Skip main navigation
Lennar

Lennar Reviews in Houston, TX

What Houston Homeowners Have to Say About Lennar.

Read all 827 verified reviews from homeowners that built a new home with Lennar in the Houston area. Houston homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Houston Area

827 Reviews in Houston Area

Star Rating Breakdown

5 ★ 397

4 ★ 131

3 ★ 125

2 ★ 75

1 ★ 99

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.7

Value 3.9

Responsiveness 3.8

Lennar in Houston Area

View Homes

Customer Reviews

No warranty service!

  • Charles H.
  • Verified HomeBuyer
  • October 20, 2020
  • Katy, TX

Asked several times to the office manager, who is not responsible for any warranty service call and has never returned or suggested where to call for the warranty repairs!

Lennar responded:
Hi Ching, thank you for leaving a review. We are sorry to hear about the issues you have experienced with warranty items. Please reach out to us at corporatecustomercare@lennar.com with your contact information and any outstanding items and we will follow up. - Lennar Customer Care

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Your poor customer service

  • Maria P.
  • Verified HomeBuyer
  • April 08, 2021
  • Hockley, TX

Read my complaint with the BBB

Lennar responded:
Hi Maria, thank you for the review. We apologize for any issues you have experienced regarding customer care. We will continue following up on your open case, but if there are any additional details you wish to include please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1

Quality 0

Trustworthiness 0

Value 0

Responsiveness 0