Lennar Reviews in Fort Worth, TX
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What Fort Worth Homeowners Have to Say About Lennar.
Read all 224 verified reviews from homeowners that built a new home with Lennar in the Fort Worth area. Fort Worth homeowners have rated Lennar an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Fort Worth Area
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Customer Reviews
Very poor work Manship
- Ian M.
- Verified HomeBuyer
- June 11, 2025
- Arlington, TX
This is my second Lennar house, our experience with our 1st house in CO was outstanding, 2nd in TX is not good, very poor work Manship, QC extremely poor, baseboard is, in some places 1/4" off floor, just filled with a massive amount of caulk looks terrible, millwork is all dented, door frames cut way to short & filled in where frame meets door with a massive amount of caulk, door hinges painted white, paint already coming off
Lennar responded:
Thank you for sharing your feedback—we’re sorry to hear that you’ve experienced issues related to workmanship. We understand how important quality is in your home, and we regret that this aspect did not meet your expectations. If there are any outstanding warrantable items, we encourage you to submit a warranty service request through your Lennar account. This ensures the issue is properly documented and allows our team to respond promptly and thoroughly.
Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 2
Value 4
Responsiveness 3
Darryl
- Darryl Eugene C.
- Verified HomeBuyer
- June 19, 2024
- Fort Worth, TX
I'm very sad with everything Lennar has to offer.
Lennar responded:
Good morning Darryl,
Thank you for sharing your feedback. We are sorry to hear you have not had a good experience so far. We trust that going forward, your experience will be significantly improved. If you have any general requests for information or warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 5
Responsiveness 1
Northpointe division
- Anonymous
- Verified HomeBuyer
- August 15, 2023
- Fort Worth, TX
We had a terrible buying experience. The lack of communication was our main issue. Katelyn was passive aggressive and would speak to me as if I were a child because I would ask the wrong people questions. It was our first time purchasing a home and we had such a terrible experience after signing contract until we closed. Immediately after we closed we had sewage backing into our tubs/sinks, since it was an emergency it was promptly repaired. Our other issues have now taken 3 weeks to even get a response from their team. We do not have any pool access despite calling multiple times a week to ...
Lennar responded:
Good afternoon and thank you for sharing your experience. We apologize for the failed communication we had with you. I understand that this is not the experience you expected. If there are still outstanding issues, please send us an email at LennarCares@Lennar.com with details of your concerns so that we can follow up with you. --Lennar Customer Care.
Total Score 1
Quality 3
Trustworthiness 1
Value 4
Responsiveness 3
Lack of empathy and concern.
- Anonymous
- Verified HomeBuyer
- August 26, 2021
- Haslet, TX
Don’t trust what the sales ppl
Lennar responded:
Hi, thank you for the review. We want to apologize for any issues you faced with the purchase of your new home. If there is anything we can do to help, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 5
Trustworthiness 1
Value 2
Responsiveness 2
Poor Workmanship
- David D.
- Verified HomeBuyer
- June 29, 2021
- Haslet, TX
Poor workmanship and cheap materials. Lack of attention to detail and a lot of corner cutting. We do not recommend using the in-house mortgage company, Lennar Mortgage / Eagle Mortgage. And pay attention during your walk through. Take your time. We have paint splattered on the floors, paint is missing in corners of ceilings, on windowsills, etc. and the paint is so cheap it literally flakes off the ceiling and walls. Nail pops are everywhere, cupboard doors don’t close properly, electrical outlets are not secured. Light fixtures are not properly secured. Doors are sticking. Be prepared fir an ...
Lennar responded:
Hi David, thank you for taking time to share your experience with us. We are disappointed to hear about the extensive issues you listed with your new home, especially the numerous items related directly to attention to detail in the construction. If there are outstanding issues we can help with, please send us a message at corporatecustomercare@lennar.com, so we can follow-up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 3
Value 4
Responsiveness 3
Not a good thing about the process. Just high price but low quality on deliverable
- Yawo Jean Pierre K.
- Verified HomeBuyer
- January 09, 2025
- Haslet, TX
Very low quality on material plus warranty people not helpful on coming to repair problem.
Lennar responded:
Good morning Yawo, Thank you for sharing your feedback with us. We’re sorry to hear the quality of the material fell short of your expectations. If you have any outstanding warranty issues that need to be resolved, please don’t hesitate to email us at CorporateCustomerCare@Lennar.com, referencing this review and providing details of your concern so we can assist with follow-up. For future warranty issues, we suggest you reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Bad overall
- William Jay H.
- Verified HomeBuyer
- November 22, 2024
- Rhome, TX
Everything I see is nothing but a rip off. Want your money, after that no follow up on customer to see how things are. Never heard from salesperson to see if I was happy and how everything is going. Never will I buy from Lennar again.
