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Lennar Reviews in Houston, TX

What Houston Homeowners Have to Say About Lennar.

Read all 1046 verified reviews from homeowners that built a new home with Lennar in the Houston area. Houston homeowners have rated Lennar an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.8 out of 5 stars in Houston Area

1046 Reviews in Houston Area

Ratings by Category

Overall 3.8

Quality 3.7

Trustworthiness 3.8

Responsiveness 3.8

Lennar in Houston Area

View Homes

Customer Reviews

Your poor customer service

  • Maria P.
  • Verified HomeBuyer
  • April 08, 2021
  • Hockley, TX

Read my complaint with the BBB

Lennar responded:
Hi Maria, thank you for the review. We apologize for any issues you have experienced regarding customer care. We will continue following up on your open case, but if there are any additional details you wish to include please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 1


Quality 0

Trustworthiness 0

Responsiveness 0

Promptness and professionalism

  • Tyshimiki G.
  • Verified HomeBuyer
  • April 08, 2021
  • Humble, TX

Mom bought a Lennar home and i didn’t expect to either. But it was worth it. I love my home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We had a great experience my wife and I as a first time buyer,

  • Georges B.
  • Verified HomeBuyer
  • April 07, 2021
  • Richmond, TX

We had a great experience my wife and I as a first time buyer, everything was explained clearly to us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - They walked me through the whole process, and ensured purchasing

  • Jose C.
  • Verified HomeBuyer
  • April 07, 2021
  • Baytown, TX

They walked me through the whole process, and ensured purchasing my home was easy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything was completely smooth...

  • Kelly D.
  • Verified HomeBuyer
  • April 07, 2021
  • Richmond, TX

Everyone at Lennar took care of me. From Sales to the Warranty people; everyone was prompt, responsive and took really good care of me throughout the entire process of getting settled into my new home. I'm so happy I went with Lennar. I knew I was going to be happy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Lennar is definitely the best value for your dollar!

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2021
  • Missouri City, TX

Lennar is definitely the best value for your dollar!

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 3

Lennar - We love our Lennar home

  • Kenneth S.
  • Verified HomeBuyer
  • April 07, 2021
  • Conroe, TX

We love our Lennar home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Communication

  • Michael R.
  • Verified HomeBuyer
  • April 07, 2021
  • League City, TX

Communication with builder and sales was open and very responsive throughout. Timely resolution of all issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Rachel was amazing

  • Kelvin L.
  • Verified HomeBuyer
  • April 07, 2021
  • Rosenberg, TX

Rachel was amazing at helping me with my loan. It’s always very hard trying to get ahold of Victoria. If your trying to buy a house at least help correctly

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent craftsmanship & Service

  • Barbra G.
  • Verified HomeBuyer
  • April 07, 2021
  • Katy, TX

Very satisfied with our first home purchase. Lennar’s team went above and beyond in helping my family and I. I highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - We had a great experience with Lennar.

  • Jason J.
  • Verified HomeBuyer
  • April 07, 2021
  • Katy, TX

We had a great experience with Lennar. All the people we worked with were very clear and responsive to our questions. Everything was smooth and the entire process was easy and on schedule. We are happy with our home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - The house itself is very well made with lots of technology.

  • Thien T.
  • Verified HomeBuyer
  • April 07, 2021
  • Richmond, TX

The house itself is very well made with lots of technology. The overall buying experience was not terrible, just stay away from getting loan with lennar.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Lennar - Really enjoyed the builder sales rep, construction site manager,

  • Erica S.
  • Verified HomeBuyer
  • April 02, 2021
  • Iowa Colony, TX

Really enjoyed the builder sales rep, construction site manager, and customer rep. All three have customer service personalities and are easy to communicate with. They also respond quickly.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

The lies

  • Sam H.
  • Verified HomeBuyer
  • April 01, 2021
  • Crosby, TX

I will not be recommending lennar to anyone. The experience of buying a new hour was ruined by Leeca and John B. I was appalled at the way they treated and talked to me throughout the whole process. It was bad. My realtor is not even taking clients to lennar anymore.

Lennar responded:
Hi Sam, thank you for sharing your experience with us. We would like to apologize for the service you received during the home buying process. If there is anything we can do to help, please do not hesitate to reach out at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 1

Our builder was great!

  • Martin C.
  • Verified HomeBuyer
  • March 31, 2021
  • Cypress, TX

Our salesman was nice but our builder David was excellent. He really made it a great experience and made us feel very confident that we were getting a quality home. He dealt with all of our concerns no matter how minor, very quickly. He was prompt, efficient, professional but most of all kind,, understanding, easy to talk to. He explained everything along the process and was excellent to work with.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

The speed with which the house was completed was very impressive.

  • Hyacinth O.
  • Verified HomeBuyer
  • March 31, 2021
  • Katy, TX

Upon signing the contract, the builder started issuing me with a weekly report. I truly appreciated it considering that I was out of town most of the time.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Our experience has been great!

  • Stephanie M.
  • Verified HomeBuyer
  • March 31, 2021
  • Rosenberg, TX

Our experience has been great! We love our lennar home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Awesome plan and a great experience.

  • Thomas M.
  • Verified HomeBuyer
  • March 31, 2021
  • League City, TX

Awesome plan and a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Love my new home, now I'm having issues with the taxes because

  • Carolyn D.
  • Verified HomeBuyer
  • March 31, 2021
  • Richmond, TX

Love my new home, now I'm having issues with the taxes because the developer has not split off my individual property and it is messing up my over 65 homestead exemption and taxes in my escrow, I need to know who to call about it. Other than that it's been a great experience experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - There was a lot of issue wrong inside the home that needed to

  • Shondray L.
  • Verified HomeBuyer
  • March 31, 2021
  • Humble, TX

There was a lot of issue wrong inside the home that needed to be fixed/repaired. The home seem to have been built rushed and the customer service is very low to resolve concerns brought to attention.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Great customer service. Always available to meet your needs

  • Jose P.
  • Verified HomeBuyer
  • March 31, 2021
  • Conroe, TX

Will recommended to anyone Great service from the first day you step in their sales office. Caring and always available to help you when in need

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - It was very good, everyone was great!

  • Christopher C.
  • Verified HomeBuyer
  • March 31, 2021
  • Tomball, TX

It was very good, everyone was great!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - It was a long process and wish I would have hired a private inspection.

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • Crosby, TX

It was a long process and wish I would have hired a private inspection.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

House not built to any kind of workmanship standard

  • Danny G.
  • Verified HomeBuyer
  • March 31, 2021
  • Conroe, TX

I am not very happy!!!!!!!!!

Lennar responded:
Thank you for your review, Danny. We are sorry to hear you are not happy with your new home. Please reach out at corporatecustomercare@lennar.com, with any additional details you wish to provide and we will follow up. - Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

I loved the design of the house

  • Hector C.
  • Verified HomeBuyer
  • March 31, 2021
  • Baytown, TX

Interested in selling but lennar buil quality is poor

Total Score 4


Quality 1

Trustworthiness 3

Responsiveness 1