Lennar Reviews in Houston, TX
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What Houston Homeowners Have to Say About Lennar.
Read all 1030 verified reviews from homeowners that built a new home with Lennar in the Houston area. Houston homeowners have rated Lennar an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar
has 3.9 out of 5 stars in Houston Area
1030 Reviews in Houston Area
Lennar in Houston Area
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Customer Reviews
Not Happy
- William H.
- Verified HomeBuyer
- July 03, 2019
- Spring, TX
I should not have to go through my Home Owners assn to get my curb repaired. It is cracking and should last more than a few months. It should be handled by Lennar through the HOA.
Lennar responded:
Hi William, thank you for letting us know about the repair of your curb. We are sorry that you are not happy with the process. Please send any outstanding items you have to us at corporatecustomercare@lennar.com for our review. – Lennar Customer Care
Total Score 3
Quality 5
Trustworthiness 1
Responsiveness 1
Poor Quality and Craftmanship
- Anonymous
- Verified HomeBuyer
- July 03, 2019
- Houston, TX
Throughout the construction the quality of the work perform by the different subcontractors and the cheap material selection was obvious. The price paid for the house is not reflected in the quality of the different components of the house (Kitchen, Doors, floors, etc.) Lennar has a very good marketing department and with the story of being an Alexa ready house gives the impression that the quality is top notch then you come to realize that it is not the case. I do not recommend buying a Lennar home, unfortunately it is too late for me.
Lennar responded:
Thank you for sharing your comments with us. We are sorry to hear about your experience with the quality of the home. Please send us any outstanding items or details about your concerns to corporatecustomercare@lennar.com for our review and follow-up. – Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 2
Perfect fit
- James A.
- Verified HomeBuyer
- July 02, 2019
- Richmond, TX
Great location and great people.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Happy with my purchase
- Anonymous
- Verified HomeBuyer
- June 28, 2019
- Spring, TX
Happy with my purchase
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not great or good!
- Anonymous
- Verified HomeBuyer
- June 18, 2019
- Katy, TX
Sales Person and Warranty Rep were good and professional. Overall it was a mediocre to poor experience. I think Lennar's extremely inflexible polices along with their "anything to gouge out a buck" corporate greed mentality make it hard to rate it a good or great experience.
Lennar responded:
Thank you for your feedback about your experience. If you would like us to review anything for you, please send an email to corporatecustomercare@lennar.com with your concerns. We will be happy to review and assist.
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 2
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