material is cheap, the appliance are cheap, the yards is nice and big size.
Total Score 3
Quality 1
Trustworthiness 3
Value 3
Responsiveness 1
Please don’t buy homes in Linden Hills
- Anonymous
- Verified HomeBuyer
- November 21, 2023
- Little Elm, TX
The quality of homes is really bad. You’ll have a hard time to get the issues fixed within the warranty period as well.
Total Score 3
Quality 1
Trustworthiness 3
Value 2
Responsiveness 2
Hard to get a hold of once home is purchased
- Sean Christopher M.
- Verified HomeBuyer
- July 25, 2023
- Royse City, TX
A lot of issues have arisen since home has been purchased. It has been a month & conveniently it seems harder to get issues resolved once house has been purchased.
Total Score 3
Quality 1
Trustworthiness 1
Value 5
Responsiveness 1
I wouldn’t buy another Lennar home.
- Anonymous
- Verified HomeBuyer
- December 06, 2022
- Princeton, TX
Since we closed we had major plumbing issues and our dishwasher broke the other day. We have lived here for 1 month. I don’t t trust Lennar workmanship at all after hearing neighbors issues and online reviews on Lennar homes. I have anxiety living in a Lennar home due to poor warranty time frames and craftsmanship on the home. The price was ok I don’t think this home was worth $265,000 but we had to move so we took it. I do love the elementary school and amenities. It’s a beautiful neighborhood I’m just very confused on how small the streets are. It’s made for one vehicle at a time if ...
Total Score 3
Quality 1
Trustworthiness 1
Value 3
Responsiveness 3
Lennar - I moved in for almost 2 months and still waiting to finish up
- Phillip M.
- Verified HomeBuyer
- February 08, 2022
- Crandall, TX
I moved in for almost 2 months and still waiting to finish up some work. Don't know if they will do it.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Lack of communication forrepairs
- Monna K.
- Verified HomeBuyer
- January 12, 2022
- Forney, TX
I passed on the first request to do a survey. I am tired of waiting for the drain to be put in. I am the one hounding your person because she does not get back in a timely manner. I NEED TERRI TO GET THE JOB DONE. ITS BEEN MONTHS. I AM TIRED OF EXCUSES.
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 1
Disappointed
- Carla E.
- Verified HomeBuyer
- September 03, 2025
- Forney, TX
The home buying process was some what easy. But the home was poorly put together. The caulking throughout the home was poorly done. The weather stripping around the doors is spotty. I've had problems with the breaker box, dishwasher, and outlets, and no utility closet. Jusr 3 bedrooms, 2 barhs. I have no doorbell, no shower door, and no towel bars. The worst part is that my neighborhood is accepting Section 8. Which is something I heard that Lennar approves of. I never would have purchased a home through Lennar if I had this information upfront. Lessons have been learned. Do your ...
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
Many workmanship problems.
- Joseph N.
- Verified HomeBuyer
- August 17, 2022
- McKinney, TX
Problems with drains, electrical, trim, water. All of these could have been fixed prior to moving in.
Lennar responded:
Hi Joseph, thank you for your feedback. We are sorry to hear about your experience. Please send a message to us at corporatecustomercare@lennar.com with the details of your concerns, so we can review and follow up on you. – Lennar Customer Care
Total Score 3
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
Lennar - Honestly don’t know where to begin.
- Joshua B.
- Verified HomeBuyer
- January 25, 2022
- Heartland, TX
Honestly don’t know where to begin.. quick answer is that Lennar fits the exact definition of Quantity over quality. Don’t have the effort to repeat myself again on all the issues. Not to say there was not positive experiences during the process, however the negative over shadowed it. The most frustrating part is they were issues that could have been very easily corrected.
Total Score 3
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Lennar - Everything we were promised didn’t happen
- Sarah M.
- Verified HomeBuyer
- January 19, 2022
- Ennis, TX
Everything we were promised didn’t happen
Total Score 3
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Lennar - Walk thru was fast and not complete.
- Anonymous
- Verified HomeBuyer
- December 30, 2021
- Crandall, TX
Walk thru was fast and not complete. Many exceptions to close. I was given the wrong key when I closed. People were working on my home after I CLOSED without permission from me. My garage just got fixed 3 plus months later. The light switch to my laundry room is behind the door. With all that being said, I know nothing is perfect. I recommend a very thorough walk thru.
Total Score 3
Quality 3
Trustworthiness 2
Value 1
Responsiveness 1
Great sales experience horrible repairs
- Angel G.
- Verified HomeBuyer
- June 14, 2022
- Forney, TX
This home was not built for me. I ended up buying this house but shared the issues with the home. The simplest issues where fixed partially. They caulked and painted the split door frame. When they painted they closed the doors so when I opened them the paint came off the doors. The cleaning crew was horrible. There are paint specs all over the quartz. The bathrooms and shelves are covered with paint and saw dust. The joint compound for the drywall on my ceiling has bubbled up. These are the things they need to fix and haven’t. Construction manager office is in front of me and when he sees ...
Total Score 3
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
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