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Lennar Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Lennar.

Read all 1113 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in San Antonio Area

1113 Reviews in San Antonio Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.3

Responsiveness 3.3

Lennar in San Antonio Area

View Homes

Customer Reviews

Mia and Victoria

  • Jason F.
  • Verified HomeBuyer
  • January 23, 2026
  • San Antonio, TX

Very friendly, helpful and responsive to anything ASAP to everything that was needed

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mr

  • Eric D.
  • Verified HomeBuyer
  • January 22, 2026
  • Elmendorf, TX

Home is great had a small electrical issue which was very unsettling

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

Helpful through whole buying experience

  • Gabriel G.
  • Verified HomeBuyer
  • January 13, 2026
  • Pleasanton, TX

Very helpful through the process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New home review.

  • Anonymous
  • Verified HomeBuyer
  • January 08, 2026
  • Seguin, TX

My only request during the whole home buying process was for the house to be cleaned prior to closing. During my initial tour of the home there was paint splatters/spills on the floors and in the showers, which I was told would be cleaned up prior to closing. The paint was still there during the new home celebration, and once again, I was told the house would be cleaned prior to closing. Needless to say, none of the paint was cleaned up when I picked up the keys after closing. Disappointed that they didn’t do the only thing I requested. Home buying process was very simple and quick!

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 1

Lennar rich and in control forever

  • Gary B.
  • Verified HomeBuyer
  • January 08, 2026
  • San Antonio, TX

The overload of everything Lennar was a nightmare; new grass layed on hard clay; high fee for changing HOA over to me with never ending fee for 60 plus years and no one controlling the rules or bylaws. Get your hands on the HOA bylaws before you buy wish I had. I will not be here in 5 years.

Lennar responded:
Good morning Gary, We are sorry to hear your Homebuying experience was not what you were expecting. We appreciate you sharing this with us. We hope that moving forward, we can earn back your trust by providing you with a better homeowner experience. Sincerely Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

This experience was terrible.

  • Jared P.
  • Verified HomeBuyer
  • January 08, 2026
  • Marion, TX

First off the experience was terrible. The only good thing is that the house is put together mostly right. Only here a month and a breaker went out already. I the buying process we had to drop 23,000 on closing costs because lennar did not cover anything. No offer or nothing to cover any of the cost on top of paying 261000 in a loan all because we did not use their loan officer or lender. We did not use their inspector either. The yard was done terrible and they only put in grass 15 feet from the back door. Our yard is at least 60 feet by 60 feet. The house was dirty when we arrived with dirt ...

Lennar responded:
Good morning Jared, thank you for sharing your experience with us. We are sorry to hear it was not what you were expecting. We hope that moving forward, we can earn back your trust by providing you with a better homeowner experience. Sincerely Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Quick, thorough and streamlined process

  • Kevesha C.
  • Verified HomeBuyer
  • January 07, 2026
  • Elmendorf, TX

My experience with Lennar was nothing short of amazing 10/10 from the very start to their concierge services and attention to detail. Lennar is your one stop shop for all your home buying needs and highly recommended!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor follow-through and disappointing quality

  • Michael B.
  • Verified HomeBuyer
  • January 06, 2026
  • San Antonio, TX

This home buying experience was frustrating from start to finish. The build quality did not match the price. Multiple issues showed up that should have been caught before closing. Finishes felt rushed and inconsistent. Communication was weak. Getting updates or answers took repeated follow-ups. Problems were acknowledged but moved slowly, if at all. Some items were marked complete without being properly fixed. Value for the price was disappointing. You pay a premium but still end up chasing basic corrections. If you expect strong attention to detail and prompt service after signing, you’ll ...

Lennar responded:
Good afternoon Michael, We’re sorry to hear that your homebuying experience did not meet your expectations and understand the frustration caused by quality and communication issues. We appreciate you sharing your feedback and are continuously working to improve our construction quality, attention to detail, and homeowner support. We look forward to providing a better homeowner experience moving forward. If there are any outstanding warrantable issues, please contact us at CorporateCustomerCare@Lennar.com so we can review and assist. Sincerely, Lennar Corporate Customer ...

