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Lennar Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Lennar.

Read all 1148 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in San Antonio Area

1148 Reviews in San Antonio Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.3

Responsiveness 3.2

Lennar in San Antonio Area

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Customer Reviews

Lenar purchase was just ok

  • Anonymous
  • Verified HomeBuyer
  • August 09, 2024
  • Seguin, TX

Lenar mortgage was not enjoyable to deal with. Had deep concerns and some issues. The utilities were a bit of a shock mostly with the water company. Our new home advisor concierge Wes, was sarcastic and not pleasant to talk too. Cell phone service isn’t good for T-Mobile I had to get a signal booster, had issues right away with AC, Sod not being installed and communication. The interior paint is flat paint and there are dribbles here and there we are still finding. Over all it’s a ok built home for the price in today’s market. I’m having a bit of a better experience now that many of the ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Good and bad

  • Shawn B.
  • Verified HomeBuyer
  • August 09, 2024
  • Seguin, TX

Easy purchase process, great price, decent house. Dirty floors when I moved in, I was told I would get a tree in the front and back yard, I have a tree in the front now but not in the back yard nor did they sod the entire backyard which I didn't find out about that until it was too late. Some fit and finish issues and my dryer breaker randomly trips when the dryer is off.

Total Score 5


Quality 3

Trustworthiness 1

Responsiveness 3

Decent entry level home

  • Jane J.
  • Verified HomeBuyer
  • August 08, 2024
  • New Braunfels, TX

I was so excited to find a home that fit my budget. The floor plan was perfect. The location convenient for shopping and providing easy access to local events and entertainment options. Reality set in. Quality of home, once I remembered I wasn't in the luxury market, is acceptable. Pay attention when you do your final walkthrough to minimize return visits from the trades to fix issues. Quality of appliances that were included were entry level builders models. Be prepared to buy your own refrigerator and laundry appliances. Lennar builds homes at a variety of levels. I'm sure their ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Mediocre at best

  • Zachary T.
  • Verified HomeBuyer
  • August 08, 2024
  • San Antonio, TX

Heavily implied sod and trees would be delayed until I was able to arrive at the home. Told it would be documented. Neither happened and there was no follow up on the matter. Trees were replaced but sod left to me, which will cost me $8k out of pocket to replace. Multiple breakers keep popping and have to keep submitting work orders. Garbage disposal never worked. Dishwasher stopped working. Wasn't told there wouldn't be window screens. Multiple areas still need touch up paint. Multiple areas weren't cleaned from paint droplets. Overall feel I was taken advantage of and not properly assisted ...

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 2

brett was super quick to respond to any concerns or needs. We had any work after closing that needed to be completed was done in a timely manner. We love our new home. It’s beautiful

  • Loretta M.
  • Verified HomeBuyer
  • August 08, 2024
  • Bulverde, TX

Our private inspector, sad that the house was really well built everything that needed to get done after closing was done in a timely manner. I would highly recommend Lennar homes to anyone looking

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Loan officers and title company were excellent.

  • Allegria S.
  • Verified HomeBuyer
  • August 08, 2024
  • San Antonio, TX

The loan officer Adam and his team did an amazing job when my husband and I were purchasing our new home. Adam stayed on top of things to the very end and even when we had questions after purchasing the home he was very helpful. That’s when I knew he really cared. Also the people at the title company were so patient and great communicators. If I had to start all over, I would love working with them.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Noris

  • Noris P.
  • Verified HomeBuyer
  • August 03, 2024
  • San Antonio, TX

Súper bien la compra de mi primera casa . la recomiendo esta constructora le doy 5 estrellas. por la rápido que se realizó este proceso todos los que hicieron posible este paso tan importante. muy bueno . realmente si se puede. gracias

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing!!!

