Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21969 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Informative, carefree, accurate
- Gregory P.
- Verified Homebuyer
- October 30, 2026
- Henderson, NV
Although everything wasn't perfect, but my overall experience with Lennar was simply amazing and I got to enjoy my first time home buying experience! Any major issues that did come up they did address in rectify in a timely manner.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Overall very happy!
- Michael C.
- Verified Homebuyer
- October 30, 2026
- Phoenix, AZ
Overall I am very happy with my new Lennar home. Especially John C. who was incredibly responsive and helpful with post-move-in issues. I just wish that somebody would pay a little more attention to the small details during (or at the end of) the construction process. (1) The amount of trash that the construction people just throw around and then ends up flying throughout the community (where people already live) is atrocious; and (2) somebody should be in charge of going around and "fixing" the little things like paint and chemical splashes on countertops, walls, floors, carpet, fixtures, ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Terrible loan officer Hayden H.
- Anonymous
- Verified Homebuyer
- October 30, 2026
- Cedar Hill, TX
Everything was great until Hayden H., our loan officer, started to work on our loan. His lack of communication is unbelievable. Never returned any calls or emails and never answered our questions. It took over 90 days to tell us that we were not approved. Never explained why. We tried a different loan officer, and on the first call, he explained everything we needed to do to get approved.
Total Score 1
Quality 4
Trustworthiness 3
Responsiveness 2
Frustrating, Poor Communication, Lack of Trust
- Anonymous
- Verified Homebuyer
- October 30, 2026
- Joshua, TX
During the buying process, I never knew if I were coming or going. I was never given copies of any paperwork and still have no idea if I printed it all. I've had issues with two of my Frigidaire appliances. When I asked for help with the dishwasher, they said to contact Frigidaire (was given no start-up guides or contact info on appliances—just warranty info). They pass the buck like this often! Any little thing turns into an ordeal seems like. I was told several times that I could pick my own electric company. After working extensively with *****, we finally determined that there was ...
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 2
Poor responding time
- Melissa S.
- Verified Homebuyer
- October 29, 2026
- Townsend, DE
We've had a bad experience with receiving the help we needed from our brand new Lennar home. Our fan in our newly built home never worked after two Visits from Lennar and a promised repair it still Has not been repaired after a month. Our shower drain was suppose to be repaired a tech visited and never fully sealed the drain back. After many missed calls and text we have not received a call back to have this issue fully resolved. We were so excited about the Lennar experience but it has not been the best experience and I'll be looking to share my experience with other friends and family who ...
Total Score 3
Quality 2
Trustworthiness 1
Responsiveness 1
Love my home
- Anonymous
- Verified Homebuyer
- October 28, 2026
- Henderson, NV
From my initial purchase until I received my keys the process was smooth and the team easily guided me through the steps. My home turned out beautiful, just as I expected. Everyone on the Lennar team was amazing, all the promises were kept and they always responded to me in a timely fashion. Lennar builds a quality home, offers the best financing and their team is exemplary.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience from beginning to end. Latasha the agent was awesome and all 10 or 12 issues we had with stuff in the house was all fixed perfectly.
- Anonymous
- Verified Homebuyer
- October 28, 2026
- Joshua, TX
Great experience from beginning to end. Latasha the agent was awesome and all 10 or 12 issues we had with stuff in the house was all fixed perfectly.
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 5
Horrible experience
- Carol H.
- Verified Homebuyer
- October 28, 2026
- New Braunfels, TX
Gas leak from supplied stove PRIOR to signing closing papers, Lennar refused to help! Sod was dead when put on my property attested to by 2 landscape companies and one irrigation company, Lennar refused to do anything. Called regarding my driveway that is sinking down and cracking, Lennar said that the only cement work that they warranty is the foundation. This all happened the first week after we closed!
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Friendly and helpful
- Anonymous
- Verified Homebuyer
- October 27, 2026
- Manalapan, NJ
There should have been closet at front door entrance and medicine cabinets in bathrooms
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Everything is great so far
- Marcos D.
- Verified Homebuyer
- October 26, 2026
- Dade City, FL
The entire experince has been surreal; it seemed way easier than I thought it would be. Robin M. and Yumi W. made the application and financing go very smoothly. Jacob and Cameron made the inspection and house tour a great experience, explaining everything we needed to know. In living here our first 2 months, we've had no problems at all.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent Experience, Smooth and Easy and Highly Recommend Lennar
- Manuel V.
- Verified Homebuyer
- October 26, 2026
- Fort Collins, CO
Everything went smoothly from start to finish. The Lennar team was organized and responsive throughout. Lennar Mortgage handled the financing efficiently at a competitive rate. Since we live in Florida, closing remotely through Remote Online Notarization was a major convenience. The home was delivered in excellent condition. Our independent inspection found no issues, and the quality of the workmanship and materials is very good. We would buy from Lennar again without hesitation.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar has been exceptionally great to me and I appreciate them very much! Thank you Lennar!
- Jeanett M.
- Verified Homebuyer
- October 26, 2026
- Eagle Lake, FL
My rating was influenced by how well they were as a team. They did great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pleasant
- William C.
- Verified Homebuyer
- October 26, 2026
- Lancaster, SC
I have bought quite a few new homes. This is the first time that I went to settlement and they didn't give you a cooler or hat. You know something you know, coffee cups something with their name on it as a good gesture.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great Home for the price!
