Lennar Reviews in San Antonio, TX

I had so many issues i had to address them myself. Now, I had poor sod installation with large gaps and after the rain that night caused almost all of the top soil to erode. The head then almost died and lennar refuses to correct it.

Buying- Prepare yourself to be rushed throughout the great home buying experience. Inspections- Have a trustworthy inspector and schedule ahead of time through the home building period, Modelos are the builders choice of hydration. SOD- You’re sod will be left out to dry in the Texas heat, on the stack it comes in and then installed just to be told it’s going through SHOCK, During a stage 3 watering restriction.

Was told they were going to come and do a final cleaning and never happened when sod was laid they put a gash in the siding of the house, lots of glue left on floor as well as paint drops throughout the home both front and back doors not sealed with weather stripping fully there for you can see daylight at bottom of doors.

Poor quality for price. Every home on my block looks the same

I agreed to buy this house for $200,499 from Lennar but when I received a letter from Penny Mac the new loan company , I noticed that the price had changed to $207,115 without receiving a notice or explanation . I tried to reach out to the lennar loan officer but hadn’t received a response as yet. Please give me an explanation!!!!

i paid 320 dollars for a proffesional home inspector , and they said the house was ready.. the water was not on, toilets full of feces, the ac never worked til a day after closing bad wiring according to the technician that made the repair, i have issues with microwave oven tripping, i spoke to an associate after the first survey and assured me i was going to get my 320 inspection back, been a month and still waiting for a check in the mail

Lots of nice promises, but a complete failure in following through with those promises. Assigned a "concierge" to help with the closing process who was completely useless. Closing process was delayed due to Lennar's failure to have the paperwork ready. Pre-closing inspection seemed to go well except that very little of the inspection faults were actually resolved. Installed dead sod, breaking multiple sprinkler heads in the process, failed to respond to a work order for a faulty circuit breaker that tripped every time the refrigerator compressor kicked on, installed a fence with severely warped lumber, and the list goes on. Bottom line = I would never recommend a Lennar built home to anyone. ... More

I had to have 3 blue tapes, using more than 1 roll each time, these issues for the most part are still not fixed. The process is very difficult for someone who lives in an area where the internet is not available. Supposedly I was supposed to be provided with a packet at closing, which I did not receive. Also, another packet was supposed to be emailed to me, which I did not receive. So I'm having a hard time finding out who to contact for different issues. I thought I would have internet when I moved in, but the line was clogged, I finally have it after 4 weeks of living here. I had a water leak, they think it's fixed but there is still a big hole out front. Interior grade, non keyed locks were installed on exterior doors and the front door one has already fallen off. ... More

Overall the GC doesn’t seem like he had any idea about some things in the house. We walked the house dirty and they left trash all over my yard and in the backyard and we lived with it for a month or so before they finally sent someone to clean it. Save your time and money and get a 3rd party inspector

The homes are built as fast as they can with little care for quality work and it shows. They don't care about working with the buyers and threaten to charge them if the closing date has to be moved because we couldn't make the NHO even though they knew we couldn't make from the beginning. The flooring was put in and it is all wavy and covered in glue and has to be ripped out and redone. We showed up the day we closed and there was trash all over the place and after a month of requesting it get cleaned up I was told no one was going to clean it up so I had to clean it up. The construction manager stated a few times that code is one way but Lennar does it a different way so I don't even know how it passes inspection. The communication between the departments is horrible. They made a huge deal about how we can't move the NHO and then they didn't even let the Construction Manager know it was scheduled so we show up and the house wasn't even ready and was a complete mess. When we went under contract they stated SOD would be installed 5-7 days after closing. We closed 45 days after going under contract and then they say oh by the way you are not getting SOD for 2-3 months because your county is in a drought. Not a big deal but they knew that all along but waited until we closed to tell us. ... More

If I had it to do all over again- I would have went with another builder hands down. Customer service is BAD!! I was promised things would get fixed when I closed on my home and still those issues have not been dealt with- so I fixed most of them on my own. Please do your research when purchasing a home from Lennar - make sure you have numbers and people who you can contact to make sure your issues get resolved- it must be bad because all they could blame is someone that left Lennar- well I wonder why? I’m sorry but how is it the home buyers fault you can’t keep quality employees or hold on to anyone. But like I said do your homework before making a decision. ... More

Buyer didn't get a refrigerator with new home. Forced to purchased one Voiding VA advertisement of no money down for home purchases. All homes in neighborhood have same brand, style, color if window shades/blinds but this new home owner wasn't provided at least one. Driveway had a large sinkhole on the side. Indicator that driveway contractor is not properly building the driveways. 2d step of creating a base which is layer of crushed rock or gravel is being bypass. Reason for large sinkhole which now may limit driveway life span...

Slow response time to fixing multiple issues. Brand new home I feel like this is a fixer upper home. Bad flooring, moulding, caulking, cracking paint, silicone smears on countertops.

These homes are not tailored to buyers, just to sell, if you expect that they will make even small changes to layout, color or anything for you, to the home, then you would need to go through a different builder, because they don't do that here, my experience is not a good one, so I will not recommend to others.