  • Daisy M.
  • Verified HomeBuyer
  • August 02, 2024
  • New Braunfels, TX

Amazing experience as a first-time homebuyer! Every representative we worked with was incredibly responsive and thorough in answering all our questions. I highly recommend using Lennar. Thank you to everyone for helping my fiancé and me find a beautiful home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Electrical and grass

  • Ryan A.
  • Verified HomeBuyer
  • July 28, 2024
  • New Braunfels, TX

We have issues with our wiring, we were not able to get a response right away, however we do have an electrician coming with an appointment made. However the problem isn't exactly ideal. Also some of the sod (grass) that was laid out was already dead when it was laid. Other than that, I've ahead an excellent experience and love the home.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Mike was awesome!

  • Ferman F.
  • Verified HomeBuyer
  • July 28, 2024
  • Seguin, TX

The home buying experience was great. Everyone that help me made me feel very comfortable during the buying process. I have a lot of details in my home that was not fixed, for example- painting issues, water leak by a window.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 3

Nerve wrecking, exciting, but overall satisfying.

  • Mackie S.
  • Verified HomeBuyer
  • July 27, 2024
  • San Antonio, TX

Everyone with Lennar Corporation was always accommodating, patient and professional in guiding me through the nerve wrecking process of home buying. In the end it was worth it because I love my Lennar home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

10/10 Experience

  • Shem B.
  • Verified HomeBuyer
  • July 23, 2024
  • San Antonio, TX

The experience was awesome!! They really helped out in showing what to look for on the homes, would definitely buy from them again,

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very happy they got my family into a HOUSE

  • Jade G.
  • Verified HomeBuyer
  • July 20, 2024
  • San Antonio, TX

We are very happy with our home purchase, the process was great and I would recommend Lennar to my friends and family, in fact I already have!

Total Score 5


Quality 5

Trustworthiness 3

Responsiveness 5

in the end, it was worth it

  • Doris D.
  • Verified HomeBuyer
  • July 16, 2024
  • San Antonio, TX

I first started this journey about two years ago with a sales agent Consultant Diana she was real nice at first, but after I didn’t get, I didn’t receive my earnest money back until I got in contact with a sales consultant named Stephanie it took nine months before I finally got my money back thanks to Stephanie’s efforts. Later, I decided again to purchase a home from Lennar sales consultant by the name of Ray he went above and beyond answered all my questions even gave me information that I didn’t even ask for I’m a real estate agent and I felt most comfortable with him. we finally this ...

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Better than nothing

  • Nicole W.
  • Verified HomeBuyer
  • July 13, 2024
  • Kerrville, TX

Getting things taken care of after close has been a nightmare. The internet is constantly going out for 24+ hours at a time.

Lennar responded:
Good afternoon Nicole,

We appreciate you sharing your feedback and are sorry to hear that getting things taken care of after closing has been a nightmare. Please send us an email to LennarNews@Lennar.com with a list of unresolved items, referencing this review so we can follow up for you.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Love my Lennar home!

  • Kimberly S.
  • Verified HomeBuyer
  • July 13, 2024
  • Bulverde, TX

I have no complaints. For a spec home, my Rosso floor plan has so much character. My experience was second to none. All my issues or concerns were fully addressed. I would absolutely purchase another Lennar home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great buying experience and promptness to address any issues!

  • Robert B.
  • Verified HomeBuyer
  • July 13, 2024
  • San Antonio, TX

I couldn't believe how quickly I was able to close and just move in, being my 1st new home experience it was definitely a great one!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Thought Lennar highly rate but disappointed

  • Christine L.
  • Verified HomeBuyer
  • July 12, 2024
  • San Antonio, TX

In the beginning with the walk through things was great. Afterwards a different story. Disappointed with the overall general contractors making sure that the workers did a thorough and complete job on things that needed cleaning up. Will have to do the job myself on touch ups that looked not so clean. Cleaning crew did a halfway job on a very nice new build home look it's best. Had an issue with new stove provided by Lennar and called the customer care personnel never got a follow-up call to see if my issue was resolved. On a positive note. The sales consultant and the financial personnels ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

