Lennar Reviews in Dallas, TX
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Dallas Homeowners Have to Say About Lennar.
Read all 867 verified reviews from homeowners that built a new home with Lennar in the Dallas area. Dallas homeowners have rated Lennar an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Dallas Area
View Homes
Customer Reviews
Many issues and poor service
- Anonymous
- Verified HomeBuyer
- September 30, 2025
- Celina, TX
After moving in(Rise at Legacy hills,Celina), I quickly noticed several issues caused by poor-quality materials and workmanship. Lennar even planted a dead plant, which they refused to cover under warranty. I reported it within a week, but they still placed the responsibility on me as the homeowner. In the bathroom, the caulking was not done properly, leading to water leakage from the faucet within the first week, yet they insisted this was a homeowner maintenance issue. The blinds that were offered as an incentive turned out to be extremely cheap and do not function properly. The lock has ...
Lennar responded:
Thank you for sharing your feedback. We’re very sorry to hear about the challenges you’ve experienced with your home, including the issues with materials, workmanship, and landscaping. If there are any items that you feel need to be escalated, please email CorporateCustomerCare@Lennar.com so we can review and assist. We hope that, moving forward, your home provides comfort and enjoyment and that your experience improves. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 2
Great team for buying a house
- Louis J.
- Verified HomeBuyer
- September 28, 2025
- Crandall, TX
Lennar builds a good house, worth the money, and is easy to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Start to finish a great experience
- Daniel L.
- Verified HomeBuyer
- September 25, 2025
- Princeton, TX
From the sales office team to the mortgage and loan team, was a great experience. Helped me every step of the way. The completed house was great, I did not find one item at the walk through. I wish I could buy 10 more homes from Lennar.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bridgewater
- Muhammad F.
- Verified HomeBuyer
- September 24, 2025
- Princeton, TX
Have everything ready- the approval process was not easy. I had to submit the same document multiple times for no appear reason.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Smooth, Professional, and Efficient- A Great Experience with Lennar
- Ray D.
- Verified HomeBuyer
- September 24, 2025
- Greenville, TX
Buying a home can be stressful, but Lennar made the entire process feel seamless. From start to finish, their team was incredibly professional and responsive. What impressed me most was how quickly they handled the closing—everything moved at lightning speed without sacrificing attention to detail. The virtual closing option was a game-changer. It saved time, reduced hassle, and showed how efficient and forward-thinking Lennar is. I appreciated how organized and clear the process was, even from a distance. If you’re looking for a builder who values your time and delivers with ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Nh
- Florencio B.
- Verified HomeBuyer
- September 23, 2025
- Fort Worth, TX
All the Lennar they are a team work they are professionals ,they explain every step and always are available for help in any questions to guide you in every process. Thank you Lennar Team
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Your attention to responses has been very impressive. Ava was really good at what she did.,
- Richard K.
- Verified HomeBuyer
- September 17, 2025
- Crandall, TX
Great job start to finish!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
we had a good experience with Lennar
- Renu G.
- Verified HomeBuyer
- September 17, 2025
- Crandall, TX
Loan application and processing was very smooth and easy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Mi whole experience
- Cristhian G.
- Verified HomeBuyer
- September 17, 2025
- Princeton, TX
We loved the home and we consider ourselves pretty easy customers but working with Bryan the sales consultant was terrible, we were never able to get a hold of him after he got out earnest money. We liked the construction process not the people running it that is just trying to build homes and don’t care about the details
Total Score 3
Quality 5
Trustworthiness 3
Responsiveness 2
You get what you pay for, and 250k doesn't go as far as it used to
- Zachary G.
- Verified HomeBuyer
- September 12, 2025
- Princeton, TX
I paid 250k for a 1600 sq ft 4 bedroom house with the tiniest backyard I've ever seen. I'm a first time home buyer and after the first 2 months here I can now confidentially list numerous things that were done shoddily. 1. EVERY door frame in the house is just the tiniest but bigger than it should be. I've needed to put door strike plate expanders on every door that I actually want to keep closed since they left about 1 millimeter of contact between the latch bolt and the strike plate. Shaking the door aggressively could open it up without even turning the handles. 2. The back door ...
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Standard spec home experience
- Shane T.
- Verified HomeBuyer
- September 10, 2025
- Crandall, TX
Overall quality of the home is acceptable. However, the landscaping crew did absolutely nothing to grade the yard evenly before laying grass. Yard is filled with dips, ditches and high spots or concrete chunks. Multiple ankle and knee twists/sprains have already occurred in 3 weeks. Lennar partnered with an HoA that partnered with and internet provider that forces the Internet provider upon the entire 4000 home subdivision. Sales person was good. Mortgage representative was fantastic. Warranty review specialist was fine. Construction manager was good.
Total Score 5
Quality 3
Trustworthiness 3
Responsiveness 4
Awesome home. Awesome after sale experience
- Phyllis A.
