Lennar Reviews in San Antonio, TX

Lennar missed the mark

BUYER BEWARE!! The Lennar Home staff are liars and will tell you anything they think you need to hear to get you to buy the home. Beginning with sales staff, who sold me a home that didn't have the appropriate finishes and avoids me when I try to call. Next is the closing staff who set a closing date without communicating to the builders, so I had to go to closing twice. Finally the builder who lied about the trees in the backyard and doesn't honor any warranty items. The builder makes excuses and points the finger at other areas of the business and blames them for the problem. The customer is left with a less than quality product for a high price. DO NOT BUY ONE OF THESE HOMES!! ... More

For +200k the least they could do is add window blinds. Water softener as well but mainly window blinds. Also most homes have two sided sinks to wash and rinse. Nor just one. We still haven't had our AC aligned as promised. Workers getting attitudes with one another about who's in charge. So it took a while to get a part of our home repaired and as stated, AC still doesn't blow to entire part of the house. Ants the first night. Everyone got bit. So many we had to get a hotel and hire someone to come spray. Information giving out EVERYONE. Salea people showing up even at night.

After this experience with Lennar I would not choose this builder again nor recommend it to another person. I love the neighborhood and the area, but the overall quality of my home and the overall experience has been terrible. It all started with the sales person and then to construction. The only easy part was with finance. I have been here since August 2021 and I am still dealing with work tickets on incomplete or damage items within the home. If more time was spent on workmanship of the home then I would definitely not feel this way. The two CCR people have been nice and friendly, but they are to overwhelmed with their caseload therefore that has also prolonged this whole experience. ... More

Make sure you follow through when you receive work orders. This builder does not follow through, warrenties managers give you lots of lip. They don’t care. We still have several items in our 5 month old house not complete and or fixed. So far no one follows through. They don’t care.

Everything was good the only thing is that they put dried saw in my backyard and everyone else was nice and green

The worst builder I've ever heard of. They destroyed the curb leading into my driveway during pre-construction; then tried to hide/repair it. Epoxied over exposed rusting rebar. Left exposed rusting protruding rebar for publics benefit after waived inspection. Failed to properly bring up to code. Left exposed live wiring after waived final inspection. They try and hide their mistakes. Failed on multiple promises in their brochure: Only partial brushed nickel hardware on doors, only partial rounded corners, no radiant barrier roof decking! I question their energy star rating (might be on paper only)? I open work orders for required repairs and they close them without any viable reason and without ever talking to me about it. Very shady ethics! ... More

I just wish brick was used on the house.

The building staff will ask you to give a great review because their jobs are on the line. I felt sorry for them. Also, they sell your mortgage as soon as the ink dries on your contract. The new company hasn’t paid taxes or HOA fees. My advice: don’t do it

Price was set no bidding

Lennar is building too many homes too fast and utterly lacking in quality control. All the homeowners in our neighborhood are having to chase after them for multiple items with the homes. Warranty response can be very uneven. Four months into the home and I’m still waiting for a replacement cabinet doors owed us from prior to close. Paint on floors, dings and walls, crappy paint job in places, their installers put the wrong cabinets in the wrong bathrooms ( one is bigger one is smaller and they had them swapped Impacting use of the toilet in one of them ). Lennar’s‘s move-in ready campaign, things like blinds on the windows are one nice point but their connected home package is left to you to install and figure out. We didn’t even get our full package and had to chase after Lennar for a few months now to get all the pieces that were promised. One hand doesn’t know what the other hand is doing. World not buy Lennar again ... More

Lennar messed up on the grass installation date that led to ALL the grass dying that Lennar had installed . I went by my verbal conversation with Kyle because I trusted him. When things went wrong he and the managers either went mute or told me to show something in written otherwise they can’t do anything. My total expenditure for this goof up is $3.5k!! Shane started telling me all about when the grass needs to be installed that Kyle or no one else mentioned when they should have. On top of that he said he won’t talk to the landscape company to see if they can give me the builder rate because it’s not his job. WOW! My fourth built with a builder and the worst of all! Every single builder I have built with has been courteous enough to correct their faults be it in written or not. I’ve told my realtor about it and his buyers went with LGI Homes and had a wonderful experience. Also left reviews so people know what your service is all about! Disgusting to the core! ... More

We had a break into and lost a stove. Lennar should had more security the area!

Lennar Mortgage messed up on my home insurance policy. I'm still waiting for my refund. Other than that, sale respresentative, construction manager and onsite service manager are very friendly and quite helpful.

The way they delivered my house is terrible they left the siding with nails popping out, the support in the attic is terrible if you walk on the wood support it acts like a spring, the restrooms had black permanent marker on the countertops, the kitchen countertop which is granite had stains from paint buckets that had corrosion, on the garage I have a gap on the left side support. They had damage in the driveway. Repairing this house, you would need a new siding with new wood support done correctly as for the warranty advisor she will always tell you it’s cosmetic and never fix the issues that she promised she would fix during the walkthrough. They just want to make the sale when the house is not finish and has really poor quality it should not be sold but for some reason Lennar thinks selling unfinished and poor-quality houses is a good thing. From start to finish the delivery of the house and the way that Lennar treats the customers is horrible. I wish I could get a refund but you’re stuck with what you get. ... More

Great hard working people in the Lennar Family

Multiple problems with the portal and dealing with the mortgage team was a nightmare. To date have not been to LF our mortgage was approved. Kudos to Christopher Buentello who kept us informed as to the progress on the home and assisted us with communicating with mortgage team when they did not respond.

Everything went smoothly! I have had very good experiences.

Great experience until closing, the people that deliver the house to me was terrible unwilling to help with the issues detected at closing

A very good experience.

The floor plan is what caught my attention. However, for the amount invested on this new beautiful home, I was a little disappointed that the house didn't and wasn't equipped with a door bell, a water spicket and lightning in the backyard.

I wish I have better review

I really like our house and love the location and community I will in.

Great first time home buying experience

It was a great experience.