Lennar Reviews in San Antonio, TX

We put a contract on a house at the framing stage, and were local so we visited almost weekly. We did NOT have a qualified or present CM and that created a lot of hassles, especially because he was demoted right before we closed and our Customer Care Manager, Stephen, had to really perform miracles to get us to closing. We actually are very pleased and love our house in the end. Pros: Warranty Dept,, Stephen(!), massive kitchen storage (Thayer model), excellent layouts and nice finishings. Cons: Wonky, narrow door openings to bathrooms and closets, houses don't come with garage door openers or window screens or gutters, and lack of disclosure on huge property management companies buying up large swaths of lots surrounding you--my street is probably 80% rental homes which would have definitely affected my decision to buy in my particular community. ... More

The sales associate was very helpful and courteous thru the buying process and still is involved after the sale.

We made a deal with one Lennar agent, later on he left Lennar and somebody else took over. We didn’t receive the same attention but finally everything went OK. We’ve had previous experiences with Lennar which had been amazing. We understand that the pandemia and shortage of everything caused delays and many problems but this time less quality was evident and less things were included in our home. Regarding the Construction Manager, we can say she was the best, always ready to listen and so executive! Always taking action to fix every problem. Congratulations to her!

i liked the design and layout of the house also the higher ceilings it gives a roomy felling

I had a good experience buying except I wasn't given a key to my mailbox and have to run around trying to get one and post office is not helpful

If I saw something that did not look right to me or if I felt uncomfortable with something, they went out of their way to correct or assure me that it will be okay and it will not be a problem.

A detail checklist with timeline would help a lot and reduce stress with less suspense requirements. We spent time and Money in a hotel waiting for closing on the house.

The house was not cleaned like I was told it would be. So I still have marks on the floor from the glue for the flooring. And they didn't do a very good job of doing the grass in the backyard. I have more weeds than grass. Other than those few things I am happy with the house. I have only been in the house since June so I hope the rest of the year is good.

Offering a lot of necessary items and quality of construction.

I WOULD LIKE WANT MY TREE REPLACED PLEASE JAMES IS WORKING ON IT

The grass needs to be better and in place on solid ground prior to selling.

Paul was very helpful!

Some of the staff was very helpful. I was able to call a few at past work hours and they all answered my call and called me back to follow up making sure everything was taking care of.

First I have to thank " James" in sales he was the best, help with each style of home and much more. He made sure we saw all available homes and explained each one. Great value for your money and there is no comparison to the other builders we looked at. Lennar makes sure everything is finished and looks great before you take possession of the home.

Great experience Realtors the salesman's are excellent they hept you in everything the you need

I live when companies make up for their mistakes. At the end works for both parties

In a market where everything could have turned, Lennar and their team made it happen for me. My turn around was 30 days and I couldn’t have been happier. Being a first time homebuyer, after going through several agents and other builders, Lennar gave me what I needed. The home is simple, but it’s a great starter home, and I would absolutely buy from them again. Although some teams weren’t as thorough as others, a little persistence got the job done.

With home prices on the rise it was a good purchase. Very disappointed with quality of landscape.

I couldn't get hold of the office. I called alot. Had my loan sold to another lender. I was never told that. House is great

Have had a few issues once I moved into the home. Was not too happy that my driveway is such a steep slope and that i have stairs going into my garage because it takes up so much space and not good for my son who has a disability.

Overall adequate but not exceptional construction work.

Excellent customer care - warranty

Quick and simple.

We bought a model floor plan after bouncing back and forth. The place is great overall. Location in Bulverde/ north SA is great. The home buying experience is way easier and better than going through an agent for a used home. If we were to buy again, we’d leave the appliances out and buy our own due to low quality. Plan on painting your garage and installing your own door opener. The provided home wireless router is not wired in so you have to route your own power. The tile work in bathrooms is par due to broken edges facing out and uneven placement. Overall, my wife and I are happy due to the location, community, and convenience of a new home. Ask for Debbie and you will be pleased with the process. ... More

Prepare to be disappointed.