The whole Lennar team was bad and was not responsive to any of our problems all the materials they use are cheap it’s problem after problem

Build Quality is a 2/10, and that’s being generous. They cut corners and use the cheapest options available. Communication is often short and their staff will not give you a concrete answer about any issues. The contractors leave out a lot of trash, food, and building materials, and when it blows into your yard or property area, they do not care and do not clean it up. The sod/grass they gave our entire community was dead upon arrival and it took them over a month to deliver it when it was supposed to be delivered 5-12 days after closing. Our home was not cleaned prior to our arrival; it had construction dust everywhere, sticky spots all over the floor, and stains in our carpet. These homes are way over priced for the quality they provide. Lennar also tried to deny me my right to a second inspection until my realtor fought with them and showed them the law. If you can, pick anyone other than Lennar! ... More

I recently bought a home with Lennar what started a smooth process quickly went sour.. As expected the lender needed a lot of information and documentation which was fine but as time went on they kept going back and fourth on what they needed even asking for forms that were not available and disregarding the documents I sent that had the information they were looking for although a long process and poor expectations being set I understand it’s a lot to work with but could have been made easier and more coordinated. When I finally closed on the hike after changing the expected move in date twice and doing the final walkthrough the house was a wreck. Mud all throughout the house and walls, a small hole in the wall, caulking removed in large areas, light figure hanging from the ceiling, someone used the bathroom and don’t flush their feces, along with trash laying around the house and more if I’m being honest I thought I was in the wrong house. I was promised the house would be cleaned and the driveway/sidewalk power washed the morning of closing and clearly neither were done. I submitted a claim to have texture redone in two spots and that was done but then was promised the painters would come the following Tuesday. Tuesday came and I’m sure you can already guess what happened. No communication was made or effort to reschedule the paint for the texture and I am still currently waiting. I let them know and got no response. Everything that was promised to me was not received the bare minimum was not received I truly was very unhappy with this experience especially it being my first home. ... More

make sure you are totally happy with all repairs before closing on house. very poor communication between builder and buyer. I will not buy another Lennar home.

I think before closing everything has to check 110% before you hang keys , also once keys are handed any issues should be taking care off ASAP CAUSE IF THATS THE CASE WITH ISSUES INSIDE HOUSE then I think should be a priority to get it fix and not have to wait 4 to 6 weeks to get it fix

Absolutely horrible buying experience for my first time buying a home. The list could go on but just know I would never recommend a Lennar home to anyone and I will never purchase one again.

Home has a lot of issues to fix, starting and not limited to essential things as foundation, flooring and walls. Communication has been overall decent, however follow ups has been completed due to some of the first issues reported are still pending. At this time, after 2 months of bought the house, several items to fix are pending.

You'll spend most of the process chasing people for answers, and then you might also get verbally abused by at least 1 Lennar representative. Our initial disclosures were sent within hours of the 3 day requirement passing. We were told that they would extend our closing date (due to reasons on our end), if we paid an additional $3K on the price of our home. They then proceeded to extend the closing date further due to workmanship issues. When we inquired about the additional $3K being removed since now the delays were not due to anything on our end, I was berated by a Lennar manager to the point that I was in tears. He used it all: gas-lighting, guilt-tripping, criticism, etc. My husband took over conversations and also received this treatment. By the end of the conversation, he was assured that while the $3K couldn't be removed, our home would be perfect prior to closing. One major concern of ours was that our kitchen island was more than an inch off from one end to the other, causing it to look obviously crooked. This manager assured my husband that he would see to this being fixed himself. We performed our initial walkthough and the issue hadn't been touched. The warranty representative confirmed the issue was documented both in our inspection and had received attention from management and would be resolved. We get to our final walkthrough, the issue was still not fixed. At the same time, we begin getting pressuring calls from their lender that we need to close the next day or we risk getting charged a fee for each day after. It's crazy to think that they want to haphazardly plan a closing date and give us no time to plan time off from work. You'd think they'd want us to have time to appropriately plan so that we keep our jobs to pay the mortgage we're acquiring. With so little time to plan, my husband and I had to sign for our first home separately. In the end, we were so worn out from the chasing, berating, and pressuring that we decided that we would deal with the island issue ourselves. We are still finding issues that we can only hope they will resolve within our first year living here. If other homes in our area weren't going for so much more than the one's in our neighborhood, we would've went a different route. We'll be sure to be ready to pay more next time instead of working with the shady and unprofessional people that Lennar chooses to employ. ... More

Too much negative parts to highlight. I would just say construction quality and customer service poor

If i didn't need to move i would not have closed on this home. Did the walk through and marked issues. Came back to check the work and they created more issues. Filled 1in gaps with caulk. Cut into siding above where the repair was. Pained over areas of repair outside and the paint does not match. Told us to wait 1 month to see if colors match after a month. Paint still does not match. They said if it didn't match they would repaint the house. Still waiting. Our sod sat on palets for 5 days before they installed. I have watered 2x day everyday as instructed but it is still dead. I WOULD NOT EVER RECOMMEND LENNAR. The model homes are beautiful but you do not get the same workmanship on your home. ... More

Watch out for the quality of the build. Look at a finished home other than the models.