Lennar Reviews in Fort Worth, TX

Never received call backs when requested, i always had to do a follow ups in order to move forward. basically i did the Job of a Real state agent with 0 commissions.

Not all staff are qualified for customer service, or dealing with problems. Since they did not solve the problem at the moment. They take a long time to respond

There’s only so many repairs you can make with a cheaply made home…

Everyone but Norman and the Construction MGR were Great! Je is a Liar

The finance officer was incredibly non responsive to our situation. I will not ever consider buying another Lennar built house!

Before we moved in it was very attentive to my needs, which should have been done before I had to pick them out. Not little scratches on walls but Sprinkler lines broke and spraying water in the air, doors jammed shut and was hard to open. Air handler doors off... No lights in a closet. As of 2 months later still nothing is fixed. I had to have a sprinkler guy come stop the water being wasted running down the street. Im pretty sure I will not be buying another Lennar home .

So there’s a reason all the inspectors have a running joke about Lennar homes- because the blue tape walkthroughs are a joke. An entire cabinet in my kitchen is currently cracked completely in half. They installed it that way! The paint on my walls chips off if a fly lands on it. The workers are loud, messy, and lazy. There’s no standards on who they will hire as long as they do it fast, Lennar doesn’t care. My lawn is full of sunflowers from workers spitting seeds everywhere and construction trash is constantly in my yard. The “landscaping” is awful- the 3 bushes they planted are completely dead. Crunchy and dead upon arrival. The grout is unsealed & stains easily. The shower both pools up water and leaks! Yippee! My dishwasher was installed crooked so it leaks if I use it. I’m pretty sure there’s no insulation in the walls, as I removed a towel hook from the wall, the drywall crumbled and presented a huge hole where no insulation was present. It’s just… not even a cheap home by any means and you sure as heck have no quality control whatsoever. Just sucks this is the biggest purchase of my life so far and it’s worse than a manufactured home. ... More

Sahil - Sales consultant is who you want when you buy a house. Eagle Mtg is not who you want to use when you buy a house. It was the worst experience that I have ever experienced buying a home.

The floor plan is beautiful but the workmanship is lacking. It is like Lennar dropped every door before putting them in and they rushed on touch ups, using the wrong paint in many cases. They lack attention to detail. They also outsource their work and there doesn’t seem to be much oversight or quality control.

Once the contract to purchase was signed it was all downhill from there. My contact onsite never kept the commitments he made to reach out. He and the loan rep at Lennar Mortgage didn't communicate with each other. The loan rep never reached out unless I pestered him. The time and location for the doc signing was arbitrarily set and had to be rearranged at the last minute. After move it there has been many issues - range has gas smell, grading of the landscape causing ponding, doorbell doesn't work, the sprinklers are not set up correctly, and more - none of which has been addressed. The post office didn't even have a record of the property! It has been a mess and that mess is not over yet. ... More

I feel that once the deal close all assist close too! I need help setting up my smart home! Cabinets not complete! I had issues with two cabinet and one was fixed and Alex will not confirm the two cabinet that also had a split in it they try to paint over but it need new cabinet

Home quality is in par but the overall process was just a nightmare. There is a lack of coordination between departments and as a seller i had to constantly follow up on the process. Mortgage was also a pain to deal with. Every person needed hand holding to get me to close. It maybe because we were one of the first few movers in the community but i hope they fix the process.

Don't buy a Lennar home. I have built or owned 4 different brand new houses. This experience has been the absolute worst. If I could do it all over I would not have bought Lennar.

I regret buying this home. Every single day, I regret it. There are so many hidden poor craftsman issues that I find. From ceiling light covers randomly falling, to ethernet ports being installed the wrong way, to THE worst floors I have ever had the displeasure of having. There really is no end to how poor quality of the home this is. Its a shame, because the floorplan is fantastic. But the corner cutting to save every penny, or in some cases just poor craftsmanship is where the regret comes in. Need customer service BEFORE you buy? LENNAR has you covered. But AFTER??? You're own your own. You will never catch me signing on another LENNAR home again. ... More

