LGI Homes Reviews
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What Homeowners Have to Say About LGI Homes.
LGI Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.1 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of LGI Homes 276 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
LGI Homes - Poor workmanship on all cabinet drawers.
- Anonymous
- Verified HomeBuyer
- February 16, 2021
- Sultan, WA
Poor workmanship on all cabinet drawers. Heating vents not properly installed. Broken sewer pipe under house. Slow leak at water meter.
LGI Homes responded:
We're surprised to hear about the issues you listed. Each of our homes undergo several inspections throughout the construction process, but our homes are backed by several warranties so that we can resolve any items that arise after you close. If you haven't yet, we recommend submitting a claim in our convenient online warranty portal.
Total Score 5
Quality 2
Trustworthiness 2
Value 4
Responsiveness 3
LGI Homes - very disappointed in the contractors who built this home.
- Steven H.
- Verified HomeBuyer
- March 17, 2022
- Keenesburg, CO
very disappointed in the contractors who built this home. poor workmanship and dont bother to cleanup after working. found several nails and debris in front and back yard. they dont take pride in what they build
LGI Homes responded:
Hi Steven, we take pride in the quality of our homes and we are disappointed that you are unsatisfied with some of the items in your home. If any items that need repair fall under our extensive warranties, please be sure to submit a claim through our online portal at lgihomes.corrigo.com.
Total Score 5
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
LGI Homes - Poor quality, wish I could turn back the clock wouldn't buy this
- Rosa J.
- Verified HomeBuyer
- March 09, 2022
- Hockley, TX
Poor quality, wish I could turn back the clock wouldn't buy this from house. The floors upstairs are horrible, the paint job is like a 4 year old did it. Ect,Ect
LGI Homes responded:
Hi Rosa, we take pride in the quality of our homes and we are disappointed that you are unsatisfied with some of the items in your home. If any items that need repair fall under our extensive warranties, please be sure to submit a claim through our online portal at lgihomes.corrigo.com.
Total Score 5
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
HAPPY
- Frances B.
- Verified HomeBuyer
- November 07, 2024
- Bennett, CO
It was a nervous and exciting experience for being first time home buyers . I can't belive it I have a very nice and Comfortable home .
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
LGI Homes - It was a good experience working with LGI Homes, they were updating
- Maria R.
- Verified HomeBuyer
- August 18, 2022
- Palm Bay, FL
It was a good experience working with LGI Homes, they were updating me every week with the progress of the construction till the moment of closing. I'm giving them a four star overall because of the time it took to finish the house due to the lack of materials because of covid.
LGI Homes responded:
Hi Maria, we appreciate your patience with our construction delays. We are happy to hear you had a good experience with our team, thank you for choosing LGI Homes!
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
beautiful home.
- June H.
- Verified HomeBuyer
- May 03, 2026
- White Bluff, TN
LGI homes are beautiful.
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Beautifuul
- Ingrid G.
- Verified HomeBuyer
- December 07, 2024
- Villa Rica, GA
I am happy with my home
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
LGI Team
- Anonymous
- Verified HomeBuyer
- November 30, 2023
- Conyers, GA
The LGI Team was amazing very responsive and personable. Everyone was eager to help and my Realtor Ashley was a breath of fresh air she calmed me when the process seemed stressful. She was amazing and the Office Manager Meagan was just as awesome and assured when there was no one to assist. Thanks Conyers Team for all your hard work and support!!!
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
The price.
- Luis M.
- Verified HomeBuyer
- October 11, 2023
- Deltona, FL
Not satisfy with the way the land was done on the back of the home.proven to moved electric cables in front of the home.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
LGI Experience
- Ginny P.
- Verified HomeBuyer
- April 18, 2023
- Newcastle, OK
Our experience with LGI has been a good one everyone has been so helpful through the entire process and we love our home!!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Nice House
- Anonymous
- Verified HomeBuyer
- July 12, 2022
- Fort Myers, FL
One year waiting but it was worthy.
LGI Homes responded:
Hi, we appreciate your feedback. Congratulations on your new home!
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
LGI Homes - David was amazing knew alot and the LGI team help things go smoothly
- Deon G.
- Verified HomeBuyer
- September 09, 2021
- Hockley, TX
David was amazing knew alot and the LGI team help things go smoothly
LGI Homes responded:
Thank you, Deon!
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
LGI Homes - We had an overall positive experience with purchasing our first
- Tatiana G.
- Verified HomeBuyer
- June 08, 2021
- King, NC
We had an overall positive experience with purchasing our first home. It was a good learning experience. LGI was great to work with and answered questions quickly.
LGI Homes responded:
Thank you for the review and congratulations on becoming a homeowner!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
LGI Homes - Over all experience good but little bit more transparency and
- Sravan E.