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 1

Lennar, the worst nightmare for home buyers! Beware!

  • Long M.
  • Verified HomeBuyer
  • December 22, 2025
  • Marion, TX

It started out with the broken promises from sale people, managers to tittle. Lennar cheated in every step and trained their personnel to be as tricky as possible. I did not expect a high quality home when purchasing three of them at the same time, but these Lennar products were poorly designed and horrible built. When I pointed out the problems before the closing, they blocked my phone number and never addressed the problems.the vinyl flooring has large gaps, ceiling corners cracked wide open, it look like the house had been thought an earthquake! Lennar installed an empty wall box in the ...

Lennar responded:
Good afternoon Long, we’re very sorry to hear that your Homebuying experience with Lennar did not meet expectations and we understand the frustration caused by the issues you’ve described. We appreciate you bringing these concerns to our attention and are continuously working to improve our construction, communication, and overall homeowner experience. We hope to provide a better experience for our homeowners moving forward. If there are any outstanding concerns, please contact us at CorporateCustomerCare@Lennar.com so we can review and assist. Sincerely, Lennar Corporate Customer ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Not pleased . Poor respond when called . Work done poorly .

  • Evangelina M.
  • Verified HomeBuyer
  • December 18, 2025
  • Von Ormy, TX

Wasn’t able to move in on first closing day already had movers ready for set date . Had to keep having workers to come fix things that were done poorly more than twice .

Lennar responded:
Good afternoon, Evangelina, we’re sorry to hear that you feel that work was done poorly and you were not able to move in on fist closing day. We hope you are now enjoying your home and that moving forward, we can provide you with a better Homeowner experience. If any outstanding warrantable issues need our attention, please contact us at CorporateCustomerCare@Lennar.com so we can review and assist. Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Landscaping ..trees

  • Jose A.
  • Verified HomeBuyer
  • December 17, 2025
  • San Antonio, TX

I call 4 or 5 times about my tree came out of the ground. The wind blew them out. They’re all broken and they will not replace them the landscaper The contractor has already been closed.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 1

Closing was a nightmare for me

  • Jose G.
  • Verified HomeBuyer
  • December 17, 2025
  • Elmendorf, TX

Closing was nightmare for me

Lennar responded:
Good afternoon Jose, thank you for sharing your feedback. We’re sorry to hear that your experience closing on your home felt like a nightmare. If any outstanding warrantable issues need our attention, please contact us at CorporateCustomerCare@Lennar.com so we can review and assist. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 1

My experience

  • Heather M.
  • Verified HomeBuyer
  • December 17, 2025
  • San Antonio, TX

Not everything I was told is how it really happened. Everything I was told that would be included with my monthly payment in escrow with separated from the actual payment so all my bills are all over the place and I had to hunt down everything that I’m going to be paying so that I do not forget to pay something only use my house such as insurance taxes HOA fees were all supposed to be included with my monthly mortgage payment. I’m very disappointed and just a month and a half after purchase I get hit with more cost that I was not anticipating they can do better.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 1

Responsiveness to Issues

  • Mark M.
  • Verified HomeBuyer
  • December 16, 2025
  • Seguin, TX

The buying experience and workmanship wasn’t so great however, Victor has been there every step of the way when responding to issues. He’s very professional, knowledgeable, and listens to what you are saying. Great communicator and fantastic to work with.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

Deficiencies not done

  • Benjamin G.
  • Verified HomeBuyer
  • December 09, 2025
  • San Antonio, TX

I was informed before closing and after the initial inspection that I paid for that all deficiencies would be fixed. There was a minor crack in the outside foundation. I commented about it and was told by the independent inspector. Don't worry the builders correct that. After I paid wired funds I had to sign off on repairs being completed. There i was told: company policy says we don't fix that crack. They don't put a glaze on it either. I was informed about 8 missing window blinds were a deficiency. Same response: company policy we don't fix that. I was also brought to the ...

