Lennar Reviews

This was probably their easiest sale they had and even though i was very flexible with their demands it was not the same way from them. They moved my closing date without telling me juat days prior when they knew I had my airlines tickes purchased. They promised house will come with fans and it did not. Very disappointed about their service and how unflexible they were. Thwy sold a house so it is all what matters to them!!

Was not happy communication was kind of poor only thing that I recommend is really talking to the consumer and when you promise to do something or when you do a walk-through, make sure everything gets done before you sign anything went through a motorhome figured my kitchen cabinets were going to look like that and I end up Getting into my house. It was not what I wanted. And I moved into my house. I thought they will have the construction control next to me, but there’s two by fours laying out with nails on my grass nails all over the place trash the grass got lifted out about three times already they keep running the machines over everything Someone end up using the bathroom right in front of our house right where we leave the door it was so poor and unacceptable just really upset at my first time ever buying a house experience with Lennar. I will not recommend anyone to buy homes for Lennar ... More

Houses not build good

Hello Team, Lennar is reputed builder but with zero quality on concrete. They basically don’t know how to use right concrete mix. Lack of engineering direction. All the appliances in our home are leaking. Ex : Refrigerator leak, Dishwasher leak. When we ask about concrete issues, customer service came and said sorry it’s a bad work may be done during the night time. We can’t do anything it is what it is. Customer service at lennar is there to support lennar, not the customers. They just don’t care about customers. This is our experience and feedback with Lennar with regards to our new home ... More

My home buying experience with lennar was horrible.

The Ac smells bad after one month of living here I was told I'm on myownfor 800 dollars in repair because the home warranty doesn't cover it. Shop elsewhere.

Really bad coordination and communication.

Paper work for closing wasn’t ready on time waited till the day before closing. And there were a bunch of mistakes. Then the day of the closing I had to sit there for way to long because they took forever to fix the mistakes! 10/10 will not ever go through lennar for a mortgage again!

Closed two months ago and almost every single week after closing, we experienced issues with the house where we had to call the builder to send contractors out to make corrections. For the price we paid for the house, this is truly unacceptable.

I hate Lenner. They use the cheapest materials possible, and the quality of life of the homes they build is horrendous. They have monopolized playing in our faces: foundation cracks, appliance issues, and no resolution from Lennar.

Worst experience of buying the home. Buying a new house is a big milestone for lots of people. The joy was taken away. Most of the staff was very unprofessional n not helpful. Worst was the mortgage department. Only good was walkthrough dept.

We don't feel but we strongly believe that we have been deceived and defrauded by Lennar Homes, Lennar Mortgage, Lennar Title, etc. at almost every level of the transaction. Let's say I will be posting the details and better review with evidence on public sites with substantial evidence unless they fix our concerns ASAP! Lennar is very well aware of the blunders it has caused. We don't care that one part of the brand blames the other, etc. but the damage is done to us and some at an irreparable level. From our experience, we strongly believe that not only us but other homebuyers are victimized as well of the unethical, undeserved and unexpected low-class practices of Lennar brand, Lennar family or call it Lennar Culprits implement to not only sell homes to profit ethically but also go above and beyond unlawfully, unethically and unfairly to extort monies and deprive homebuyers of many rights, privileges, benefits, and opportunities to state some of their offerings to its customers. Then, they congratulate homebuyers like nothing happened after the homebuyers are victimized by their ambushes from moment to moment during the process. There are no limits to what Lennar can do deliberately wrong especially administratively to the homebuyers. IF THERE IS NO TRUST, THERE IS NO TRUSTING LENNAR! ... More

I will start with the positives, the home was good value for the price paid and Lennar bought down the rate and covered closing costs. In terms of the home build itself I will say TERRIBLE quality control. Blatant errors that they tried to hide during the walkthrough then refused to fix when I brought them up. Only when I gave them a 0 out of 10 on their rating survey did they reach out to fix them. Even now after living here for roughly 2 months I am finding more and more things wrong. Uneven floors, nails poking up from under the carpet. Totally corporate, they just want to sell you a cheap house, get their check and move on. ... More

