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Lennar Reviews in Provo Orem, UT

What Provo Orem Homeowners Have to Say About Lennar.

Read all 93 verified reviews from homeowners that built a new home with Lennar in the Provo Orem area. Provo Orem homeowners have rated Lennar an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Lennar

has 4 out of 5 stars in Provo-Orem Area

93 Reviews in Provo-Orem Area

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Value 4.1

Responsiveness 4

Lennar in Provo-Orem Area

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Customer Reviews

Our First Home

  • Joel D.
  • Verified HomeBuyer
  • March 19, 2024
  • Eagle Mountain, UT

Lennar was a huge blessing for us in search of our first home. Not only did they have the best price around, but also were able to get us the best fixed interest rate around at nearly 2% below the going rates. The home was above par from finish work, lay out, all the way to outward street appearance. Our only complaint was the Lennar agent we worked with was often very hard to get ahold of to answer our questions or concerns. Other than that, it was a phenomenal experience for our little family.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Home Buying through Lennar Homes

  • Chase B.
  • Verified HomeBuyer
  • September 26, 2023
  • Heber, UT

I love the new home we recently purchased through Lennar. The value is great and was a dream come true being able to move in. I enjoyed working with Lennar, their lenders, and quality assurance team. They took care of us all the way through the process.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Homebuilder is amazing BUT beware of their mortgage company!

  • Nichole K.
  • Verified HomeBuyer
  • May 10, 2022
  • Saratoga Springs, UT

Lennar is HANDS DOWN the BEST builder we have worked with or come across. Their houses are gorgeous and the workmanship and list of inclusions is amazing! They make you feel valued and care about your home. However, our experience with their lender was horrible and I would suggest using your own mortgage company.

Total Score 4


Quality 5

Trustworthiness 2

Value 4

Responsiveness 5

I really loved being able to walk through all the various homes to decide what was right for me

  • PENNEY J.
  • Verified HomeBuyer
  • January 12, 2022
  • Saratoga Springs, UT

Everyone at Lennar is very friendly, this is my 2nd home - but my first time buying by myself - it is very overwhelming - they were always very patient with me - I went back to the model home quite often - just to make sure it is what I wanted - they do put you on a wait list - but keep you updated

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Enjoyed not getting bugged down with various options and expenses. Just on price.

  • Mohammad T.
  • Verified HomeBuyer
  • October 04, 2021
  • Saratoga Springs, UT

Made home buying an easy process.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

Overall better experience giving the Home feeling and sense of completeness.

  • Rajesh M.
  • Verified HomeBuyer
  • June 29, 2021
  • Saratoga Springs, UT

Internal Architecture and design on Living floor and Master bedroom are very well planned. Builder included most of the standard features and configuration without any additional cost( eg, Carpet, Quartz Counter Top, Vinyl flooring, blinds etc), this saves lot of time. Kids room should be slightly bigger. Lennar need to work on Garage design, Not possible to park two cars. also need to work on to get better appliances provided in home. Last thing that comes with Townhome is HOA, its should be well planned and should not be impacting the home owners.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Positive

  • Mark S.
  • Verified HomeBuyer
  • March 25, 2020
  • Eagle Mountain, UT

Very good experience.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

NA

  • Ben Russell B.
  • Verified HomeBuyer
  • January 03, 2025
  • Eagle Mountain, UT

To many people asking for the same information

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 1

Nice townhome in a great location

  • Paul M.
  • Verified HomeBuyer
  • November 17, 2024
  • Heber City, UT

Builder grade, entry level finishes and materials. Garage is left unfinished. The unfinished basement is a plus.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Warranty service is very poor

  • Santhosh A.
  • Verified HomeBuyer
  • September 20, 2022
  • Saratoga Springs, UT

The warranty service is poor and so much of process even for the small fix.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 2

Lennar - Its was a good experience buying lennar home with minor hiccups.

  • Anonymous
  • Verified HomeBuyer
  • April 05, 2022
  • Saratoga Springs, UT

Its was a good experience buying lennar home with minor hiccups.

Total Score 4


Quality 4

Trustworthiness 4

Value 3

Responsiveness 4

Lennar - Overall our home was built fairly well, but there were some issues

  • Anonymous
  • Verified HomeBuyer
  • April 05, 2022
  • Saratoga Springs, UT

Overall our home was built fairly well, but there were some issues we brought to the attention of our new home consultant that had to be brought up multiple times before anything was done. Some issues were not relayed to the construction crew/building manager, which led to multiple appointments for repairs after closing.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 2

Lennar - Great sales experience at first, but as the house progressed,

  • Anonymous
  • Verified HomeBuyer
  • May 20, 2021
  • Eagle Mountain, UT

Great sales experience at first, but as the house progressed, almost ghost like experience. The site construction manager was extremely rude toward us when we hired a third party inspection company to inspect prior to close.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

Our First Home

  • Monica C.
  • Verified HomeBuyer
  • December 24, 2022
  • Saratoga Springs, UT

We purchased our first home with Lennar and our sales agent Cathy was awesome! We love our home and the builder's responsiveness has been great. However, the quality of the materials is not the best. The workers mishandled a lot of the materials used and went to extreme lengths to hide the damage, but as I started cleaning, it became visible that these items should have been replaced.

