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Lennar

Lennar Reviews in Dallas, TX

What Dallas Homeowners Have to Say About Lennar.

Read all 781 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.6 out of 5 stars in Dallas Area

781 Reviews in Dallas Area

Star Rating Breakdown

5 ★ 324

4 ★ 124

3 ★ 112

2 ★ 97

1 ★ 124

Ratings by Category

Overall 3.6

Quality 3.5

Trustworthiness 3.5

Value 3.8

Responsiveness 3.5

Lennar in Dallas Area

View Homes

Customer Reviews

Lennar - There were too many negative experiences.

  • Demitres C.
  • Verified HomeBuyer
  • November 30, 2021
  • Crandall, TX

There were too many negative experiences.

Lennar responded:
Hi Demitres, thank you for this review. We are sorry to hear about the number of negative experiences you have had with your new home. If there is anything we can do to help, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

You Get What You Pay For

  • Brandon K.
  • Verified HomeBuyer
  • November 30, 2021
  • Little Elm, TX

Our closing was delayed 3 months. Fair, I understand building materials and labor have dried up. The day after we move in, our master bathroom’s toilet flooded due to contractors having put waste in the plumbing. The flooding ruined our entire first floor and a lot of personal property. It took 4 emails and 2 voicemails before we finally got in contact with the customer care manager and got the issue resolved On top of all of that, even after our final walk through, there were paint stains all over the floor, nicks in the walls, drawers that don’t stay closed, garage door didn’t work, mud ...

Lennar responded:
Hi Brandon, thank you for sharing this detailed review. We want to start by apologizing for the poor craftsmanship and numerous issues you had to face following a delayed closing. If you have anything requiring additional attention, please contact us at corporatecustomercare@lennar.com, so we can assist. - Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 2

Value 3

Responsiveness 1

There was very little communication!

  • Janice P.
  • Verified HomeBuyer
  • October 19, 2021
  • Forney, TX

They do not communicate with the buyer. Don't return calls. Very difficult to work with. I actually never talked to the builder.

Lennar responded:
Hi Janice, thank you for this review. We are sincerely sorry for any frustrations you have experienced with lack of communication. If there is anything we can do to help, please reach out at corporatecustomercare@lennar.com and we will follow-up. - Lennar Customer Care

Total Score 1

Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

Terrible

  • Nicky K.
  • Verified HomeBuyer
  • September 22, 2021
  • Princeton, TX

Not to buy from you ever

Lennar responded:
Hi Nicky, thank you for sharing a review. We apologize for not meeting your expectations. If there is anything we can do to help, please do not hesitate to reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Lennar - Nothing .

  • Ahmad R.
  • Verified HomeBuyer
  • August 24, 2021
  • Fate, TX

Nothing . - I hated my self for buying such low workmanship and poor quality home. Both are below standard. It’s not what I expected form a reputable builder such Lennar. If I have other choices I would have walked out In a heartbeat. I could go on and on how bad it is, but every time I thing about how stupid I was for buying such low quality home I get depressed.

Lennar responded:
Hi Ahmad, thank you for the review. We are very disappointed to hear about the poor experience and disappointment you have with your new home. If you have any issues requiring attention, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 3

Responsiveness 2

Lennar - I gave my review.

  • John Henry R.
  • Verified HomeBuyer
  • April 08, 2021
  • Crandall, TX

I gave my review. The Truth is the Truth. This home purchase has been a train crash from the start.

Lennar responded:
Hi John, thank you for your review. We are sorry to hear about the issues you have experienced throughout the entire process of purchasing your new home. Please reach out to us at corporatecustomercare@lennar.com with any outstanding items requiring attention, so we can follow-up. - Lennar Customer Care

Total Score 1

Quality 0

Trustworthiness 0

Value 0

Responsiveness 0