Lennar Reviews in Dallas, TX

Lennar responded:
Good morning Naga. We appreciate you bringing this to our attention. We’re truly sorry to hear you feel you had unfair treatment, particularly during the loan process. That’s far from the standard we aim to uphold, and we regret that we fell short of your expectations. Moving forward we hope to earn back your trust. If there are any outstanding warrantable items, we encourage you to submit a warranty service request through your Lennar account. This will help ensure your concerns are properly documented and followed up on by the appropriate team.
Sincerely, Lennar Corporate Customer Care ... More

Lennar responded:
Thank you for bringing this to our attention through your review. We're sorry your experience didn’t meet the standard we strive for. If there are concerns you'd like us to follow up on, please email us at CorporateCustomerCare@Lennar.com.referencing this review and including any additional details will help us understand where you're coming from and how we can assist.
Sincerely,
Lennar Corporate Customer Care

Lennar responded:
Good afternoon Parveen and thank you for sharing your feedback. We are sorry to hear that your home did not meet your expectations.
Moving forward, if you have any questions or warranty requests, please do not hesitate to contact your Local Customer Care Team by submitting a warranty/ service request using your Lennar Account. Submitting the warranty/service request through your Lennar Account will allow you to track the status of your request and communicate directly with your Customer Care Representative handling the case.
Sincerely,
Lennar Corporate Customer Care ... More

Lennar responded:
Good afternoon Santina, we are sorry to hear we did not meet your first-time buyer expectations. We hope that as a Homeowner, we can earn back your trust and provide a better experience in the future. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care

Lennar responded:
We sincerely apologize for the negative experience you seem to have had with us. We value your feedback and want to learn more about what went wrong. If you'd be willing to share more details about your experience, we'd be happy to investigate and address the concerns directly. You can reach us at LennarNews@Lennar.com Sincerely, Lennar Corporate Customer Care

Lennar responded:
Hi Shannon. We thank you for your feedback and review. -Lennar Customer Care

Lennar responded:
Hi there, thank you for writing this review. we want to apologize for the frustrations that you have experienced in regards to your first home. You can be certain that we will be binging this up to our local division team to bring awareness to these issues. If you need anything else, please do not hesitate to reach out.

Lennar responded:
Hello and thank you for sharing your comments above. We are sorry for any issues you have experienced during your purchase and closing of your new home, as well as any missing or incomplete finishes. If there is anything you would like us to follow-up on with the local team, please reach out to us at corporatecustomercare@lennar.com with details. - Lennar Customer Care

Lennar responded:
Thank you for sharing your thoughts with us. We’re truly sorry to hear that your experience fell short of expectations. If there’s anything still unresolved, we’d really like the chance to help—please email us at CorporateCustomerCare@Lennar.com and reference this review so we can look into it. We do hope to regain your trust in the future.
Sincerely,
Lennar Corporate Customer Care

Lennar responded:
Thank you Jalynne for your feedback. We're sorry to hear that your experience didn’t meet your expectations. If there are outstanding concerns you'd like us to review, please reach out to us at CorporateCustomerCare@Lennar.com and include details from this review.
Sincerely,
Lennar Corporate Customer Care

Lennar responded:
Good morning Morgan and thank you for your honest review. We're disappointed to learn that your expectations weren’t met, as our goal is always to provide a positive and lasting experience. If you're still dealing with any issues that may fall under warranty, please reach out to us at CorporateCustomerCare@Lennar.com and reference this review. We'd appreciate the chance to make things right by connecting you with the appropriate support. Sincerely, Lennar Corporate Customer Care

Lennar responded:
Good afternoon Antonio, Thank you for sharing your feedback with us. I am sorry to hear we have not met your expectations. I will be sharing your feedback with upper management for their review. Your feedback is valuable to us and will help guide our efforts for future improvements. We hope to have the opportunity to provide you with a better experience moving forward.
Sincerely,
Lennar Corporate Customer Care

Lennar responded:
Good morning Bikram, and thank you for sharing your feedback. We are sorry to hear the community has not met your expectations and that the closing process was extremely rushed. We hope that moving forward, we can earn back your trust by offering an improved homeowner experience. In the meantime, for any general questions or warranty-related issues, please do not hesitate to contact your local customer care team by submitting a request online through your account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer Care ... More

Lennar responded:
Thank you for your review. We’re sorry to hear you feel you were given false info and we did not meet your quality expectations.

If you have any outstanding warranty items that need attention, please email us with the details at CorporateCustomerCare@Lennar.com and reference this review so we can assist with the follow-up.

For future warranty issues or questions, please continue to reach out to your local Customer Care team by submitting a warranty request through your Lennar Account. This helps ensure your request is properly documented and prioritized for faster resolution.

Sincerely,
Lennar Corporate Customer Care ... More

Lennar responded:
Good afternoon Varun, Thank you for your feedback on your recent Lennar home purchase. We sincerely apologize for the experience you've had. We take your feedback seriously and we would like to offer further assistance with outstanding warranty items. Please email a detailed list of the remaining issues to CorporateCustomerCare@Lennar.com referencing this review. This will allow us to follow up with the appropriate team who can work diligently to get everything addressed.

Sincerely,

Lennar Corporate Customer Care

Lennar responded:
Good afternoon William, thank you for your recent feedback. We are sorry to hear you feel your home buying experience was a rip-off. We hope that we can earn back your trust and provide a better experience as a homeowner. If there are any outstanding items to be resolved, please send us an email referencing this review with the details to LennarNews@Lennar.com so that we can help you follow up with the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care ... More

Lennar responded:
Thank you Karen, for sharing your feedback. We are deeply sorry to hear about your disappointing experience with your home-buying process. Your comments are very concerning, and we take them seriously.
If you would like to share details of your experience, please send us an email to LennarNews@lennar.com referencing this review so we can share it with the appropriate team. We want to ensure that such situations do not happen in the future.
We value your feedback and are committed to improving our services. Sincerely, Lennar Corporate Customer Care ... More

Lennar responded:
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration you have faced regarding the materials used in your home and the condition of your driveway. If you have any general requests for information or warrantable issues, please submit a service/warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care

Lennar responded:
We are sorry to hear that you did not have a good Homebuying experience with your Loan process. We hope that moving forward we can offer you a better experience as a Homeowner. For future warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.
Sincerely, Lennar Corporate Customer Care

Lennar responded:
Thank you for taking the time to share your feedback with us. I apologize for any inconvenience you may have experienced. I have shared your concerns with upper management to review and assist.

Sincerely,
Lennar Corporate Customer Care