Total Score 4


Quality 2

Trustworthiness 1

Value 4

Responsiveness 4

Lennar - They were very helpful in explainini all the features and benefits

  • Robert S.
  • Verified HomeBuyer
  • April 14, 2021
  • Saratoga Springs, UT

They were very helpful in explainini all the features and benefits the community and home has to offer

Total Score 4


Quality 0

Trustworthiness 0

Value 0

Responsiveness 0

The house is beautiful

  • Jasmine Jenelle C.
  • Verified HomeBuyer
  • June 25, 2025
  • Eagle Mountain, UT

We love our townhome I would say if your a first time homebuyer like we were and you want to make it a special experience have a realtor because the experience it’s self didn’t feel very special and I will say every situation might be different but I would say they updated us on the progress but the whole time up until closing we didn’t even know for sure if we even got officially approved so we were more stressed than excited during the process. And we didn’t even get a key at signing we didn’t get our code until later the day we signed and the code they gave us first wasn’t even the right ...

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Lennar Experience separate from the agent that showed us the property. Tess was great

  • Shannon K.
  • Verified HomeBuyer
  • December 12, 2024
  • Heber City, UT

Tess was great to work with.. she was very informative and helpful..on the mortgage side, not so much..frustrating, would provide info and then they would ask for the same info you just gave them.. we couldn’t close the way we were supposed to, so we had to drive to salt lake to do so.. quality of materials - Lennar doesn’t care, gives you zero choices and the cheapest of cabinets, flooring at a pretty steep price.. you get what you get and that’s it! Literally most of all the new home buyers on our street have literally gutted their brand new homes and built them back the way they should be ...

Total Score 3


Quality 2

Trustworthiness 4

Value 3

Responsiveness 4

Josue

  • Josue V.
  • Verified HomeBuyer
  • October 23, 2024
  • Saratoga Springs, UT

I like the home, but we were bad informed by sales department, if we knew the up coming development we might wait a couple months to select the location we preferred, we asked about those future homes, and we were told no development was in the near future, but just a month in the home and the whole site is developed and now we are going to be 30 years desiring to be on a different site, I don’t know if they really didn’t have the information, but that information is critical at the time of making decisions, we even are recommending multiple friends and some of them told us that they were not ...

Total Score 3


Quality 2

Trustworthiness 4

Value 3

Responsiveness 3

Mortgage approval documents

  • Kevin S.
  • Verified HomeBuyer
  • October 23, 2024
  • Eagle Mountain, UT

Far too much probing with ‘required’ documents for loan approval. This is a monetary transaction and nothing more, the ONLY thing that matters is that the loan can be paid legally. Check my job, check my credit, that’s all that is needed. My education and life story is not your business.

Total Score 3


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

Love the Warranty, Felt like the actual quality was less luxury than expected

  • MaKayla C.
  • Verified HomeBuyer
  • July 27, 2023
  • Saratoga Springs, UT

We picked a Lennar home because after looking at all of the builders in our area (and there were a lot!) We loved that Lennar's homes include everything and have a more upgraded feel to them. However, since living in the home, we do feel the actual quality is lower than our last home we lived in. We've had multiple cracks in the baseboards, some little issues with the towel racks and faucets and just a handful of small things that are a bother considering how expensive homes are and considering we thought Lennar was the best after looking into many builders. The good news is, the warranty has ...

Total Score 3


Quality 2

Trustworthiness 4

Value 3

Responsiveness 5

Fast build but quality took a major hit.

  • Ryan C.
  • Verified HomeBuyer
  • August 31, 2021
  • Eagle Mountain, UT

fast and easy process. finish work is awful. We have wavy walls, trim doesn't match up, the corners of every wall look horrible and drywall screws popping out everywhere.

Total Score 3


Quality 2

Trustworthiness 4

Value 4

Responsiveness 3

Lennar - Lots of issues in the fine details.

  • Brad I.
  • Verified HomeBuyer
  • July 24, 2019
  • Eagle Mountain, UT

Lots of issues in the fine details. We were missing a breaker for our air conditioner, several issues with doors in our home and slow when getting things addressed.

Lennar responded:
Hi Brad, thank you for your feedback. We are sorry to hear about the issues you've had. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care

Total Score 3


Quality 2

Trustworthiness 3

Value 4

Responsiveness 3

Disappoininted in the workmanship

  • Shauna H.
  • Verified HomeBuyer
  • December 10, 2025
  • Santaquin, UT

I did have a home inspector for the townhouse. He found some minor issues that were addressed, but would not have been had I not had an inspector. Including a broken ceiling fan. Although the terrible over cuts to install the floor were initially ignored and I was told they would not be fixed, It was a deal breaker and I was ready to walk away. Finally, after my agent, the selling agent and the supervisor were all together, a plan to fix the problem was agreed on. It was silly that I was told this was not something that would be repaired. It never should have happened, nor should it have ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Brett the guy you have doing the final inspection this house was Filthy!!!!!!!!!!!!!! and if I would have had more time I would have not signed off on the cleaning and the house was not ready to move in My wife and I had to clean up.

  • Mark B.
  • Verified HomeBuyer
  • August 16, 2025
  • Heber City, UT

the house was Filthy, want a joke to not clean out the vents for cabinets. I would not recommend Lennar homes to anyone. Sorry but the truth.

Total Score 3


Quality 3

Trustworthiness 2

Value 2

Responsiveness 4

Great prices, but do not expect a good customer service.

  • Lucas E E.
  • Verified HomeBuyer
  • April 09, 2025
  • Eagle Mountain, UT

Good pricing, good support until you close. After that, it’s clear to me that the primary goal from the warranty team is to not do anything. Super different from previous home built with another builder that would go above and beyond. Have been waiting for almost 2 months for one issue.

Total Score 3


Quality 2

Trustworthiness 3

Value 4

Responsiveness 1