Lennar Reviews in San Antonio, TX

I BOUGHT THIS HOUSE FOR RENT AND THE PLACE HAS A GOOD DEMAND IN THE MARKET.

The beginning of my homebuying experience was exciting and smooth — choosing the house and putting the money down was easy. However, once it came time to close, things took a frustrating turn. Communication from the closing department became nearly nonexistent, making what should have been a celebratory time stressful and uncertain. After receiving my keys, I was told the home had gone through its "final clean," but unfortunately, it had not. I was never informed that the grass would only be laid out 15 feet from the house, and no explanation or heads-up was given. Even more frustrating, the trees that were planted were clearly not set up to survive — they were poorly installed and left without proper care or conditions, essentially giving them no chance to thrive. Buying a home is a big and emotional investment. While the initial process gave me hope, the lack of follow-through and attention to detail in the final stages has left me overall disappointed. ... More

Was always told never to buy this builder by multiple realtor friends but went ahead anyways because I liked the house itself. Getting a response or getting them to take care of pressing issues was like pulling teeth. If you’re not prepared to continuously harass them for a response on any issue you have don’t buy here. As a first time home buyer this was an extremely disappointing and stressful experience. All these people want is your money, they don’t care about anything else. Good luck getting a hold of anyone once you close as well. Just go look at the community reviews. Now I know better moving forward. ... More

Buying- Prepare yourself to be rushed throughout the great home buying experience. Inspections- Have a trustworthy inspector and schedule ahead of time through the home building period, Modelos are the builders choice of hydration. SOD- You’re sod will be left out to dry in the Texas heat, on the stack it comes in and then installed just to be told it’s going through SHOCK, During a stage 3 watering restriction.

Overall positive experience. The site construction manager, Erick, was excellent in his service, our interactions and follow through. The home is nice, with several compliments recei.

The house was built too fast a lot of stuff on the house that needed to be fix but the warranty is good and the workers responded quick to fix the issues on the house in repairs. Nice new neighbor hood.

Overall experience was not what I expected. Staff is not friendly and staff does not call back to answers questions.

Love the home for the price

Let me start but saying I love my house and location! The sales agent was great and very friendly! The mortgage side is 10 out of 10! Very easy, responsive and very nice. The construction team is horrible. Late to every meeting if they showed up at all. Didn’t fix all the items on my pre closing walk. It was cosmetic but still wasn’t fixed. The house closed without grass. It’s been 45 days since closing and still do not have grass. Mind you it has rained some but they do not respond to canceled start dates or follow up. I text them with no response. I love my house and don’t regret a thing but constriction team has to go! I don’t mean the actual builder guys because they seem to be good! I mean the supervisors. ... More

Everyone at Lennar was very attentive to our questions and concerns throughout the construction and purchasing of our new home.

Was told they were going to come and do a final cleaning and never happened when sod was laid they put a gash in the siding of the house, lots of glue left on floor as well as paint drops throughout the home both front and back doors not sealed with weather stripping fully there for you can see daylight at bottom of doors.

Lennar Portal is absolute garbage!!! The purchase of this Lennar Home was purely possible because of Marina’s compassion and you dont even want to know who she is no woner you cant fix the problem! By the way your survey system is also a pile of you know! But you obviously don’t want the truth! Listen to your employees! They have told you the Portal is awful!

We did the walk through and put blue tape. Looks like some of the tape was taken off with no repair done and some of the touch up (especially painting) was made worse by the sloppy work.

I bought 2 homes and had the worst experience with Marshall the loan officer. He treated us like 2nd rate citizens and gate kept the entire process. We are seasoned home purchasers and have never had this worse of an experience. Derek the construction manager was also awful. The house was supposed to be ready for a final walkthru and wasn’t ready, we had to come back. He was complacent and really uncaring. I will do my business with another home builder than Lennar.

Poor quality for price. Every home on my block looks the same

The process was easy, smooth. The Loan Officer was great Michael that handled our loan was easy to talk to and contact through the whole process.

The material is pretty cheap. I still gave blue tape from my walk through of spots that were never corrected. My neighbor closed a week after me has his grass and trees I was told “sorry” by construction mgr was then told I was scheduled for Tuesday June 24, 2025 to get my grass. That’s STILL has not happened. There’s always trash in our yards from the builders because they leave their trash everywhere blowing around foam plates, water bottles, trash bags, aluminum foil. It’s everywhere.

There were some concern areas but they were quick to assist.

There is no changing anything, very thankful I was able to purchase my own home but hindsight maybe I should of looked around first. Garage door cracked while trying to install a security lock, inside of the drywall facing windows had to be repaired before blinds could be added. was told I would receive 1 tree in the front and two in the back just to find out others were told the same but the two in the back would not happen even with emails and text correspondence. now I'm coming up on week three waiting on the HOA to give the permission. no faucet on the backside of the house of which I forgot to look for and no outlets down one complete side in the garage. The sod that was used is smack full of weeds, the sod I bought outside of what was provided has little to none. ... More

The experience was Great. All steps were in appropriate order and as told how it would go. Recommend Lennar to anyone.

- The initial purchasing process was a smooth one. - Several smaller issues that were discovered during the walk through & reported were not resolved as promised. Meanwhile, the Lennar team were persistent about ‘closing’ so we did it as soon as possible. The outstanding issues were never addressed. - It’s not necessarily the issues that wasn’t completed, but the promise that wasn’t kept creates a negative impression.

I had a great closing experience. The process was quick and trouble-free. No delays or time lost, all t’s were crossed and i’s dotted.

During the 2 video tours the different functions didn't talk through what the process should be, and they didn't know who should go first or who had done what and whatsoever; the construction gabbage was there on the site for 2 weeks without people cleaning up; the landscape team that works with Lennar didn't check whether all sprinkles work properly; and I don't know why landlord needs to turn on gas within 3 days of closing since nobody needs to take a shower or cook during rental house showing, that led me to a $150 gas bill with no usage of gas at all.

Horrible purchase. There was nothing good to discuss in terms of me closing on my new home. The only good thing to talk about was that the warranty people were great at responding to issues because they had to see me many times in the first month of purchase. On the other hand, for my blue tape inspection, they simply removed the blue tape off the wall and did not paint over where I asked them too. Also, the fridge that I negotiated to be apart of my closing deal did not have the water line installed correctly, which I thank the warranty people for fixing quickly. Another issue was that the dishwasher line was not installed correctly, then again warranty had to fix. The main issue was that my realtor and I were ghosted many times by our home consultant by the name of Lindsay. There would be many weeks between each text for a response with my realtor. In fact, she completely ghosted me the entire time until the day of closing and I have the text messages to prove it. I ask you properly train your construction managers in due diligence and pay attention to detail. Train your home consultants to have better customer service and not ghost people completely. Thank you, this will be the last time I ever buy a Lennar Home. ... More

Overall, we were pleased with your home buying experience with Lennar. We were guided pretty much by Lennar and guided through the process. It helped greatly having a realtor working with us to ensure things went smoothly. I’m pleased with my home buying experience.