Lennar responded:
Good afternoon William, thank you for your recent feedback. We are sorry to hear you feel your home buying experience was a rip-off. We hope that we can earn back your trust and provide a better experience as a homeowner. If there are any outstanding items to be resolved, please send us an email referencing this review with the details to LennarNews@Lennar.com so that we can help you follow up with the appropriate team. Moving forward, If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Very disappointed
- Anonymous
- Verified HomeBuyer
- October 23, 2024
- Fort Worth, TX
I am very unsatisfied with the whole experience. Worst ever decision I made to purchase thru Lennar.
Lennar responded:
Thank you for sharing your feedback. We sincerely apologize for the negative home purchase experience, and are sorry that it did not meet your expectations. Moving forward, for general questions or warrantable issues, please do not hesitate to reach out to your local Customer Care Team by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Would NOT recommend Lennar
- Julie P.
- Verified HomeBuyer
- September 01, 2024
- Rhome, TX
From the start of our home-buying experience to the end, we have had issue after issue - from trying to work with Lennar mortgage to the sales office, we have had to continually push *upper management* for a response. Although our home was move-in ready when we started the process, our closing date was delayed three times without so much as an apology - there has been absolutely no transparency through the process. Lennar emailed us early on saying to ensure we reply quickly to emails or requests, however, Lennar is excruciatingly slow in getting anything done. If you’re willing to be ...
Lennar responded:
Good morning Julie. Thank you for taking the time to share your feedback on your recent Homebuying experience. We apologize for the communication issues you experienced. We are committed to providing you with the best possible Homeowner experience and are here to assist you with any questions or concerns you may have. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution. Additionally, we are excited to announce that you can now use the Lennar app to submit warranty requests as well! The app provides a convenient and user-friendly way to manage your home warranty needs right from your ...
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Bad experience with overall lennar team
- Anonymous
- Verified HomeBuyer
- June 19, 2024
- Fort Worth, TX
Lennar salesman doesn’t respond after the earnest money was given. They didn’t clean at all after the home orientation. When i was there after the closing, everything was as it is when we left after orientation. Little things like pull string on the conduit was not there for utility cable to go to the security box, front and back trees were not properly dug into the ground. Some of the ring security sensors were missing. Paints on the floor and windows are not properly cleaned. They said it gonna be construction clean but not at all.Overall bad experience.
Lennar responded:
Good afternoon and thank you for sharing your experience with us. We apologize for the frustration that this could have caused. We hope that moving forward, we can offer you a good homeowner's experience. If there are any general questions or warrantable issues, please do not hesitate to contact us by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution. Sincerely, Lennar Corporate Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 1
Unhappy Home Owner
- Gary Norman K.
- Verified HomeBuyer
- June 06, 2024
- Rhome, TX
I canot begain to state how regrettful i am in buying this Lennar home. The workmanship is the worst ive ever seen in my 69 years. Nothing is plumb nor levell. The exterior concrete looks DRUNK. Not one construction joint is streight or level. The exterior siding has dips and vallys between the wall studs. After extremely heavy rains locally the exterior siding has decided to show is poor instilation. I cannot begain to comment on how sorry i am today for buying this Lennar home. My neighbors have had roof leaks like you would not believe. This house is just pure junk. Sales and service seems ...
Lennar responded:
Thank you for taking the time to share your feedback with us. I apologize for any inconvenience you may have experienced. I have shared your concerns with upper management to review and assist.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Terrible value
- Anonymous
- Verified HomeBuyer
- February 01, 2024
- Rhome, TX
Lennar tricks you by telling you that certain things are included, items are installed to code, floor plans, etc. Then you find problems with everything. Lennar - Actual experience Window coverings (shades) included - not on all windows. Electrical installed to code - so far lights and outlets were found that did not meet code Painting will be complete right after walkthrough - it’s been 2 months and still is not complete Standard windows - that don’t open (imagine your smoke detector going off every time you cook) We will leave the spare tile for you - did not leave spare ...
Lennar responded:
Hi there, thank you for writing this review. we want to apologize for the frustrations that you have experienced in regards to your first home. You can be certain that we will be binging this up to our local division team to bring awareness to these issues. If you need anything else, please do not hesitate to reach out.
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
Beware!
- Anonymous
- Verified HomeBuyer
- August 23, 2023
- Fort Worth, TX
This is my second Lennar new construction home, and it's been a completely different experience compared to the first one. My first Lennar experience was great! This time around has been a different story. From the sales person, Daniel, who was completely rude and unprofessional, to the issues I'm going through now, I'd highly recommend getting an inspection before closing. I did a walk through, but it went by so fast, that I wasn't able to see all the issues. I had a service call back on 7/15 of a laundry list of items, and if it wasn't for me continously following up, they never would have ...
Lennar responded:
Hello and thank you for your review, we appreciate your feedback. We want to apologize for the frustrations you have experienced and outlined above. If there is anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Awful sales experience and process as a whole.
- Caitlyn Elizabeth E.
