Lennar Reviews in Houston, TX
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What Houston Homeowners Have to Say About Lennar.
Read all 1030 verified reviews from homeowners that built a new home with Lennar in the Houston area. Houston homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Houston Area
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Customer Reviews
Lennar - All around great experience and service.
- Kelli G.
- Verified HomeBuyer
- March 17, 2020
- Spring, TX
All around great experience and service.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great new home purchase!
- Susan M.
- Verified HomeBuyer
- March 17, 2020
- Humble, TX
We choose Lennar because we were impressed with the quality and reasonable price of our new home. The design is outstanding , while the quality is clearly superior to that of new homes in many other developments that we have visited. The Lennar team has exhibited a real commitment to customer service going to great lengths to insure we were completely satisfied with our purchase. We love our new home and couldn’t be happier!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Outstanding
- Karl F.
- Verified HomeBuyer
- March 17, 2020
- Conroe, TX
You’ll love it!! They are awesome
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not happy with my experience
- Anonymous
- Verified HomeBuyer
- March 17, 2020
- Iowa Colony, TX
Not happy with my experience at all.
Lennar responded:
Thank you for your comment. Please email us at corporatecustomercare@lennar.com if you would like to provide any additional detail, so we can follow-up for you. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Lennar - Should have took my time when buying, checked all of my options.
- Aumaria C.
- Verified HomeBuyer
- March 17, 2020
- Humble, TX
Should have took my time when buying, checked all of my options.
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 2
average
- Thomas K.
- Verified HomeBuyer
- March 05, 2020
- New Caney, TX
I would recommend having a home inspector inspect the home prior to closing
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 4
Lennar - A beautiful home worth it of your money.
- Mary R.
- Verified HomeBuyer
- March 04, 2020
- Rosharon, TX
A beautiful home worth it of your money.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
There is still room to improve.
- Carmen S.
- Verified HomeBuyer
- March 04, 2020
- Katy, TX
We love the smart home and connectivity, and for the most part the materials used to build and finished the home. The kitchen appliance package should be of better quality, we had issues with the stove and dishwasher and had to fight with the manufacturer for service. Also, some of the trim work was not clean and sharp with globs of paint and unfinished spots, not clean and sharp as I was expecting Lennar to finish homes, also, we still have issues with water puddles in different areas, even though it has been repaired twice already. Is as if the person that should have checked the house ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
9502 Eastern Sky Lane
- Michael M.
- Verified HomeBuyer
- March 04, 2020
- Richmond, TX
Great house! We love it. The whole Lennar team was fantastic!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar Russo Groves
- Carlos L.
- Verified HomeBuyer
- March 04, 2020
- Humble, TX
Great layout and home. Customer Service and Construction Manager have been fantastic.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
New house
- Sue C.
- Verified HomeBuyer
- February 26, 2020
- Rosenberg, TX
Very modern house with all the bells and whistles!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - Initial purchase process was smoother, design and options selection
- Kinjal S.
- Verified HomeBuyer
- February 26, 2020
- Katy, TX
Initial purchase process was smoother, design and options selection were easy to go through with sales person, construction manager was less responsive during the build, many issues found at final inspection and during final move-in. How would you describe the quality and value of your new home? Construction was ok, found many issues after 3 months period. Builder promised many items and delivered accordingly. For example, Amazon products give away. Ring, echo dot etc. What would you most like potential home buyers to know about this builder? Always do proper research about builder and ...
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 4
Need some work
- Roy P.
- Verified HomeBuyer
- February 26, 2020
- Conroe, TX
The finish work is not that great and when you in your work order and they come out to fix their mistakes they make it worse and so you just end up giving up. Most of them do not speak English so you can't communicate with them.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Lack of professional pride.
- Sarah E.
- Verified HomeBuyer
- February 26, 2020
- Richmond, TX
My house is beautiful the issue is the small things like paint splatter all over the flooring, or how a baseboard is separated from the wall, making hole in a closet while making a repair and yet not fixing the hole. The issues I have involve the workers lack of professionalism and realizing this is someone's home that they have worked very hard for. The plumbing works, the roof doesn't leak, and all the wall are up it was just these little details that if they took an extra step would have made a difference. I still love my home.
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
Super
- Dolores L.
- Verified HomeBuyer
- February 26, 2020
- Richmond, TX
I'm a first time home owner Lennar did a great job from start to finish. I'm very satisfied home owner.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Happy customer
- Katrina H.
- Verified HomeBuyer
- February 26, 2020
- Richmond, TX
Listened to my concerns, fixed my problems and never gave me a hassle about anything. Quick, reliable and great customer service
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Lennar - Love the craftsmanship and the friendly peoplw
- Pierre L.
- Verified HomeBuyer
- February 26, 2020
- Tomball, TX
Love the craftsmanship and the friendly peoplw
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Fulton Station - Urban Villas
- John B.
- Verified HomeBuyer
- February 26, 2020
- Houston, TX
The quality of the home is very good and any issues are typically addressed quickly. There is an issue with the vinyl material used on the floors as it keeps chipping. I am currently negotiating with them to replace the floor with a higher quality material. I am confident there will be a positive outcome.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Great builders and good quality.
- Levie B.
- Verified HomeBuyer
- February 26, 2020
- Spring, TX
Great value and price.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Beautiful home
- Joshua B.
- Verified HomeBuyer
- November 28, 2019
- Crosby, TX
Our home has been great for the 6 months we’ve been in it so far. The material used is good quality and any issues we’ve had have been resolved quickly
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellence!!!
- Lionel V.
- Verified HomeBuyer
- November 28, 2019
- Richmond, TX
Lennar has the best builders, sales personnel, representatives, and excellent homes. They quoted a closing date and came through. We’re enjoying our home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Have problems that need to be taken care of
- William L.
- Verified HomeBuyer
- November 28, 2019
- Cypress, TX
Have problems that need to be taken care of Have a Kēvo that has never worked and now they say I have to pay $120 to have it set up and maybe it will work if not then they will replace it maybe
Lennar responded:
Hi William, thank you for sharing your comments about your experience. We apologize for the issues you described. If you would like us to follow-up on anything, please send details to corporatecustomercare@lennar.com and we will review. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 2
New home owner
- Freddie G.
- Verified HomeBuyer
- November 22, 2019
- Katy, TX
Since the process begun, Lennar has been very helpful to us. After the purchase warranty is always being there for us with any inquiry. I will do it again no questions asked.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Absolutely love our Lennar home
- DeJon D.
- Verified HomeBuyer
- November 21, 2019
- Humble, TX
We love everything about our new home. The experience while buying the home was amazing and we love everything about it since we have moved in including continued customer service from Lennar
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Wish I would’ve known.
- Anonymous
- Verified HomeBuyer
- November 21, 2019
- New Caney, TX
When we first bought our home in May of 2019, we were told we did not need flood insurance because the area wasn’t a flood zone area, fast forward to Sep 2019 with tropical storm imelda, we were under water! So many of our neighbors lost their homes, we had to be rescued because water was rising, my brand new 2019 vehicle got flooded 2 weeks after buying it, just such an emotional event to go through, and the saddest part is all my neighbors were told the same thing about flood insurance. The materials of the house weren’t all that, our plants died a week after we moved in, our grass too, the ...
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 2
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