Lennar Reviews in Dallas, TX
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What Dallas Homeowners Have to Say About Lennar.
Read all 867 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Dallas Area
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Customer Reviews
Norman Rivers and Yesha
- Chad A.
- Verified HomeBuyer
- April 08, 2021
- Celina, TX
Norman and Yesha are the relationship that ties us to the company of Lennar.
Total Score 5
Quality 0
Trustworthiness 0
Responsiveness 0
Lennar - I gave my review.
- John R.
- Verified HomeBuyer
- April 08, 2021
- Crandall, TX
I gave my review. The Truth is the Truth. This home purchase has been a train crash from the start.
Lennar responded:
Hi John, thank you for your review. We are sorry to hear about the issues you have experienced throughout the entire process of purchasing your new home. Please reach out to us at corporatecustomercare@lennar.com with any outstanding items requiring attention, so we can follow-up. - Lennar Customer Care
Total Score 1
Quality 0
Trustworthiness 0
Responsiveness 0
House is great, no refridgerator
- Anonymous
- Verified HomeBuyer
- April 07, 2021
- Crandall, TX
So, I paid almost $200K for this house. It had a stove, Microwave and Dishwasher. No refrigerator. I had to turn around and buy one. Also, a few times that I have called in with issues, I got no return call, and my case was closed without comment.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Lennar - This was our first time buying a house and out experience with
- Alejandro V.
- Verified HomeBuyer
- April 07, 2021
- Princeton, TX
This was our first time buying a house and out experience with Lennar was excellent
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Quality and responses not as good as expected
- Nageh E.
- Verified HomeBuyer
- April 07, 2021
- Princeton, TX
Quality and responses not as good as expected
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 2
Lennar - Nice home, nice people, very pleasant experience
- Yanli F.
- Verified HomeBuyer
- April 07, 2021
- Little Elm, TX
Nice home, nice people, very pleasant experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Professionalism and responsiveness of everyone I encountered.
- Andrew W.
- Verified HomeBuyer
- April 07, 2021
- Crandall, TX
Very trustworthy and honest company. They set a high standard and live by that standard. Made me feel at ease knowing I was getting a quality investment that I call home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - My wife and I have not closed on our new house yet.
- Christian S.
- Verified HomeBuyer
- April 07, 2021
- Garland, TX
My wife and I have not closed on our new house yet. There have been multiple delays with our closing
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
Easy and fast
- Saba H.
- Verified HomeBuyer
- April 07, 2021
- Aubrey, TX
I am a very busy mom and didn’t care to spend a lot of time to choose every detail of the house, lennar made it easy.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Lennar - Good home for the price & love the 3 car garage
- Ronnie R.
- Verified HomeBuyer
- April 07, 2021
- Princeton, TX
Good home for the price & love the 3 car garage
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - Customer service was outstanding!
- Nicole F.
- Verified HomeBuyer
- April 05, 2021
- Princeton, TX
Customer service was outstanding!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Very professional encounter, overall a pleasant experience
- Carolina C.
- Verified HomeBuyer
- April 03, 2021
- Crandall, TX
Very professional encounter, overall a pleasant experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
They were really good at getting my approval but, lots of maintenance issues.
- Anonymous
- Verified HomeBuyer
- April 01, 2021
- Crandall, TX
Within the first week my whole front yard was dug out and clogged up toilets due to pipes broken by construction workers. The same issue for all my neighbors. It took 5 months for them to completely pay their sellers fees. Once you close they wash their hands of you.
Total Score 5
Quality 2
Trustworthiness 2
Responsiveness 5
Lennar - We found our dream home and Paul Gage helped us a lot.
- Girma A.
- Verified HomeBuyer
- March 31, 2021
- Princeton, TX
We found our dream home and Paul Gage helped us a lot. I recommend Lennar for those looking a new house,And Thank you for a good job.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very helpful staff from start to end.
- Mark M.
- Verified HomeBuyer
- March 31, 2021
- Aubrey, TX
So far Lennar has been great with the communication process. Their employees have all been very professional, helpful and a pleasure to work with.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - I had a great experience with Lennar.
- Luis R.
- Verified HomeBuyer
- March 31, 2021
- Forney, TX
I had a great experience with Lennar. This was out first time buying a home and Mark was a really big help. He was on call 24/7 answering any and every question we had in regards to the home buying process with Lennar. Overall, we had the best time working with Mark and Lennar.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
True to their product. Great orientation of the house even though it is online orientation..
- Thelma M.
- Verified HomeBuyer
- March 31, 2021
- Crandall, TX
Lennar is a credible Home builder. Home prices are affortable and it caters according to your needs.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Buying experience
- Yolanda T.
- Verified HomeBuyer
- March 31, 2021
- Forney, TX
Leenar has an amazing home purchasing experience. The communication was the best thing I remember, and all questions was answered the first day. My home was ready as promised on my closing date with no problems no questions no adjustments and that was very important to me ..love Leenar
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Helpful Lennar Staff
- Angela M.
- Verified HomeBuyer
- March 31, 2021
- Forney, TX
The process was so easy and straightforward. Thankful for everyone that was a part of the team and made it happen!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great house
- Floyd J.
- Verified HomeBuyer
- March 31, 2021
- Royse City, TX
We love our new home! Great floor plan with lots of storage.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Lennar Sales staff was great!
- Luis D.
- Verified HomeBuyer
- March 31, 2021
- Princeton, TX
Lennar Sales staff was great!!! After the winter storm, the Lennar Sale staff called to check on us.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Lennar - being very timely and constantly communicating on the progress.
- John N.
- Verified HomeBuyer
- March 31, 2021
- Little Elm, TX
being very timely and constantly communicating on the progress.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Actual builder, Brad, is great!
- Jayden W.
- Verified HomeBuyer
- March 31, 2021
- Forney, TX
Actual builder, Brad, is great! Super responsive and gets things done correctly himself. Salesman, Tommy, is a completely different story. He rarely if ever responded to questions or issues addressed.
Lennar responded:
Thank you, Jayden. We apology for the communication and resolution issues you have outlined. If there is anything we can do to assist, please send us a message at corporatecustomercare@lennar.com with any additional details you can provide and we will follow-up. - Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 2
Responsiveness 2
All of the staff were great
- Bryan E.
- Verified HomeBuyer
- December 01, 2020
- Princeton, TX
Great quality, great product, and superior service.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Customer service gets a 10/10, workmanship and quality gets a -2/10
- Fernando G.
- Verified HomeBuyer
- November 17, 2020
- Prosper, TX
The service during and after the purchase was top notch, but the quality of work was not worth thr price. Things have been falling apart left and right, and while the response and warranty work has been quick, im 3 months into my purchase, and over a dozen claims. These aren't little things either, light fixtures falling out of the ceiling, closet shelves falling off the wall, major structure issues, but this house had a premium price tag under the guise of "luxury". On the outside the home looks luxurious, but living in the home is now a guessing game of what will break next.
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 4
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