Skip main navigation

Lennar Reviews in Houston, TX

What Houston Homeowners Have to Say About Lennar.

Read all 1030 verified reviews from homeowners that built a new home with Lennar in the Houston area. Houston homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.9 out of 5 stars in Houston Area

1030 Reviews in Houston Area

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.8

Lennar in Houston Area

View Homes

Customer Reviews

How quickly they respond to even little things that need attention

  • Cynthia S.
  • Verified HomeBuyer
  • June 24, 2021
  • Conroe, TX

The best part of the experience was moving in to my new home. the home has lots of amenities. things I didn’t even think of and I’ve been planning on a home for years I appreciate there attention to detail

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - If you are buying a home from Lennar, just know that there might

  • Edgar D.
  • Verified HomeBuyer
  • June 23, 2021
  • Tomball, TX

If you are buying a home from Lennar, just know that there might be better options and more expensive. I like the house, the only thing right now is that we’ve asked to come and repair a couple of issues and we haven’t gotten a response back… it’s been about two months since we put the request and nothing.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 1

Lennar - Danielle/Kelsey and Tony were great

  • Judy B.
  • Verified HomeBuyer
  • June 08, 2021
  • Humble, TX

Danielle/Kelsey and Tony were great

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

The customer service was very good. Almost all requests were addressed

  • Dhrushant P.
  • Verified HomeBuyer
  • June 03, 2021
  • Richmond, TX

It was a very smooth process that I had thought before the construction was started. The construction manager was willing to listen each and every request we had and had tried his best to complete them. The sales team was very helpful in getting lot booked and they also allowed to change our decision for a couple of times. In last the customer service team had done great job in accommodating requested rime for the inspection and allowed us extra time for the final walk.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar has succeeded

  • Juan T.
  • Verified HomeBuyer
  • June 01, 2021
  • Katy, TX

Lennar has succeeded at making my first home buying experience terrible in so many ways. Closed Jan 19th and still have floors popping up all over house. Got huge runaround by flooring company. Now I have to be displaced from my home for 3 days and pray things are actually done correctly this time.

Lennar responded:
Hi Juan, thank you for this review. We are sorry to hear about the issues with your floor and ongoing repairs. Please reach out to us at corporatecustomecare@lennar.com if there is anything additional we can do to assist. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Lennar - i’ve had way to many issues with Lennar.

  • Kelsey B.
  • Verified HomeBuyer
  • June 01, 2021
  • Richmond, TX

i’ve had way to many issues with Lennar. so many broken undone things in the home. customer service representative is not helpful, def wouldn’t recommend lennar.

Lennar responded:
Hi Kelsey, thank you for sharing your experience. We are sorry to hear about the issues you outlined with broken and incomplete items. If there are any items you would like us to follow-up on, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar - Happy to have found Lennar built home, very happy with decision.

  • John K.
  • Verified HomeBuyer
  • June 01, 2021
  • New Caney, TX

Happy to have found Lennar built home, very happy with decision.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great experience buying from Lennar

  • Courtney G.
  • Verified HomeBuyer
  • May 28, 2021
  • Conroe, TX

Great experience buying from Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality of the workmanship

  • Dolores D.
  • Verified HomeBuyer
  • May 25, 2021
  • Richmond, TX

We moved in on January 23,2021 and on the 24th we had a major flood in the main bathroom. The water when under the sink and out into the hallway and hallway closet and underneath the wall into the living room. We immediately notified Robin, she came out and looked at the damage and said she would replace everything that was water damaged. That was January 25, 2021. As of today May 25, 2021 nothing and I mean nothing has been done. The baseboards moved away from the wall and I am worried about mold in the walls. I would like to have this fixed ASAP..

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 1

Lennar - From beginning to end our experience with Lennar has been stellar.

  • Jullian M.
  • Verified HomeBuyer
  • May 25, 2021
  • Dickinson, TX

From beginning to end our experience with Lennar has been stellar. Our home is gorgeous and the Lennar team is quick to fix any issues we have.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very easy to deal with.

