Lennar Reviews in San Antonio, TX

I’ve had a great home buyer experience. The loan officers were great and very helpful in every way. Everything has been great, I’ve only have one issue that has arisen. My ultimate goal is this situation is to be treated fairly with the current issues dealing with, over a period of time. Thank you

After the sale responsiveness is lousy

The paint used for the defects found on the walls or doors did not match. We have not even moved in the house and there is a crack in the living area already.

From start to finish, the process was smooth and well‑organized. The Lennar sales, contractor, financial, and community teams were consistently responsive, helpful, and clear in their communication. Every step was well supported, and the staff followed through on their promises. Overall, it was a great experience that made the transition from buying to moving in smooth. My home is stunning, and I am very pleased I selected a Lennar property. Thank you!

To be a first time buyer on a New Home for me was just horrible. I would like to speak to someone in person so I can share this horrible experience that I have been through with my Lennar Home. I'm hoping I get a response and I hear from someone soon. Thank You, Mary Alice Rodriguez

We bought a Lennar home in Arizona and we were very pleased about the quality of the home. Our experience in Texas has not been the same. Not one towel rack in 3 bathrooms. No loop in the garage for installing water softener or water filtration system. No refrigerator or laundry washer or dryer. No hooks in bathroom. Over $8000 in expenses. Plus no garage door opener or painted walls in the garage. No baseboards in the garage as well. I’m sure all these things left out will have an immense impact on Lennar’s bottom line. And no window covering over the back door. We use paper taped over the window until we find a suitable solution. The house has a great layout. If Lennar had only paid attention to the details. The design of the space for the refrigerator allows for the pantry door to open into the refrigerator and one of the cupboard doors to open into the refrigerator. Another cupboard door opens into a wall. We put rubber stoppers on the doors to soften the contact. So many surprises we didn’t expect.. A much different experience from what we expected after our experience in Arizona. We should not have have thought that we would have the same great experience with Lennar in Texas as we did in Arizona. ... More

The entire experience was trash from start to finish. Poor communication, wasted time, mixed messages, and zero follow through. I had to chase answers, repeat myself, and deal with unnecessary confusion that should never happen in a basic transaction. The only good part of this experience was Ana. She was helpful, responsive, and actually did her job. Without Ana, this would have been a complete failure. Everyone else dropped the ball. I wouldn’t recommend this place based on my experience

Starting with the showing, i had a great experience. The mortgage originator was awesome. But the (concierge), was awful. Never returned calls. Not even sure what her purpose was. Now to the house, day of closing I go pick up my keys. I pull up to house, and cleaner was just arriving. She pulled in and blew through the house in 10 min. House is still full of dirt over a month later. I am still getting glue off of flooring through the house. The paint they use must be water color paint because you can not wipe it down. I need to clean the walls but if i wipe it with warm water, the paint comes off. So I need to paint everywhere. There was a creak upstairs when I did the walk through. The guy who did the walk through with me promised me it would be fixed. It still creaks. The carpet it full of paint along all the edges. The shower caulking along the floor was moldy before I even moved in. I redid that. All the caulking throughout the house is cracking already. There are cracks throughout the house at all the seams. Just a very rushed house with zero care. Was it cheap? Yes. Thats about all I can say thats good. ... More

Being attentive to the time frame that you are being assisted with a HOA problem One barely moving in not even 3 months

My experience was okay with Lennar. My biggest let down with the buying process was the closing. I closed online but when I came to get the keys to my home no one was there to greet me or thank or congratulate me. They just handed me a dirty envelope with keys in it. Such a let down after making such a huge purchase and it being my first time. I did express my disappointment but no one seemed to care after the paperwork was signed. As far as the home itself, there have been a few issues. Not big issues, but being a brand new home I didn't expect this many issues one month into my new home. It is also a little tedious getting in contact with the right people to get repairs done. Especially if it's after hours. Most of the time they want to come during regular business hours which means I am also working so that makes it hard to coordinate. Other than those issues, everything else has been good. ... More

Very friendly, helpful and responsive to anything ASAP to everything that was needed

Home is great had a small electrical issue which was very unsettling

Very helpful through the process

My only request during the whole home buying process was for the house to be cleaned prior to closing. During my initial tour of the home there was paint splatters/spills on the floors and in the showers, which I was told would be cleaned up prior to closing. The paint was still there during the new home celebration, and once again, I was told the house would be cleaned prior to closing. Needless to say, none of the paint was cleaned up when I picked up the keys after closing. Disappointed that they didn’t do the only thing I requested. Home buying process was very simple and quick!

