Lennar Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About Lennar.
Read all 1114 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in San Antonio Area
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Customer Reviews
not doing what they said they would do. and poor quality.
- Henry M.
- Verified HomeBuyer
- April 23, 2021
- Bulverde, TX
You better think twice and get a second opinion.
Lennar responded:
Hi Henry, thank you for sharing your review. We are sorry to hear about your disappointment with the quality of your home and the communication you have received from the team. Please reach out to us at corporatecustomercare@lennar.com, with any outstanding items requiring attention and we will follow-up. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Lack of communication and willingness to do your job
- Brian F.
- Verified HomeBuyer
- April 22, 2021
- Converse, TX
Don't buy from lennar. They won't do anything.
Lennar responded:
Hi Brian, thank you for sharing your review. We apologize for the lack of communication you have experienced. We would like to follow-up on any issues you have faced, along with any outstanding items requiring attention. Please send us a note at corporatecustomercare@lennar.com, with any details you wish to provide, so we can follow-up. - Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Terrible. Do not recommend at all.
- Chelsie H.
- Verified HomeBuyer
- April 20, 2021
- Converse, TX
We have had problems after problems and then are never contacted again. And when we make contact again we are told they will be there to fix something soon and then they don’t fix it. The few things they have “fixed” are then shortly after broken again. I absolutely do not recommend.
Lennar responded:
Hi Chelsie, thank you for taking time to leave a review of your experience. We would like to apologize for the frustrations you have faced with repeat issues arising in your new home. Please do not hesitate to reach out to us directly at corporatecustomercare@lennar.com, with any items still needing attention and we will follow-up for you. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 1
Extended care
- Maria D.
- Verified HomeBuyer
- April 09, 2021
- San Antonio, TX
The builder and PM were tentative well after the move in
Total Score 5
Quality 0
Trustworthiness 0
Responsiveness 0
Lennar - Great experience overall.
- Anonymous
- Verified HomeBuyer
- April 09, 2021
- San Antonio, TX
Great experience overall. Some ups and downs but they were made right by the Lennar team.
Total Score 5
Quality 0
Trustworthiness 0
Responsiveness 0
Lennar - There was a lot of back and forth between what Lennar should/should
- Melanie R.
- Verified HomeBuyer
- April 08, 2021
- Bulverde, TX
There was a lot of back and forth between what Lennar should/should not be doing for their customer. This led to some animosity at times, however nothing was ever asked of Lennar that should not have been handled without even asking. Overall, for the most part things were completed before I moved in.
Total Score 3
Quality 0
Trustworthiness 0
Responsiveness 0
Lennar - My thoughts are still out.
- Timothy E.
- Verified HomeBuyer
- April 08, 2021
- San Antonio, TX
My thoughts are still out. Waiting for closing day. I would like someone from upper management to contact me when done
Total Score 3
Quality 0
Trustworthiness 0
Responsiveness 0
Lennar - A very smooth home buying experience.
- Anonymous
- Verified HomeBuyer
- April 07, 2021
- Converse, TX
A very smooth home buying experience.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - they use the Cheapest interior paint and a lot of the drywall
- gary h.
- Verified HomeBuyer
- April 07, 2021
- Schertz, TX
they use the Cheapest interior paint and a lot of the drywall in the garage is Chipped on the bottom
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 4
Lennar - Absolutely lobe my new home!
- Aileen A.
- Verified HomeBuyer
- April 07, 2021
- San Antonio, TX
Absolutely lobe my new home! The Lennar team has been extremely responsive even now that I’m in the home. The level of service has exceeded my expectations.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Zero Communication
- Brett H.
- Verified HomeBuyer
- April 07, 2021
- San Antonio, TX
The communication throughout this whole process has been terrible. The building of the home was a total rush job. The NHO was a disaster. 2 more walkthroughs were needed to make sure all the repairs and touchups were done. I will never work with Lennar again
Lennar responded:
Hi Brett, thank you for taking the time to leave a detailed review of your experience. We apologize for the issues you have expressed regarding the lack of communication during the construction and completion of your new home. If you could send us an email at corporatecustomercare@lennar.com with any additional details, including contact information, we will follow-up for you. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 2
Lennar - I wish our home came with standard window screens.