- Verified HomeBuyer
- July 18, 2023
- Fort Worth, TX
Sales, and builders were not responsive to huge issues. Over 1 month in the home and still waiting for drastic needs.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Terrible experience
- Donald Glen G.
- Verified HomeBuyer
- June 29, 2023
- Fort Worth, TX
A constant battle from start to finish with things broken after the fact. Terrible customer service. Lies from the entire team. Rude sales men. With the experience I had I would never recommend a lenar home to my friends or family. My first home buying experience was ruined by y’all’s team with the exception of two people. Terrible & very shameful
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
My name is Luis, and I’m sorry to say that my experience has not been the best.
- Luis Francisco D.
- Verified HomeBuyer
- December 22, 2022
- Fort Worth, TX
My name is Luis, I can say that the salesperson who convince me to purchase the home was great. But the builder teams are awful, they don’t know respond to complaints in an appropriate way. In my case I’ve been complaining about my yard that has a fifthteen foot long and four inches deep water puddle (mud) for a month now. And I only been living the house for six week. I can’t even get no internet connection because the construction next door ripped out all the wiring. These are some situations I’ve been dealing with or trying to get fixed and all I receive it’s a roll over if I ...
Lennar responded:
Hi Luis, thank you for taking time to write a review of your experience. We appreciate the feedback you have shared and want to apologize for the issues you have experienced with your yard. If this issue still needs to be addressed, please send us a message at lennarcares@lennar.com with your contact information and our team will follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Poor workmanship
- ROBERT DEAN B.
- Verified HomeBuyer
- November 15, 2022
- Haslet, TX
Poor workmanship, warranty terrible
Lennar responded:
Hello Robert and thank you for your review, we are sorry to hear this. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
Very displeased with home and lender
- Elena Louise L.
- Verified HomeBuyer
- October 19, 2022
- Fort Worth, TX
Very displeased with process and home. Lending process was the worst I have ever been through, the home did not meet expectations. Mail box wasn’t ready to accept mail until 6 weeks after closing.
Lennar responded:
Hi Elena, thank you for your review. We are very sorry to hear about your experience with the Lending process and the home not meeting your expectations. If there are any items you would like us to follow up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Terrible experience.
- Joanna Maja W.
- Verified HomeBuyer
- August 02, 2022
- Fort Worth, TX
Terrible experience. Cheapest products. All the way to closing. Never buying a lennar home again.
Lennar responded:
Good afternoon Joanna,
Thank you for your review and feedback. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - I would recommend other builder.
- Betty S.
- Verified HomeBuyer
- July 19, 2022
- Euless, TX
I would recommend other builder. Experience was horrible. Supervisor checking finish product is horrible then they get mad when you complain or ask things done correctly. I have told my coworkers to find other builders those that are looking to buy. Horrible customer service. I would not recommend. Lennar to my worst enemy.
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
Lennar - They all put cheap material with in month moved in more than
- Madhav T.
- Verified HomeBuyer
- April 26, 2022
- Euless, TX
They all put cheap material with in month moved in more than 100 issue noted and not resolved and filed customer service gentle man not knowledge able with problems and does not have customer service skills, rushing closing the tickets with out solving problems. water leak from bathroom since 3/4 March to until 4/26 not fix, drainage issued on the right side of the house not fix same time. Finishing was not good still have lots of pain stain on hardwood floor.
Lennar responded:
Hi Madhav, thank you for this review. We want to apologize for the frustrating delays and follow up you have received regarding outstanding items in your new home. If you still have any items that need to be addressed, please send us a message at corporatecustomercare@lennar.com and our team will follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Bunch of crooks
- Jose Miguel G.
- Verified HomeBuyer
- January 12, 2022
- Haslet, TX
Stay away from lennar, costumer service disappears the second you sign the contract. Furthermore they will lie to you about the build quality and potential issues the house might have until you have signed. Do yourself a favor and find a different builder.
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
The one star says it all!
- Anonymous
- Verified HomeBuyer
- September 07, 2021
- Haslet, TX
The one star says it all!
Lennar responded:
Hi, thank you for your review. If there are any issues we can help address, please reach out at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Lennar - Have only lived in this brand new house for a few months and
- Anonymous
- Verified HomeBuyer
- June 22, 2021
- Haslet, TX
Have only lived in this brand new house for a few months and have to had several things fixed, half our outlets didn’t work, faucet won’t work correctly, sprinkler system was broken, and you can see several screws sticking out of the dry wall. Didn’t come with anything worth the cost, not even enough cabinet space for 2 people to store a very small/normal amount of kitchen appliances. Our sales lady Alyssa was also very rude and unresponsive throughout the entire buying process
Lennar responded:
Hi, thank you for your review. We are sorry to hear about the issues you have experienced with the sales process and overall satisfaction with the quality of your new home. Please reach out to us at corporatecustomercare@lennar.com, with any items we can assist. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 3
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