The overload of everything Lennar was a nightmare; new grass layed on hard clay; high fee for changing HOA over to me with never ending fee for 60 plus years and no one controlling the rules or bylaws. Get your hands on the HOA bylaws before you buy wish I had. I will not be here in 5 years.

First off the experience was terrible. The only good thing is that the house is put together mostly right. Only here a month and a breaker went out already. I the buying process we had to drop 23,000 on closing costs because lennar did not cover anything. No offer or nothing to cover any of the cost on top of paying 261000 in a loan all because we did not use their loan officer or lender. We did not use their inspector either. The yard was done terrible and they only put in grass 15 feet from the back door. Our yard is at least 60 feet by 60 feet. The house was dirty when we arrived with dirt all over the floor and trash in the yard. The garage had lots of paint chips on the ground and we found parts that were laying on the ground with no explanation of where they are supposed to go. No blinds were put in and internet was not activated before we got there. Also the internet is supposed to be included in the HOA but we were not asked if we wanted it in the first place. All in all the experience was terrible, no consideration for us as buyers and moving costs and charged full closing cost which made us dislike lennar very much. Would not recommend to anyone. ... More

My experience with Lennar was nothing short of amazing 10/10 from the very start to their concierge services and attention to detail. Lennar is your one stop shop for all your home buying needs and highly recommended!

This home buying experience was frustrating from start to finish. The build quality did not match the price. Multiple issues showed up that should have been caught before closing. Finishes felt rushed and inconsistent. Communication was weak. Getting updates or answers took repeated follow-ups. Problems were acknowledged but moved slowly, if at all. Some items were marked complete without being properly fixed. Value for the price was disappointing. You pay a premium but still end up chasing basic corrections. If you expect strong attention to detail and prompt service after signing, you’ll likely be let down. I would tell buyers to document everything, push hard, and set expectations early. Do not assume issues will be handled quickly once the paperwork is done. ... More

It started out with the broken promises from sale people, managers to tittle. Lennar cheated in every step and trained their personnel to be as tricky as possible. I did not expect a high quality home when purchasing three of them at the same time, but these Lennar products were poorly designed and horrible built. When I pointed out the problems before the closing, they blocked my phone number and never addressed the problems.the vinyl flooring has large gaps, ceiling corners cracked wide open, it look like the house had been thought an earthquake! Lennar installed an empty wall box in the garage instead of the 220v outlet for EV. They installed a passage handle on the bathroom door instead of privacy handle! This was the biggest mistake of my life to deal with the home builder: LENNAR! ... More

Wasn’t able to move in on first closing day already had movers ready for set date . Had to keep having workers to come fix things that were done poorly more than twice .

I call 4 or 5 times about my tree came out of the ground. The wind blew them out. They’re all broken and they will not replace them the landscaper The contractor has already been closed.

Closing was nightmare for me

Not everything I was told is how it really happened. Everything I was told that would be included with my monthly payment in escrow with separated from the actual payment so all my bills are all over the place and I had to hunt down everything that I’m going to be paying so that I do not forget to pay something only use my house such as insurance taxes HOA fees were all supposed to be included with my monthly mortgage payment. I’m very disappointed and just a month and a half after purchase I get hit with more cost that I was not anticipating they can do better.

The buying experience and workmanship wasn’t so great however, Victor has been there every step of the way when responding to issues. He’s very professional, knowledgeable, and listens to what you are saying. Great communicator and fantastic to work with.

I was informed before closing and after the initial inspection that I paid for that all deficiencies would be fixed. There was a minor crack in the outside foundation. I commented about it and was told by the independent inspector. Don't worry the builders correct that. After I paid wired funds I had to sign off on repairs being completed. There i was told: company policy says we don't fix that crack. They don't put a glaze on it either. I was informed about 8 missing window blinds were a deficiency. Same response: company policy we don't fix that. I was also brought to the backyard and told you were told you would get sod for your entire yard. Well we don't do that.bCompany policy. You get some. You better pay a lot of money to water it or it will look dead. It won't be dead. Trust us. If I could unbuy this house I would. Oh and on top of this during closing you took too much money from my account. Did you apply it to my mortgage? Absolutely not. Did you give me an option to bring a check? No. Did you let me bring cash? No. Did you let me send them via ACH and pay less. No. So the overpayment lies in limbo. I called and asked can you just print it for me. No company policy. My take home message: lennar we will treat the home buyer like garbage. ... More