Lennar Reviews in Houston, TX
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What Houston Homeowners Have to Say About Lennar.
Read all 1030 verified reviews from homeowners that built a new home with Lennar in the Houston area. Houston homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Houston Area
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Customer Reviews
Lennar - Our experience has been great!
- Stephanie M.
- Verified HomeBuyer
- March 31, 2021
- Rosenberg, TX
Our experience has been great! We love our lennar home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Awesome plan and a great experience.
- Thomas M.
- Verified HomeBuyer
- March 31, 2021
- League City, TX
Awesome plan and a great experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Love my new home, now I'm having issues with the taxes because
- Carolyn D.
- Verified HomeBuyer
- March 31, 2021
- Richmond, TX
Love my new home, now I'm having issues with the taxes because the developer has not split off my individual property and it is messing up my over 65 homestead exemption and taxes in my escrow, I need to know who to call about it. Other than that it's been a great experience experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - There was a lot of issue wrong inside the home that needed to
- Shondray L.
- Verified HomeBuyer
- March 31, 2021
- Humble, TX
There was a lot of issue wrong inside the home that needed to be fixed/repaired. The home seem to have been built rushed and the customer service is very low to resolve concerns brought to attention.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Great customer service. Always available to meet your needs
- Jose P.
- Verified HomeBuyer
- March 31, 2021
- Conroe, TX
Will recommended to anyone Great service from the first day you step in their sales office. Caring and always available to help you when in need
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - It was very good, everyone was great!
- Christopher C.
- Verified HomeBuyer
- March 31, 2021
- Tomball, TX
It was very good, everyone was great!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - It was a long process and wish I would have hired a private inspection.
- Anonymous
- Verified HomeBuyer
- March 31, 2021
- Crosby, TX
It was a long process and wish I would have hired a private inspection.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
House not built to any kind of workmanship standard
- Danny G.
- Verified HomeBuyer
- March 31, 2021
- Conroe, TX
I am not very happy!!!!!!!!!
Lennar responded:
Thank you for your review, Danny. We are sorry to hear you are not happy with your new home. Please reach out at corporatecustomercare@lennar.com, with any additional details you wish to provide and we will follow up. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
I loved the design of the house
- Hector C.
- Verified HomeBuyer
- March 31, 2021
- Baytown, TX
Interested in selling but lennar buil quality is poor
Total Score 4
Quality 1
Trustworthiness 3
Responsiveness 1
No warranty service!
- Charles H.
- Verified HomeBuyer
- October 20, 2020
- Katy, TX
Asked several times to the office manager, who is not responsible for any warranty service call and has never returned or suggested where to call for the warranty repairs!
Lennar responded:
Hi Ching, thank you for leaving a review. We are sorry to hear about the issues you have experienced with warranty items. Please reach out to us at corporatecustomercare@lennar.com with your contact information and any outstanding items and we will follow up. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar builder survey.
- GERALD L.
- Verified HomeBuyer
- October 07, 2020
- Conroe, TX
Good response to issues. However too many issues. Poor workmanship and materials. Shelves are separating from their supports. Wall materials are so poor they would not support hanging even small objects. Dishwasher controls difficult to use. Master bath tiles separating from the wall. Caulking cracking and separating. Overall very poor and was a poor choice when choosing a builder. Will never make that mistake again.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 5
Home buying experience
- Mansoor A.
- Verified HomeBuyer
- October 07, 2020
- Rosenberg, TX
My overall experience is very positive. I only wish the kitchen materials like countertop and cabinetry were better. Workmanship also needs improvement. Post sale Customer service has been excellent though and the builder is very responsive to our needs.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Probably won’t build with Lennar again
- Anonymous
- Verified HomeBuyer
- October 02, 2020
- Richmond, TX
We were pretty disappointed in the quality, were told things would happen that didn’t, and still have issues that haven’t been resolved that we requested 4 months ago...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Factual
- Micheal A.
- Verified HomeBuyer
- September 30, 2020
- Richmond, TX
Lennar Homes at Aliana is over priced and interest rate isn't as competitive and anticipated.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Nice layout
- Thu N.
- Verified HomeBuyer
- May 07, 2020
- Katy, TX
Lennar’s agent, lender, and go to person for any repairs has provided exceptional customer service. Happy client:)
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Satisfactory
- Anonymous
- Verified HomeBuyer
- May 06, 2020
- Humble, TX
I bought my house at the highest value and two months later I see other houses that look exactly like mine decrease by almost 20k. I understand it’s all about the market but that was drastic. The craftsmanship is ok but I notice the very small details that aren’t up to par. None of the air vent squares are straight and are slanted awkwardly. The sprinklers don’t work and I already called to put in an order and it was very bad customer service. The paint is chipped in some places. The layout is horrible. Yes it’s updated counters but the counters are so small it’s quite pointless. The driveway ...
Lennar responded:
Thank you for sharing your feedback. We are sorry for any difficulties you have experienced with getting work completed with your new home. Please email us at corporatecustomercare@lennar.com with any remaining items, so we can research and follow-up for you. – Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 1
Great
- Shyra D.
- Verified HomeBuyer
- May 06, 2020
- Missouri City, TX
Everything is great and they have the best deals. The only problem we had was with the doorbell not staying programmed.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Lennar - Clean up around and in homes
- James L.
- Verified HomeBuyer
- April 29, 2020
- Crosby, TX
Clean up around and in homes
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
House Anxiety
- Michael P.
- Verified HomeBuyer
- April 28, 2020
- Dickinson, TX
There has been a few issues with any new home built. One thing does bother me is a lot of the issues was electrical and even during construction there were issues with electrical installation. The Foreman and Sales staff were easy to work with.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - Excellent
- Steven W.
- Verified HomeBuyer
- April 21, 2020
- Spring, TX
Excellent
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awesome!
- Karla T.
- Verified HomeBuyer
- April 21, 2020
- Conroe, TX
Great people! Very helpful and easy to talk with. Wonderful first time experience for a new home buyer.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Satisfied
- Matthew M.
- Verified HomeBuyer
- April 19, 2020
- Cypress, TX
I would give Lennar a 4.2 Star rating for the most part. I believe most everything is pretty good as well as the incentives. My only issue is that after living in my home for 6 months, I noticed there were a few things off about my house. I think the attention to detail should have been better when building. Wish I would have seen some of these during my inspection so I could have them fix it.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Excellent service
- Giane L.
- Verified HomeBuyer
- April 17, 2020
- Rosenberg, TX
My issues are address immediately
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - I have purchased 4 homes and this was by far the best experience
- Charles C.
- Verified HomeBuyer
- April 17, 2020
- Katy, TX
I have purchased 4 homes and this was by far the best experience I've had during this process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Review-New Home
- Ronald F.
- Verified HomeBuyer
- April 14, 2020
- Spring, TX
No pool in the area. Promised remote to open gates to access pool down the road on Rayford Rd. Have not received
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
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