Lennar

  • Anonymous
  • Verified HomeBuyer
  • July 12, 2024
  • Seguin, TX

The builders just do sloppy work on the inside and don’t take any pride in it

Lennar responded:
We appreciate you sharing your feedback and apologize for the frustrations you encountered. For any questions or warranty-related issues, you can easily submit a request online through your Lennar Account. This online portal ensures your request is documented, prioritized, and addressed promptly. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Could do better

  • Gilbert L.
  • Verified HomeBuyer
  • July 12, 2024
  • Seguin, TX

Most items on our punch list were taken care of, however, some paint touch up has not been completed. We are now nearing 2 months in the home. Marco has been great and responsive, but I have been unable to contact Maria, my sales consultant. Wes has been helpful, as has John with finance.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Our experience with Lennar

  • Tyrone C.
  • Verified HomeBuyer
  • July 12, 2024
  • Bulverde, TX

As first time home buyers, we have had an amazing experience with Lennar Builders. The service, the discounts, the quick responses, their accommodative staff, and not discounting the wonderful home that fits our need, have all made our experience a dream come through.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

AC systems installed do not work as they should

  • Karina G.
  • Verified HomeBuyer
  • July 11, 2024
  • San Antonio, TX

I complained that my new AC system doesn't cool down in the afternoons & they claim it's normal as long as its 20 degrees cooler inside than outside so 80 degrees homes with 100 degree weather outside is normal to them & they won't fix regardless of the so called warranty. I'm 1 of MANY neighbors with the same complaint left to accept these hot conditions.

Lennar responded:
Good afternoon Karina,

Thank you for your feedback on resolving recent issues. Your feedback is crucial in helping us improve the homebuying process for future customers. In the meantime, for any general questions or warranty-related issues, you can easily submit a request online through your Lennar Account. This ensures your request is documented, prioritized, and addressed promptly.
Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Bad purchase experience

  • Louis M.
  • Verified HomeBuyer
  • July 10, 2024
  • San Antonio, TX

I can't speak on craftsmanship after only owning the house for 2 months time will tell. But while in process of purchasing the house I worked with Aurora, as my mortgage agent. The amount of incompetence I experienced was astonishing I had to resend the same documents 4 or 5 times I can only assume because she didn't read my whole emails. Even after the house was closed I had issues with her threatening me legally because I stopped responding until I finally had to break down the math myself to show this "expert" how bank accounts work the threatening emails and letters have stopped for now ...

Lennar responded:
Thank you for sharing your recent homebuying experience with us. We apologize for any frustrations you encountered. Your feedback is crucial in helping us improve the homebuying process for future ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

Home owner

  • Yuexin H.
  • Verified HomeBuyer
  • July 07, 2024
  • San Antonio, TX

Lennar sales person is very nice and helpful, other workers don’t trust , When you buy a house from them before closing need to be very careful check everything if they don’t fix them you have to fix them on your own. Like my gate to backyard from day one we bought the house cannot keep closing have to use a zip tie to zip the gate not very professional job , lay dead grass and blamed you not watering it ,

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 3

Recommend other home builders to qualified VA partners.

  • Fernando M.
  • Verified HomeBuyer
  • July 06, 2024
  • Seguin, TX

Buyer didn't get a refrigerator with new home. Forced to purchased one Voiding VA advertisement of no money down for home purchases. All homes in neighborhood have same brand, style, color if window shades/blinds but this new home owner wasn't provided at least one. Driveway had a large sinkhole on the side. Indicator that driveway contractor is not properly building the driveways. 2d step of creating a base which is layer of crushed rock or gravel is being bypass. Reason for large sinkhole which now may limit driveway life span...

Lennar responded:
Thank you Fernando, for taking the time to share your feedback with us. We are sorry for any inconvenience you may have experienced. I have notified upper management to review and assist. Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1