- Verified HomeBuyer
- September 09, 2025
- Providence Village, TX
Norman was my salesperson. He reached out to me, keeping his promise to call me when it was time for me to make an offer.At the point of signing, I suddenly developed cold feet. However, he encouraged me to proceed. Today, I am very happy in my beautiful brand new Lennar home. Thank uou Norman.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Disappointed
- Carla E.
- Verified HomeBuyer
- September 03, 2025
- Forney, TX
The home buying process was some what easy. But the home was poorly put together. The caulking throughout the home was poorly done. The weather stripping around the doors is spotty. I've had problems with the breaker box, dishwasher, and outlets, and no utility closet. Jusr 3 bedrooms, 2 barhs. I have no doorbell, no shower door, and no towel bars. The worst part is that my neighborhood is accepting Section 8. Which is something I heard that Lennar approves of. I never would have purchased a home through Lennar if I had this information upfront. Lessons have been learned. Do your ...
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 2
Ernie
- Cynthia M.
- Verified HomeBuyer
- September 02, 2025
- Crandall, TX
Ernie was amazing through the process and so patient and understanding with me and not understanding everything. I would recommend Ernie to anyone as their loan officer.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Bad experience
- Rekha P.
- Verified HomeBuyer
- August 25, 2025
- Princeton, TX
The different entities of lennar do not know their roles and do not talk to each other resulting in painful experience
Lennar responded:
Good afternoon Rekha, I am sorry this has been a frustrating experience for you, and I want to thank you for sharing your feedback with us. If there are outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 2
Great community and great buying experience
- Sailaja M.
- Verified HomeBuyer
- August 20, 2025
- McKinney, TX
Great community and great buying experience
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Have bought from LENNAR previously. This was a let down.
- Anonymous
- Verified HomeBuyer
- August 20, 2025
- Mesquite, TX
Initiated purchase online. Sales rep never made effort to meet with us as buyers. Was very hands off and never around when we were available and responses were delayed. Agent had to press for assistance. We liked the style of house and area so we moved forward with the purchase despite his absence in the process. Was not told we would have two HOA's. While the total HOA cost was disclosed, abiding by two associations is not ideal especially as they are seperate assessments. LENNAR, we were told, is the only builder with this as they build off the main site. Wasn't told this. Couldn't get ...
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
Good
- Barbara A.
- Verified HomeBuyer
- August 14, 2025
- Princeton, TX
Lennar is good there were a few things I was promised that didn’t happen which is frustrating
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Not happy
- Stephen S.
- Verified HomeBuyer
- August 13, 2025
- Crandall, TX
Whole home buying experience was not good still waiting on supervisor to call me back.
Lennar responded:
We're sorry to hear that your home buying experience did not meet your expectations.
If you feel the need to escalate the issue, please email the details of your concern to CorporateCustomerCare@Lennar.com so we can follow up with the appropriate team.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 4
Trustworthiness 1
Responsiveness 1
You get what you pay for!
- David S.
- Verified HomeBuyer
- August 13, 2025
- Crandall, TX
Our new home experience has not been overwhelming. Average quality of construction, no attention to details, contractors don’t care about your experience. Building around us is messy, dirty, and they make no honest attempt to change and clean up. Amenities are started, but almost no push to complete. Days go by with no real manpower to make progress.HOA does not respond or return phone calls.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Disclose issue.
- Anonymous
- Verified HomeBuyer
- August 10, 2025
- Princeton, TX
Generally everything went well before we moved in. Well, there were issues along the way, but Lennar responded appropriately to them. Lennar told us the internet will be available by Fision provider the day of closing. We were happy about that. We thought if Fision does not work for us, we can change it to At&t right? No, WRONG. Now we have problem with Fision. Called HOA office. HOA office told us we can change it but still we have to pay for Fision too because Lennar has contract with them. What? That is the biggest betray from Lennar. How they can do this to people. This is ...
Total Score 4
Quality 4
Trustworthiness 2
Responsiveness 3
Not good
- Jeremy H.
- Verified HomeBuyer
- August 06, 2025
- Justin, TX
Had a problem with AC unit and the reaction time was not quick. Lived here for a few months always finding issues. You make a ticket to get it fixed and they only fix it if your home. So that means you have to take off work. So I been fixing it myself.
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 2
Ann was amazing through the Sales process and there was great support from finance team to close the loan on time.
- Hema K.
- Verified HomeBuyer
- August 05, 2025
- Providence Village, TX
The online buying experience was super smooth, and I would prefer this process over in-person manual overhead.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My loan officers Ahmed & Brookx, Plus my Loan consultant Shetalia
- DANETTE D.
- Verified HomeBuyer
- July 24, 2025
- Crandall, TX
I can go on and on about the Great experience i had ( even during the frustrating moments) with the Lennar Staff during my New build Home process. But, Ahmed, Shetalia, and Brookx stayed right with me until the end. They were consistent, accurate and genuinely concerned to be sure i was satisfied. In the end because of their persistent to provide Quality customer service I am very Blessed and Happy with my New Build home!! Thanks Lennar!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Best ever!
- Brad W.
- Verified HomeBuyer
- July 24, 2025
- McKinney, TX
Quality home great price friendly sales man
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.