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Lennar Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About Lennar.

Read all 1148 verified reviews from homeowners that built a new home with Lennar in the San Antonio area. San Antonio homeowners have rated Lennar an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 3.4 out of 5 stars in San Antonio Area

1148 Reviews in San Antonio Area

Ratings by Category

Overall 3.4

Quality 3.1

Trustworthiness 3.3

Responsiveness 3.2

Lennar in San Antonio Area

View Homes

Customer Reviews

Great Experience

  • Scott B.
  • Verified HomeBuyer
  • March 26, 2020
  • San Antonio, TX

They take care of you through the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Staff at Lennar were caring, amazing and awesome!

  • Daniel P.
  • Verified HomeBuyer
  • March 26, 2020
  • San Antonio, TX

My home buying experience with the customer service that I received from Lennar was A++. Everyone was caring, and really helped us with any information that we needed. Shout out to Niha Simmons and Pete for always helping us and making us feel valued in our new community!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Willow Grove

  • Michael N.
  • Verified HomeBuyer
  • March 26, 2020
  • Schertz, TX

Absolutely outstanding!! The sales, construction members and mortgage members we dealt with during the purchase process and after moving in was phenomenal. I could not be happier!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love our home!

  • Charrell B.
  • Verified HomeBuyer
  • March 26, 2020
  • San Antonio, TX

Thank you Jamie W. And Cody!! We love our home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Great

  • Clarissa O.
  • Verified HomeBuyer
  • March 25, 2020
  • San Antonio, TX

Great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Hidden Trails Homes

  • James B.
  • Verified HomeBuyer
  • March 25, 2020
  • Bulverde, TX

We bought a model floor plan after bouncing back and forth. The place is great overall. Location in Bulverde/ north SA is great. The home buying experience is way easier and better than going through an agent for a used home. If we were to buy again, we’d leave the appliances out and buy our own due to low quality. Plan on painting your garage and installing your own door opener. The provided home wireless router is not wired in so you have to route your own power. The tile work in bathrooms is par due to broken edges facing out and uneven placement. Overall, my wife and I are happy due to ...

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Buying experience with Lennar

  • Michael R.
  • Verified HomeBuyer
  • March 25, 2020
  • San Antonio, TX

Lennar was very diligent throughout the entire process, and even did follow ups after move-in. We are very pleased with our experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Construction manager is better but all the rest of the sales process needs a lot of improvement

  • Anonymous
  • Verified HomeBuyer
  • March 25, 2020
  • San Antonio, TX

Prepare to be disappointed.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar - Thank u

  • Victor A.
  • Verified HomeBuyer
  • March 24, 2020
  • San Antonio, TX

Thank u

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome Company

  • LaFonda D.
  • Verified HomeBuyer
  • March 24, 2020
  • Converse, TX

From start to finish, Lennar is by your side all the way!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - workers may not have very much experience on certain job done

  • Vijay K.
  • Verified HomeBuyer
  • March 24, 2020
  • Converse, TX

workers may not have very much experience on certain job done work on this house like paint putting fixtures.paint wasn't done right

Lennar responded:
Thank you for taking the time to share your comments with us and I'm sorry you feel this way. I would like to hear more about your experience and have it addressed by our management team. Please send us an email to corporatecustomercare@lennar.com with your experience, contact information and home address.

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

Disappointed

  • Johnnie G.
  • Verified HomeBuyer
  • March 24, 2020
  • San Antonio, TX

Not the home buying experience I wanted. Disappointed.

Lennar responded:
I'm sorry to hear you aren't satisfied with your experience. I would like to hear more about it and have our management team review. Please send us an email to corporatecustomercare@lennar.com with details of your concerns, your contact information and home address.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

Lennar - very responsive with requests to complete items after we moved

  • Yvonne B.
  • Verified HomeBuyer
  • March 19, 2020
  • San Antonio, TX

very responsive with requests to complete items after we moved in

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar - Sales and construction manager very helpful

  • Yeriza R.
  • Verified HomeBuyer
  • March 18, 2020
  • San Antonio, TX

Sales and construction manager very helpful

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Great floor plan - Gilson model - need better/more quality construction checks while home is being built

  • Juan M.
  • Verified HomeBuyer
  • March 18, 2020
  • San Antonio, TX

courtesy Lennar employees

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Thank you

  • John F.
  • Verified HomeBuyer
  • March 17, 2020
  • Converse, TX

I appreciated the ease of the process and the results

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Would not recommend

  • Ivan L.
  • Verified HomeBuyer
  • March 17, 2020
  • San Antonio, TX

Construction Managers are unresponsive

Lennar responded:
Thank you for taking the time to share your comment with us and I'm sorry to hear you are experiencing communication difficulties. I'd like to review this further for you, please send us an email with your experience, contact information and home address to corporatecustomercare@lennar.com.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Lennar - Not explaining about the warranty of the house

  • Edwin M.
  • Verified HomeBuyer
  • March 17, 2020
  • San Antonio, TX

Not explaining about the warranty of the house

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 1

Worry free

  • Robert W.
  • Verified HomeBuyer
  • March 17, 2020
  • Cibolo, TX

Trevor kept in contact consistently throughout the process anything that can up he had the solution waiting for us he also was available to answer any and all questions I had which helped ease the process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I’m not quite sure

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • San Antonio, TX

As long as your issues are within your 30 days of moving in are taken care of you’ll have no problem. I can’t say 100% but it seems like any work order you put in after your 30 days of moving in “isn’t covered “ grant it my issues were a little unconventional but I really hope I don’t need my warranty because I feel I might have a lot of problems.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

complete

  • John V.
  • Verified HomeBuyer
  • March 17, 2020
  • San Antonio, TX

Thanks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good and bad

  • Amy F.
  • Verified HomeBuyer
  • March 06, 2020
  • San Antonio, TX

Definitely lots of issues closing, things to correct and fix after the purchase, some things what were done via a shortcut and we still haven’t gotten our touch up paint kit. The style and layout of the house is great and the color scheme is what we wanted. The size of the lot and location is why we went with Lennar.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Good first home buying experience

  • Anonymous
  • Verified HomeBuyer
  • March 06, 2020
  • San Antonio, TX

Overall good experience, did get the closing date moved a few times but that is inevitable sometimes. One thing I wish they would’ve actually mentioned is the sod in the backyard is not all the way included, it is in the brochure but there’s so much information on it it get overlooked. The loan officers were very patient, really went out of their way to make as easy as they could, the seller was also great.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 3

Not Impressed

  • Jannah M.
  • Verified HomeBuyer
  • March 05, 2020
  • New Braunfels, TX

I took the time to write a long review and due to a not so nice review it was not published. So this is my second attempt will see how it goes. Im not impressed with the quality of work on my home. They used cheap products. I will add all buyers should be told they only give you 20 feet of grass in the back yard. Very disappointed in Lennar.

Lennar responded:
Hi Jannah, thank you for your feedback about your purchase and your initial review. We are sorry to hear about the issues you described. Please email us at corporatecustomercare@lennar.com if there are items needing to be addressed and we will follow-up for you. We hope that your experience has improved! – Lennar Customer Care

Total Score 2


Quality 1

Trustworthiness 4

Responsiveness 5

First time home buyer

  • Jacob C.
  • Verified HomeBuyer
  • March 04, 2020
  • San Antonio, TX

Love Lennar, really happy with my purchase

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5