- Anonymous
- Verified Homebuyer
- October 26, 2026
- Millsboro, DE
The only small issue is the painter had drips on the floors
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Good job
- Marvae S.
- Verified Homebuyer
- October 26, 2026
- Edmond, OK
Floors are uneven and the coating put on the floors is patchy and uneven.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Sale representative was great from there is pretty questionable...
- Anonymous
- Verified Homebuyer
- October 26, 2026
- Hinckley, IL
Working with the sales representative was a great experience! However, we had issues on the inspection report that weren't handled correctly. I understand delays due to weather but was a nightmare with our kids starting school. Then we move in and find out there is a leak in the basement that came up in the inspection report and wasn't corrected prior to closing. We would have service workers come by without warning. Other than that we truly love our home.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 4
I appreciate Dennis and everyone's timeliness to our questions and concerns. However, we shouldn't be penalized for our loan officer's incompetence.
- Anonymous
- Verified Homebuyer
- October 26, 2026
- Venice, FL
Our loan office dragged out the process much longer than we anticipated. As a result, we missed our closing deadline and were penalized with a daily fee for each day we were still not closed. Thankfully, after working with Olga and Dennis, our penalty was reduced. However, I still do not find this contract agreement to be appropriate.
Total Score 2
Quality 3
Trustworthiness 3
Responsiveness 3
Overall great house for the money. But,
- Oscar A.
- Verified Homebuyer
- October 26, 2026
- Naples, FL
Overall quality a B+ mybe. Inside wallpain a disaster. no tarps used on floor or paving bricks. Closing an incredible disaster. Was attempted on the last day of august 2026 4 different times. Finally, closed, or so i thought at 10:30 at night. Incomplete package. Had to do it all over again the following day. To say that Larry, Curley and Mo directed closing would be an insult to the gentleman...
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 4
Disappointing
- Sandra M.
- Verified Homebuyer
- October 26, 2026
- Punta Gorda, FL
Worst construction Ive ever experienced and Ive had 11 homes. Lennar would not make any of the important items right. Fixed only the little things. The significant issues like Floors not *****, tile installation the worst (hollow and high lippage throughtout), countertops totally ruined from tools, and things being thrown on them with no covering first to protect them, uneven, unsealed epoxy garage floor which flaked apart in one month! And again Lennar denied correcting. Sales people embellish the truth and can be arrogant and condescending and appear "choosey" with who they will give ...
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 4
Irrevocably Disappointing
- Alexis L.
- Verified Homebuyer
- October 26, 2026
- Jacksonville, FL
It was absolutely frustrating and stressful from our initial purchase to our close date to our move-in. Beyond measure. Overall, the quality and value of our new home is rather unsatisfactory. Within our first 1-2 months of living in our new home, we've run into problems that should be even be happening with a new construction home such as a leaking ceiling. There are tons of ugly scratches from cardboard knives (or the like) on our walls along where carpet meets, especially where our stairs are. There is a handful amount of neglected patches on our walls that have no paint or texture to ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Beware Buy at Your Own Risk & Hire Your Own Independent Inspector.
- Raquel Z.
- Verified Homebuyer
- October 26, 2026
- Pleasanton, TX
At the beginning I was very excited to move to this town. I really thought the house was going to be my dream home until I actually moved in. This is not the first home I've owned but this house for sure does not feel or looks well constructed at all. The doors are not aligned or adjusted. The entry doors have visible light shining through the sides & bottoms & you can feel the heat & draft coming in through the doors. The floor was a mess with glue all over the tile. I actually spent days scraping & scrubbing the floors for days. The painters are women, the paint job was blotchy, with spots ...
Total Score 4
Quality 1
Trustworthiness 1
Responsiveness 1
Horrible, bad communication
- Tacaree K.
- Verified Homebuyer
- October 26, 2026
- Dade City, FL
My overall experience purchasing a brand-new home from Lennar has been extremely disappointing, frustrating, and stressful. What should have been one of the happiest and most exciting milestones for my family has turned into an ongoing series of problems, unexpected expenses, and concerns about the quality of construction and customer service. I closed on my home on August 31, 2026, and since then, I have encountered multiple issues that should never have been my responsibility as a new homeowner. One of the most frustrating situations involved construction workers working on neighboring ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Not good
- Anonymous
- Verified Homebuyer
- October 26, 2026
- Ellendale, DE
Everything in the house is not to my satisfaction .
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Get everything in writing and be there to watch over the repairs
- Anonymous
- Verified Homebuyer
- October 26, 2026
- Punta Gorda, FL
The interest rate on my documents differed from what was negotiated. The sales person knew about the change, never disclosed it, and basically admitted it when I raised it. Lennar then told me to proceed at a higher home price or walk away and forfeit my deposit. The home was also dirty on arrival, with wall mud haze all over the floors, and many walkthrough items were never addressed. Things that were repaired often resulted in damage to something else. Get every promise in writing and hire an independent inspector before closing.
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 2
Pleased Homeowner!
- Anonymous
- Verified Homebuyer
- October 25, 2026
- Sharpsburg, GA
My home buying experience was pleasant and I was able to secure a beautiful home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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