I bought this home, thinking that it was a quality built home. However, after my walk-through and their repairs were done, they left paint speckles all throughout my floor in my home. When I called to let them know about these paint speckles all over the floor of my brand new home. I was told it was my problem now. 2) Wind storm came through less than a month after I bought my home. I was told they would not cover it because there was an excess of 70 mph wind gusts. However, after the insurance inspection and an inspection by a professional roofing company, I was told that the roof was improperly installed. There were overdriven nails, under driven nails, shingles that were placed upside down, shingles that are not straight aligned(they go down and up) and shingles where the plastic was not removed so they will not adhere properly. I have yet to hear anything back from Lennar. and being that it is the season of rain and hail and wind. I am now risking further damage to my brand new home. Lennar does not seem to care about this since they’ve already sold me the home. Getting them to honor their poor workmanship seems impossible. This experience has been horrible and I will never buy Lennar again. In fact, I encourage anyone else to steer clear from buying Lennar. In my experience, they do not back their workmanship on their brand new homes. ... More

We moved into our new Lennar home about a month ago. For the price we paid, I would expect the quality of the home build to be great but I have been sorely mistaken. The paint job is terrible. Some base boards were primed but not painted. It seems like there was only one coat of paint applied to the whole house and actually needs to have 2. There were scratches on faucets and cabinets. Glue on the tile. Multiple chipped tiles through out the house. Paint on the tile. Light switches hung crooked. The house was not cleaned well prior to us moving in. I have submitted for warranty and they have been great at addressing most of my concerns however the paint job is a huge issue because the whole house really needs to be repainted by the builder. I’m so disappointed and frustrated. To get the additional coat of paint on the baseboards, I have come to the conclusion that I will have to be the one to repaint them myself. I shouldn’t have to fix something that the builder should have done the right way in the first place. This home appears to have been built on a shoe string budget with corners cut anyway possible to save money for a big price tag. So disappointed!! Lennar needs to step up their came and pay more attention to the craftsmanship of the home. ... More

The materials used are dirt cheap

Very poor service after sale. Do not recommend this builder. You will not be a priority after you close. Warranty repairs have poor workmanship and take longer to fix than it takes to build the house.

Ultimately, I'm happy with my new house, everything was built properly, and professionally, and if there was a defect, it was fixed. My Experience was annoying during the process of signing the paperwork. Whenever they needed me to sign something, it was while i was at work helping out a customer, and because I did not sign or read their emails immediately, I was sent a second notice that read, "as of this time, on this day, at this hour we sent this document to you and you have still not responded." how rude and they continued this behavior after I've told them multiple times that I'm not available. The communication among themselves was not great, because I had to repeat myself over, and over again that I may be waiting to receive the documents, or information they are asking for. That didn't stop them, they continued to pester me to give them the documents or to sign their documents. Ultimately, everything worked out, but they are extremely pushy for you to sign their documents. They need to relax, and calm down, I still managed to have everything ready before the deadline, but not because they rushed me. I did not need to be rushed though, so for that I give them a 1 since I cannot give them a 0. But the house is fine, I'm happy as my first house, so credit needs to be given where credit is due. Jordan was a great Sales person though, he Helped me find the house, and was very kind to explain so many details about owning a house and the process to buy one. I'd like to give a great Shout out to him. Thank you Jordan for all your help! ... More

Lennar is not a bad company for homes. But I would recommend you to finance with another company.

The process started off well, till the started asking unnecessary and irrelevant demands. Getting my refund needed an act of congress

HORRIBLE Experience. Had to submit multiple times. Poor Communication with closing agents.

The homebuying experience was poor. Sales staff were dodgy about answering questions and not very transparent about the homebuying process. It was a sellers market and this was an apportunity for builders to show what kind of seller they were going to be and they showed it. They quoted us a close date of March (i think to entice me to buy the house), We actually closed at the end of June after delay after delay. I understand it was a pandemic but this was ridiculous. After so many delays and i was frustrated with them, they actually said 'if you don't want those house we can just go to the next buyer.' The post ownership experience has been fine. They have been attentive and prompt to defects and any build issues that have come up. ... More

Maddie did not communicate throughout the home buying experience. I am an out of state buyer and having somebody in that position was critical to the success of my buying and closing. I requested multiple times to notify me when the sod would be installed, she didn't, and then Lennar would not honor the warranty. I will be posting truthfully negative public comments. Lennar will have one more opportunity to reimburse me for the sod or I will post the comments and then take them to small claims. I will win.

Do not purchase a Lennar. The loan/underwriting process was very intense. Also, make sure you know what you are NOT getting before you move into your home. They focus on what it includes, but don't tell you what you are not getting. For example: Refrigerator, back door blinds, bathroom shower racks, shower curtain rods, DOOR BELL, washer and dryer (may sure to check the connections) guest bedroom closet lights. I wouldn't do this again.....