Lennar Reviews in San Antonio, TX

After seeing the model home I was excited to I purchase one. But when we came to do the 1st inspection it was pretty bad. I was not impressed with the quality of workmanship. It looked like there was no pride with the work being done. We chose to complete the sale and work on making the home look better. And fixing what was wrong.

Work order after work order right after moving in

If buyin the home traditionally the company is good. However, we bought our home from out of state. The title company is horrible and does not do their job until it’s either very close or past due. I would rate them 0 out 5. Nothing got done with them unless I drove 1200 miles and walked into their office. The people who sell the home are great but once the home is purchased they aren’t very interested in helping with questions. The financial team is great. They will ask for everything in a timely manner and always do their best to answer the questions or point you in the right direction. The maintenance team for warranty is overall not the best. For our property the main maintenance guy does try but is overwhelmed with lack of communication from Lennar. Every time someone comes out to fix things in the home they come at very odd hours and never seem to know why they are there or have attitudes of how they have to fix the home. We were encouraged to close on the home earlier than expected, by the title and final inspection. Make sure you take pictures of everything and make sure it all gets into the report. They will tell you that don’t worry about it, it’s small we can fix that very fast and indeed won’t fix it. Our home has a lot of minor cosmetics but it’s been a hassle to get them fixed once the home was purchased because we trusted Lennar but don’t make that mistake. If I would of bought the house from inside the state I’m sure they would be a better company. ... More

If you want to purchase a brand new house with little attention to detail/quality of workmanship, this is the place for you!

Don't go with Lennar. They have some great people working there, but the company is run poorly. Someone at the top needs to be fired.

We exptected better workmanship and quality from Lennar but ran in to so many issues and obstacles. Poor Construction Manager did not fiish up some of the work on time and we even extended our move in date to help accomodate their delays.

Home is brand new and has issues that have not been fixed. Minor issues but still haven't been fixed.

Closing slipped 3 months from original closing date.

I am overall so disappointed in my new home and the experience that I had purchasing that, six months in, I am considering selling. I have already had leaks around the toilet because the pedestal sat too high - no one bothered to fix it before I moved in. They had to remove the toilet and the flooring, sand down the large concrete bump in the foundation and replace the flooring and toilet - an easy fix if you do it right the first time. I was without full use of my master bath for about 3 weeks while this was being done. After 3 "final" walk throughs almost none of the items we listed were complete. It was closing day by then and I just had to go with it. None of the doors is hung correctly leaving large gaps around doors - the laundry room door is so warped that I am not sure how they hung it. My house was not the most expensive, so I conclude that they either just didn't care about our homes in favor of the more expensive ones or that is just how they do business. They market these homes as the"everything is included homes" when in reality that couldn't be further from the truth. They don't even include doorbells! You basically get your four walls. I will give them credit for including a tankless hot water system and insulating the water pipes well - other than that - I've got nothing good to say. ... More

Our closing date changed 5 times. We are still waiting for a replacement kitchen drawer and it’s been 4 months.

Lennar missed the mark

For +200k the least they could do is add window blinds. Water softener as well but mainly window blinds. Also most homes have two sided sinks to wash and rinse. Nor just one. We still haven't had our AC aligned as promised. Workers getting attitudes with one another about who's in charge. So it took a while to get a part of our home repaired and as stated, AC still doesn't blow to entire part of the house. Ants the first night. Everyone got bit. So many we had to get a hotel and hire someone to come spray. Information giving out EVERYONE. Salea people showing up even at night.

Multiple problems with the portal and dealing with the mortgage team was a nightmare. To date have not been to LF our mortgage was approved. Kudos to Christopher Buentello who kept us informed as to the progress on the home and assisted us with communicating with mortgage team when they did not respond.

I could not have been more disappointed in the treatment we received and the number of fixes and repairs required for a BRAND NEW HOUSE. The Lennar Title Office was absolutely horrible we were lied to repeatedly, just terrible.

The team I worked with included people in San Antonio and in Austin. The only person that did their job on time and checked on us to make sure everything was ok was Thomas G. Everyone else didn’t know how or where to do their job correct. Starting off with the loan advisor who always had to ask a manager to do anything, then he never sent us our paper work for closing so when it was time to close and we were almost keys in hand that were like we need more money from y’all! Nope that’s not what this contract says, so they went and made a new one and had us waiting there! It was horrible! Then the quality of your home is subpar, all basic materials, they don’t provide full landscaping for sod so half of our yard is sod and the other is weeded grass that the city doesn’t come to cut (on their side of the fence), a lot of unsure attitudes dealing with Lennar. I gave two stars because I’m blessed to be able to even have a home, but their materials are cheap and their homes here in San Antonio aren’t meant to be forever homes just in the meantime homes unfortunately. ... More

Love the layout of the house, communication between site manager and Mortgage was horrible experience. The model home and your home should be exactly the same. Everything that is included is not included. The Wi-Fi throughout the house was never installed and was told it was not available anymore but on the website it’s included also in the model homes signs inside the house it says it’s included. Five months into the house we are still having major problems.

Don't sign papers until after they lay sod!!!!!

You better think twice and get a second opinion.

The communication throughout this whole process has been terrible. The building of the home was a total rush job. The NHO was a disaster. 2 more walkthroughs were needed to make sure all the repairs and touchups were done. I will never work with Lennar again

Don’t hold there trades to high quality standards of craftsmanship. My backyard is so lumpy & ungraded my I almost sprang my ankle when chasing my kid around the yard.

I took the time to write a long review and due to a not so nice review it was not published. So this is my second attempt will see how it goes. Im not impressed with the quality of work on my home. They used cheap products. I will add all buyers should be told they only give you 20 feet of grass in the back yard. Very disappointed in Lennar.

Shoddy craftsmanship all over. Trying to get the house is built and sold for the bottom line and not really caring about the finished product.

Very poor workmanship! Still waiting on some problems to be fixed! Took the reps word for final walk through….wish I could have been there personally! Very sloppy clean & patch up job!

There is little attention to detail which leaves the final product looking shabby. Many issues that were identified during the walkthrough were never addressed despite several reminders. Electrical issues were not corrected - let's see what happens when I submit a warranty claim. To be fair, this is my second Lennar house, and the first purchase was a lot smoother although attention to detail was not there either.

I had so many issues i had to address them myself. Now, I had poor sod installation with large gaps and after the rain that night caused almost all of the top soil to erode. The head then almost died and lennar refuses to correct it.