  • Jose M.
  • Verified HomeBuyer
  • May 24, 2021
  • New Caney, TX

I like Lennar because, they are a one stop shop.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything Included (and up front)

  • Daniel O.
  • Verified HomeBuyer
  • May 20, 2021
  • Conroe, TX

I’ve never purchased a new home before, so this was a new experience for me. Overall, everything went smoothly and we love the community that’s evolving. We are having issues with the installed yard drains (they’re not French drains) and incompatible grading, so familiarize yourself with the warranty and ticketing system. Overall, I would consider buying a Lennar home again.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Reputation

  • Hira K.
  • Verified HomeBuyer
  • May 18, 2021
  • Fulshear, TX

My advice to new home owners is to read the fine lines of the contract as well as have it independently evaluated. Home was contracted to be delivered in December and did not receive until January therefore delayed in homestead and could not qualify for homestead until 2022. Also had to have pods for furniture storage that cost additional storing expenses as well as labor expenses. Being a first time home owner from out of state found that lot of things were not done properly. Floors were of poor quality. Never have a vinyl floor installed as it is extremely difficult to clean and never ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Great Customer Service — Was Overpromised

  • Kylie S.
  • Verified HomeBuyer
  • May 18, 2021
  • Hockley, TX

I had never built a home before, but Lennar made the experience easy. My salesperson overpromised on what could be delivered. He told me I could extend my patio & add a flood light. It was written on the documents I initially signed, but one month before I closed I was told that was no longer possible. I was also told that landscaping would be put in to cover the ATT box & that never happened. Overall, had a great experience. I just wish they would have been upfront and honest about what they could (or couldnt) do ahead of time.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Lennar - Overall Lennar has been easy to work with from home purchase

  • Yolanda F.
  • Verified HomeBuyer
  • May 18, 2021
  • Richmond, TX

Overall Lennar has been easy to work with from home purchase to resolving most of the warranty issues.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Awesome experience, smooth process, great attention.

  • Oriana C.
  • Verified HomeBuyer
  • May 13, 2021
  • Porter, TX

Awesome experience, smooth process, great attention. 100% recommended!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Garrick was great and a big help resolving any issues.

  • Charles P.
  • Verified HomeBuyer
  • May 13, 2021
  • Richmond, TX

Garrick was great and a big help resolving any issues. Morris was very patient with us. Josie was the best. Matt came in at the end of the process another quality individual.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Lennar - It was great, update on progress and loan process

  • Hellen N.
  • Verified HomeBuyer
  • May 12, 2021
  • Richmond, TX

It was great, update on progress and loan process

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 3

Lennar takes advantage of buyers and has terrible build quality

  • Anil M.
  • Verified HomeBuyer
  • May 11, 2021
  • Richmond, TX

If at all possible DO NOT buy a house from Lennar. If at all possible they will take advantage of price increases on your contracted home to selectively cancel your contract and force you to re-contract on the same house at a higher price. They will do this the day before closing forcing your hand to fork over more money. The quality of the house is terrible. Our floor tiles buckle, the kitchen island is not level do food rolls off, the HVAC cannot maintain safe humidity levels, there are a number of mis-wired switches and missing GFCI and or AFCI breakers. Our master bath sink is cracked. ...

Lennar responded:
Hi Anil, thank you for taking time to write a review. We apologize for the frustrations you have expressed starting with any issues during the contract process. Additionally, we are sorry to hear about the items you outlined with flooring, mis-wired switches, cracked sink and cabinetry issues. If there are any outstanding issues you would like us to follow-up on, please reach out at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Construction Coordination

  • Dhrudat P.
  • Verified HomeBuyer
  • May 08, 2021
  • Richmond, TX

very cost effective in terms of getting all necessary upgrades in basic package, no need of any more upgrades.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Selection process and purchase was very positive.

  • Daniel G.
  • Verified HomeBuyer
  • May 08, 2021
  • Richmond, TX

Selection process and purchase was very positive. The construction period was not very good - 3 construction inspectors (one we never met); felt very haphazard and not customer-focused. Quality of workmanship is fair - small details like placing a sprinkler head at the exist point of a downspout, which is now covered up by a concrete splash pad; caulking in many places looks like it was done with the non-dominant hand of a non-professional. The post-construction warranty period experience has been positive. Our Customer Service Coordinator [no names, correct? :) ] has been very engaged with ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Lennar -

  • Ziad H.
  • Verified HomeBuyer
  • May 06, 2021
  • Richmond, TX

Amazing company to work with. Best experience ever.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Overall it was a great experience for us.

  • Laura O.
  • Verified HomeBuyer
  • May 06, 2021
  • Hockley, TX

Overall it was a great experience for us.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Very nice and affordable homes with everything included.

  • Frederick P.
  • Verified HomeBuyer
  • May 06, 2021
  • Rosenberg, TX

Very nice and affordable homes with everything included.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - The home buying experience with Lennar was stress free and went

  • Yvette S.
  • Verified HomeBuyer
  • May 04, 2021
  • Richmond, TX

The home buying experience with Lennar was stress free and went without a glitch. The loan officer was always available to answer needed questions.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5