- Verified HomeBuyer
- April 22, 2021
- Liberty Hill, TX
Over all experience good but little bit more transparency and communication could have been better..
LGI Homes responded:
We strive to provide as much information as possible up front and we appreciate your feedback.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Easy to follow process!
- Patrick D.
- Verified HomeBuyer
- January 07, 2021
- Kyle, TX
The process is easy; there is some delay/communication issues that could be fixed, however everything transitioned very smoothly from renting to owning. Just had to make sure I stayed on it.
LGI Homes responded:
Hi Patrick, we are happy that you enjoyed the simplified buying process and appreciate your feedback on the communication delays.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Easy
- Levi C.
- Verified HomeBuyer
- January 05, 2021
- Newark, TX
From beginning to closing day the process was simple. We're first time buyers with maybe average credit and I don't think it could've went any smoother. The sales team works to get you approved. I highly recommend especially to first time buyers.
LGI Homes responded:
Thank you for the review, Levi! We are proud to offer a simplified buying process and love when we have the opportunity to help first time buyers achieve their dream of homeownership. Congratulations!
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
The saler executed precision and customer service through the process.
- Eunice G.
- Verified HomeBuyer
- December 29, 2020
- Zebulon, NC
Quality Customer Services and Home
LGI Homes responded:
Thank you, Eunice!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Sales rep
- Angel P.
- Verified HomeBuyer
- December 15, 2020
- Kings Mountain, NC
Ask any questions u want all will be answered
LGI Homes responded:
We strive to answer every question and provide an exceptional customer experience! Thank you for the review.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Review
- Marvin R.
- Verified HomeBuyer
- September 23, 2020
- Forney, TX
The responses to the issues that we've had so far have been excellent.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Good experience, easily could be better
- Paul D.
- Verified HomeBuyer
- April 23, 2026
- Angier, NC
Some communication between different representatives could have been better. Reps could not relay information about the house that is/was not included in the brochure because they did not know the answer.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Hellen
- Hellen W.
- Verified HomeBuyer
- November 14, 2023
- Brooksville, FL
The house has some issues
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Nice house, just wish some issues would be fixed faster
- Keith B.
- Verified HomeBuyer
- October 10, 2023
- Lakeland, FL
I’ve been in the house for over a month now. I like the place and location. Everyone is nice. My only issue is I have been missing a kick plate for my dishwasher, and my back door does not lock. Still waiting for those issues to be addressed.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Good Buying Experience but Low Quality Materials
- Anonymous
- Verified HomeBuyer
- September 26, 2023
- Hopewell, VA
A very quick and efficient manner selecting the home. The staff was great to work with. However, the materials to build the home are not the highest. For instance, the paint is the lowest quality I have seen in a home. You brush up against it and it automatically puts a mark on the wall. You can't even clean the walls without paint coming off. There are a lot of dry wall mistakes that you can see through the paint as well. The carpet is a low grade and I can already see areas that are showing signs of coming apart. Lastly, the landscaping was rushed and my yard looks like rolling hills.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Unsatisfied home owner
- Joan M.
- Verified HomeBuyer
- October 12, 2022
- Hagerstown, MD
The buying experience was easy and seamless. After the purchase everything has went down hill. I have lost of issue to be fixed that have not been addressed. The craftsmanship is about a 5 out of 10. Everyday I find something new. The paint on the cabinets, doors and walls is terrible. I have also filed a claim on the website weeks ago and have yet to get a response. Overall experience to this point is about a 3 out of 10. Also they claim to have put sod down around the house. They didn’t level the ground or remove any rocks before laying sod. I have spent thousands of dollars already have ...
LGI Homes responded:
Hi Joan, we are disappointed to hear your feedback. We pride ourselves on our customer service, and we apologize if your experience was anything less-than-exceptional. We have sent your information to our local team to ensure they reach out to you regarding your warranty claims and other concerns. We are happy to hear that overall the homebuying process with us was easy and seamless. Thank you for choosing LGI Homes.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
First-time Home Buyer
- Anonymous
- Verified HomeBuyer
- August 11, 2022
- Tampa, FL
My experience with LGI has been okay. There were many delays with completion and confusion at closing with amount due. I am not sure if this is typical as this was first home purchase. Once I moved in there were many items overlooked like garage door opener not install, trim not nailed or painted, However with the minor issues I encountered everyone from the sales office staff to groundskeeper to construction manager has been very responsive and helpful in resolving any concerns.
LGI Homes responded:
Hello, we are happy to hear you have received prompt communication from our team about any items that have arisen in your home. We thank you for choosing LGI Homes!
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
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