I regret choosing Lennar Construction for my home. The entire process was a nightmare, and I would strongly caution anyone considering buying from them. First, communication was absolutely terrible. Getting clear and timely responses was next to impossible, and I often felt left in the dark. They also push you to use their preferred title company—don’t fall for it! The title company has been a disaster, and even a month after closing, I’m still dealing with issues just trying to get my taxes paid. To make matters worse, the quality of construction is disappointing. Our front porch concrete is already cracked, with a chunk missing. It’s frustrating to move into a "new" home and immediately have structural issues. If you’re considering buying from Lennar, do yourself a favor: 1) Hire an independent inspector before closing. 2) Use your own trusted title company. 3) Prepare for frustrating communication. I wish I had known all this before purchasing. Save yourself the stress and look elsewhere! ... More

I have been working with Lennar for approximately 9 years and I have seen how over the years they are doing things from bad to worse and I appreciate that management does not care or at least they cannot do anything since the level of command is followed by one family member to another, in many cases the construction manager is the wife of the person who is in customer care or the brother of the guarantee and so in this way they cannot make each other look bad. As an investor as well as a realtor who works with investors, unfortunately I cannot recommend Lennar more given their poor treatment and finishes. ... More

The agent that sells the house does not give you specific details when I asked about accessories in the house, etc. There are no clarities inside of the contract or at closing. One part of the company doesn’t know what the other one is doing. The mortgage buying experience was completely atrocious and I have experience in buying new homes with other builders. The quality of the materials that are used are absolutely low and cheap. A lot of people in my neighborhood in prosperity lakes have had their roof leaking within the first week by the house. One lady had her sink fall out. Half of the items that were on the inspection before closing were not done but were covered up. If I did not have experience in identifying a lot of the issues, many things would’ve been overlooked. I would never ever recommend Lennar to anybody! ... More

Would not hold property for buyer without non-refundable $16,000.00 down payment. Misleading expectations for completion date and reasons for delays. Lowering exact model price by $20,000.00 after 6 months delay for closing escrow allowing NO-DELAY move in for new buyers.

The quality of materials are basic as to be expected in a builder grade home. I don’t have an issue with the materials used. I have an issue with the installation and construction of those materials. From top to bottom, every surface, every install could have been done better by just about any DIYer than the Construction crew for Lennar. I blame the construction managers on up the chain of command. In my experience, the construction managers only care about pushing your closing date through and the earlier the better, despite knowing issues prior to closing. My experience: I was lied to multiple times regarding several issues that could impact my health and safety. My new build had a major and apparent roof leak. I was told it was bone dry. My home had a gas leak which was discovered during a home inspection. Almost every wall is either crooked, wavy, not square, not straight and or not plumb. My fireplace lacks insulation, so much so that the area in front of the fireplace was 23 degrees INSIDE this morning ! The house temperature was 67 degrees. The gutters leak through the soffits, The roof shingles were cupped, so Lennar squirted silicone under them and hammered them down, but only after I was told the cupped shingles were an optical illusion. My countertop has a crack where it meets the backsplash. I can’t open my back door. My floor feels like rugged, rocky terrain with the slab so far out of spec for the LVP that sits over it that the planks are breaking, worse the extreme peaks and valleys make the floor un-safe for me to walk on. The list goes on and on and on. How was my experience with Lennar? One of the worst experiences in my time on this planet. How was the response from Lennar? Abysmal! In my experience a lot of lies and double talk to get you to close. Two months in and I’m still fighting to get things fixed that should have been rectified before closing. Listen to the bad reviews! They are true. If you still have the stomach for it, then buy Lennar. My experience? My new construction home is actually a FIXER UPPER and that the poor construction has already devalued my investment/ my home. This has created undue expense and undue STRESS! ... More

The Cypress Creek West website explicitly stated amenities, swimming pool and children's playground would be onsite. However, after the earnest money deposit is made (which I would loose if I withdrew) I later discovered these amenities are located in different communities across the street, requiring shared access. The closing process was extremely rushed. I was given only a few hours for the walkthrough simultaneously while touring the house with representative. This left no time for thorough cosmetic inspection, and any issues raised during the representative's explanation were addressed, while others were likely overlooked due to the time constraint. There were few things I reported such as drainage issue which were never fixed just rushed to close the house and get threatened that if I dont close the house on time I would loose earnest money regardless if my issues were resolved or not. This rushed approach was unacceptable. The craftsman on the house is just awful. Doors were not aligned properly, too much gap. There are crack all over the house and so on. Several of my friends expressed interest in the community but ultimately chose to pay slightly more in a nearby community. They, like me, were dissatisfied with Lennar's misleading advertising regarding the onsite amenities and the rushed closing process. Most of my neighbors are advising their friends and family to stay clear from this community because it doesn’t even have a children playground forget about other amenities and workmanship of the house is awful. ... More