- Bonnie F.
- Verified HomeBuyer
- April 07, 2021
- San Antonio, TX
I wish our home came with standard window screens. I was told we had to buy our own.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 3
Lennar - Quality Control bad in construction
- Jorge M.
- Verified HomeBuyer
- April 07, 2021
- Converse, TX
Quality Control bad in construction
Lennar responded:
Hi Jorge, thank you for the review. We are sorry to hear about any quality control issues you have experienced with your new home. Please contact us at corporatecustomercare@lennar.com with any details you can provide, if there are outstanding items that need attention. - Lennar Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Lennar - Everything went smooth and would recommend Lennar to friends
- Justin S.
- Verified HomeBuyer
- April 07, 2021
- Saint Hedwig, TX
Everything went smooth and would recommend Lennar to friends and family.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
It’s all great
- Troy C.
- Verified HomeBuyer
- April 07, 2021
- San Antonio, TX
All the people at lennar are great to work with I would do it again.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Love my home
- Yamileth P.
- Verified HomeBuyer
- April 07, 2021
- San Antonio, TX
I love the easy process to buy my home with lennar
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar - Is a very nice house
- Laura G.
- Verified HomeBuyer
- April 07, 2021
- San Antonio, TX
Is a very nice house
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Easy buying process
- Laura P.
- Verified HomeBuyer
- April 07, 2021
- San Antonio, TX
The buying process was very easy. Everyone very friendly. The seller was awesome! The only down fall is make sure you get everything in writing. When i say that i mean any extra things they say they will do, such as, cutting existing trees, cleaning the sidewalk or driveway of paint splatter or pieces of cement left. When my grass was laid my fence was damaged and never replaced.
Total Score 4
Quality 3
Trustworthiness 2
Responsiveness 3
Lennar - Overall I’m happy with the service and help I received in buying
- Dolly G.
- Verified HomeBuyer
- April 07, 2021
- San Antonio, TX
Overall I’m happy with the service and help I received in buying my new home
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
The dedication to their clients is exemplary.
- Debra N.
- Verified HomeBuyer
- April 05, 2021
- San Antonio, TX
Most of the team of people we worked with at Lennar were professional, informative, also helpful and patient when we had questions (and we had a lot). When we had to leave voice mail messages they responded quickly, and that was important to us. Our home is beautiful, and only a few small repairs need attention, which they have already stopped by to see.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Lennar - Make sure you ask what color your house is going to be.
- Anonymous
- Verified HomeBuyer
- April 03, 2021
- San Antonio, TX
Make sure you ask what color your house is going to be. Didn't know I needed to ask what the color of my house was going to be painted, my bad for assuming they painted houses in neutral colors, which are more versatile. I wasn't shown what the color scheme was going to be so you don't really have any options to choose, it seemed it was either you buy it or someone else will. The construction manager is very responsive and hardworking, kudos to him
Lennar responded:
Hi, thank you for sharing your experience and review with us. We are sorry to hear about the disappointment you outlined regarding the color of your home and the process of selecting the color. If you have any items needing additional attention, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 4
Trustworthiness 3
Responsiveness 4
Lennar - Awesome.
- Mae S.
- Verified HomeBuyer
- April 02, 2021
- San Antonio, TX
Awesome. Good Value. Excellent Service.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great all around experience!
- Peter D.
- Verified HomeBuyer
- April 01, 2021
- San Antonio, TX
The company was great in all aspects throughout the entire experience. Even after closing. Highly recommend!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Anna the sells rep
- Anonymous
- Verified HomeBuyer
- April 01, 2021
- San Antonio, TX
Builder's not doing a good job. I paid lots of money for my house and the finished product is bad. Lack of paint inside and out,etc...
Total Score 5
Quality 1
Trustworthiness 2
Responsiveness 5
Lennar - This is my second Lennar home, first home in Texas.
- Derrick O.
- Verified HomeBuyer
- April 01, 2021
- San Antonio, TX
This is my second Lennar home, first home in Texas. I was expecting more, my buying experience was better in CA.
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 3
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