Lennar responded:
Good afternoon Benjamin, we’re sorry to hear that your Homebuying process did not meet your expectations. If any outstanding warrantable issues need our attention, please contact us at CorporateCustomerCare@Lennar.com so we can review and assist. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Sales Rep is terrible.

  • Joseph G.
  • Verified HomeBuyer
  • December 04, 2025
  • Von Ormy, TX

When I met Kenneth for the final walk through he was amazing, very helpful. We even offered to help unload my moving truck if I needed help and gave me his personal number. After that absolutely no contact! I have texts from Oct 15 till today that he still can’t reply or call back. I needed some questions answered and he was nowhere to be found. It’s a beautiful home and everything put he does paint a pretty picture for you, after that you can forget about any help. You’re on your own trying to figure things out. Thank God for nice neighbors, I had to ask them for help.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 1

Worth the time and money

  • Angel Z.
  • Verified HomeBuyer
  • December 03, 2025
  • Von Ormy, TX

We had a great experience with the purchase of our new home. Closing was made easy, especially with everything they covered, like closing costs, down payment, etc. Maintenance requests have a quick response time as well. Overall experience was manageable and professional.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Overall experience

  • Anonymous
  • Verified HomeBuyer
  • November 30, 2025
  • Converse, TX

The staff was generally unhelpful, often disrespectful, and consistently untimely. The overall workmanship and quality of materials used in the home are subpar. When I moved in, the house appeared hastily assembled—there was glue left on the floors (which is still there, as the property manager was unable to remove it), and multiple cabinets were misaligned and required adjustment. Several doors and paint areas were left incomplete or showed noticeable yellowing. The paint has been cracked since day one and continues to worsen, despite multiple requests for repair. Overall, the quality and ...

Lennar responded:
Thank you for bringing this to our attention. We are sorry to hear that some issues were left unresolved and that we did not meet your expectations. If any warrantable items remain unresolved, please email CorporateCustomerCare@Lennar.com
with details of your concern and referencing this review, so we can follow up with the appropriate team. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Value in what YOU pay for.

  • Duane V.
  • Verified HomeBuyer
  • November 24, 2025
  • Seguin, TX

The closing process lacked so much communication between builder and lender; lender trying to get me to do actions that were not possible due to builder had not completed their part. In comparison between Lennar and DR Horton, to me the materials aren't much difference... price difference of $68k less and Lennar being 100sq ft more. I bought the home built as is. I do prefer Lennar's floor plans. I believe it's a good 1st home purchase based on price, construction, location and potential in value to grow in the next 5-10 years. Be sure to have a good realtor.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Nothing to complain about

  • Kevin F.
  • Verified HomeBuyer
  • November 15, 2025
  • Von Ormy, TX

Everyone who I worked with whose shirt said "Lennar" was very friendly and attentive to all of my questions and concerns.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Amazing team that helped me through the process of buying my new home. Understood my needs and was very helpful

  • Rosalio N.
  • Verified HomeBuyer
  • November 12, 2025
  • Seguin, TX

Made the whole process of buying a new home easy. Helped answer my questions and are continuing to be available to me when I have additional questions or concerns.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy With My Home

  • Michael R.
  • Verified HomeBuyer
  • November 12, 2025
  • San Antonio, TX

I really like my new home.Well built and well insulated.The energy bill savings really add up.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not very good

  • Wade D.
  • Verified HomeBuyer
  • November 04, 2025
  • Cibolo, TX

Not very flexible and we have had to request plumbing warranty once and electrical 3 times in just the first month. Quality control is not very good….

Lennar responded:
Good morning Wade, thank you for sharing your experience. We are sorry to hear about the issues you encountered in your home. We hope that moving forward, you can fully enjoy your home and that we have the opportunity to earn back your trust. Sincerely, Lennar Corporate Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 2

smooth process

  • Terrence C.
  • Verified HomeBuyer
  • October 30, 2025
  • San Antonio, TX

Every step was handled professionally.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Scott

  • Scott H.
  • Verified HomeBuyer
  • October 30, 2025
  • New Braunfels, TX

I closed in early October 2025, and after numerous requests I still haven’t received my closing documents. I need the documents. Ridiculous !!!!

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4