False info and poor quality

I put a deposit on the home in May 2024 and notified expected move in date was October 2024. From May to October there was very limited communication from the builder. Someone finally reached out in OCT and I was able to tour the home twice on separate occasions. No indication before hand that the first appointment. I would be "blue taping" the home. I was given barely an hour to mark up the home with areas to fix. One item in particular I marked was that the fire alarm was beeping. I recommend taking pictures / videos of the blue tape areas. Second walk through the items I blue taped were not fixed. Also, the blue tape that I placed from the first APPT. were removed. For example, fire alarm was still not fixed. I was not able to blue tape any additional issues that I saw in this second appt. There was lack of communication regarding delay in move in date. They sent me an e-mail a few days before the estimated date. Move in was pushed from OCT to mid NOV. Mid NOV came. I got a call Thursday, the day before my “new” move in date. They said I would get a call maybe tomorrow (Friday) to come pick up the keys. They stated, if no one calls by 4/5pm then I would have to wait until Monday. No one called Friday. I got an email Monday, saying move in date was pushed to end of NOV. Very short notice regarding picking up keys. Notified via text to come to model home of another site plan with no clear direction / address. I just happened to follow the right people to find where they were located. I was given my keys and an ugly charcuterie board. When I arrived and walked into my "new" home, the door was wide open. Anyone could have walked in and taken things. There was dirt marks on the walls. Trash left all over the house, from food wrappings to cardboard. Was this home even walked through or even cleaned /checked? Ohh and the fire alarm was still beeping / broken. I lived in my home for three weeks before they actually sent someone to come fix this!. A majority of the items that were blue taped were not even fixed. Now I have to waste my time submitting tickets and waiting for someone to come fix an issue that should have been fixed before I was given the keys. When I did the second walk through back in October, they gave me a bucket of supplies (touch up paint, screwdriver, cleaning supplies, etc.) At the time I thought how thoughtful. Now I realized those supplies were provided so that I could complete my undone home: There is a leak in the sink. Dishwasher was not connected. Stains in toilet. Carpet is throughout the house and I constantly feel the staples poking out. Nails coming out of the walls. Lennar does not own a leveler. 50 percent of the outlets were crooked. Continuous trash and mud at my front door. The watts of outlets dozens’t match wiring. Doors didn’t lock. Lennar does not care about providing a quality home or experience. Would I recommend Lennar to a friend? No! Would I choose Lennar again. No! Lennar is like Temu: low quality outputs that looks nothing like the picture, but worse because you cannot get your money back. ... More

Experience with Service department and sales agent was not not at all supportive

I know that buying a new home always has challenges, but for me this has been a nightmare. The biggest thing is that Lennar pushed the build to close a month early which led to all kinds of quality issues and financial complications.

Dealing with Lennar has been a nightmare! Their responsiveness is non existent and anytime there is a problem, they pass the buck to someone else and you never get a straight answer from anybody. We were warned to stay away from Lennar but we did not listen and we paid the price. I would greatly advise any new home buyers to STAY AWAY FROM LENNAR!

It’s a hit and miss with this builder. I have worked with a lot of new builds. I had an inspector come to look at the property. For the most part, it was good. With a few items pointed out. Lennar wanted to close really fast. I told and warned them it’s pretty fast and I don’t want a property rushed that I’ll see some misses. They guaranteed that. That’s not what happened. Closed and then a month in, I still have people coming into the house to fix things. Electrical switches not properly connected, hvac trips - came in and out several time and seems people were just diagnosing it guessing. They said welcome to your new home. Here’s the key (code) - doesn’t work! I was able to reset lock because front door was left unlock. Warranty department is trying their best. So far a good. Would have liked some compensation for the time house is still being worked on as I was promised things will be done but I’m paying mortgage now while they still continue working on the house. Seems just fair? But, seems like some people at Lennar doesn’t care about initial impressions and how that can impact the experience of clients. All I heard was just excuses and trying to not own the mistake when they tried to talk to me about the issue. I would say some do care as well, not all are bad, there are good people in that company. Unfortunately, this is what happened to me. Maybe it’s a different experience for others. ... More