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- Phoenix-Mesa, AZ
Pulte Homes Reviews in Phoenix Mesa, AZ
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What Phoenix Mesa Homeowners Have to Say About Pulte Homes.
Read all 849 verified reviews from homeowners that built a new home with Pulte Homes in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Pulte Homes an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Phoenix-Mesa Area
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Customer Reviews
Satisfied overall
- Charles F.
- Verified HomeBuyer
- July 24, 2019
- Buckeye, AZ
This is my 2nd Pulte home, regardless of any issues major or minor they always get taken care of.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Make sure you hire a good home inspector.
- Kenneth H.
- Verified HomeBuyer
- July 17, 2019
- Surprise, AZ
There were 6 square feet of shingles missing, irrigation system leak, AC air leak in the attic, and wiring issues in the ceiling fan and pendant light prewires. So I can't help but wonder if there are hidden issues elsewhere in the house. I understand that building a house is a very involved operation, and requires a lot of different crews to coordinate together. So some problems are expected. But I can't give 5 stars to something with these types of problems. Otherwise, the house SEEMS to be well built. But hire a good home inspector to make sure everything is like it should be.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Pulte Homes - Top notch material
- Earlene S.
- Verified HomeBuyer
- July 01, 2019
- Mesa, AZ
Top notch material
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - More than Satisfied
- Anonymous
- Verified HomeBuyer
- June 25, 2019
- Peoria, AZ
More than Satisfied
Total Score 5
Quality 5
Trustworthiness 4
Value 3
Responsiveness 4
Customer Warranty Service
- Richard D.
- Verified HomeBuyer
- June 25, 2019
- FLORENCE, AZ
It shouldn’t take weeks for customer Warranty Service to get someone to fix a problem. That said all issues, were taken care of at the home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Amazing experience
- Priyaranjan D.
- Verified HomeBuyer
- June 11, 2019
- Phoenix, AZ
Had a great experience end-to-end with Pulte homes. Traversed thru the process as a first time home buyer and got amazing support from Pulte that ensured everything went well without any major hitches. Very happy with the quality, experience and the end product.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Pulte feedback
- Anonymous
- Verified HomeBuyer
- June 11, 2019
- Phoenix, AZ
Go over the floor plan layout with a fine tooth comb before you go to the design center. Sit with your sales rep to go over every single detail. Do not assume anything. The model may not exactly represent every feature of the home you are having built. .
Total Score 5
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Site Supervisor
- Noor S.
- Verified HomeBuyer
- May 30, 2019
- PHOENIX, AZ
Bob is an excellent supervisor . work with him. he is very good at his job
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Pulte is a good company
- Erik M.
- Verified HomeBuyer
- May 29, 2019
- Phoenix, AZ
We recently purchased a home from Pulte. We are very happy with the our home and the process as the home was being built. Pulte brings years of home building expertise and it shows throughout the home building process.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Desert happiness! Very pleased with our new home.
- William R.
- Verified HomeBuyer
- May 28, 2019
- Phoenix, AZ
Pulte Homes is a great company. I would definitely do business with Pulte again.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Pulte Homes - we actually started off with J.
- Skylar H.
- Verified HomeBuyer
- May 22, 2019
- Mesa, AZ
we actually started off with J.T. as our site manager and we loved him ! then around the time of our drywall inspection we got switched over to Hector and we were hesitant just because this was not only our first "new build" but our very first home buying experience. however once we met Hector and talked to him for a bit we were relieved at how amazing he was. he made sure to always get back to us whenever we reached out and over all we just got the feeling that he really cared about everything that was going into our house. Hector is just awesome overall and i really hope every customer ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - We are new homeowners and have loved everything about our Pulte
- Shaun J.
- Verified HomeBuyer
- May 22, 2019
- Mesa, AZ
We are new homeowners and have loved everything about our Pulte home and the Pulte company that we have experienced thus far.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Good experience
- David H.
- Verified HomeBuyer
- May 22, 2019
- Peoria, AZ
The experience was good over. I especially appreciate the Pulte realtor. She was excellent
Total Score 5
Quality 5
Trustworthiness 4
Value 4
Responsiveness 4
First time home buyers.
- Anonymous
- Verified HomeBuyer
- May 21, 2019
- Buckeye, AZ
First time home buyers, Pulte made the experience easy and exciting! Great communication from the Pulte team.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Good company with knowledgeable people
- Anonymous
- Verified HomeBuyer
- May 15, 2019
- MESA, AZ
We love our Pulte home. Well built and energy efficient. The layout is functional and visually pleasing. The minor issues we've had after the build have been handled promptly by our field manager. Really great experience!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Pulte Homes - Excellent quality
- Anonymous
- Verified HomeBuyer
- May 01, 2019
- Phoenix, AZ
Excellent quality
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
I would buy a PULTE home again
- Paul B.
- Verified HomeBuyer
- April 23, 2019
- Phoenix, AZ
PULTE did a great job on our new home - home is very efficient and well designed. Could pay just a little more attention to the small details but they are small - I would buy a PULTE home again - I bought home on a discount but otherwise appraised just below retail price.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
I love the house!
- Darlene S.
- Verified HomeBuyer
- April 23, 2019
- Buckeye, AZ
I have had two other brand new house build. The only complaint I have are the windows. All of them are cut on the frame and the edges are rough. That to me is just not right. It’s like you made them fit instead of purchasing them to fit. I have spoke with Lane a nice gentlemen for sure. But that truly bothers me! I recently sold my 4300 sq ft house in Goodyear my husband passed away to much house. I had looked at several homes. Always wanted a home builder by your company. The house was currently build did my walk through. Did not notice the windows until my blind installer measured and ...
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Great Experience
- Cecilianne B.
- Verified HomeBuyer
- April 23, 2019
- Mesa, AZ
Pulte homes are good sturdy home builders, you can feel it when you walk into the home. Insulation is great. The follow-up on getting items fixed was wonderful and very responsive
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Quick and easy mortgage process
- Terry Gayle E.
- Verified HomeBuyer
- November 05, 2025
- Goodyear, AZ
Quick 2 week process for the mortgage. Everyone was kind and helpful in getting it done.
Pulte Homes responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you had a quick and easy process with our team! We appreciate your kind words and your feedback. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 3
Trustworthiness 5
Value 3
Responsiveness 4
Finish work leaves alot to be desired.
- Ronald Y.
- Verified HomeBuyer
- July 16, 2025
- Queen Creek, AZ
Pulte builds a nice home unfortunately some of their finish work leaves alot to be desired.
Pulte Homes responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that you are enjoying your home, but sorry to hear you have some concerns with the finish work. If there is anything we can do to help, please don't hesitate to reach out. Thank you again. ^KH
Total Score 5
Quality 2
Trustworthiness 3
Value 3
Responsiveness 5
Cabinets disappointed
- Terra A.
- Verified HomeBuyer
- June 03, 2025
- Surprise, AZ
Not happy with my cabinets only one person installed them. They have a lot of nicks and scuff in them. During walk-through appointed them out, but they’re still there
Pulte Homes responded:
Thank you for sharing your feedback with us. We’re very sorry to hear about the condition of your cabinets and that the issues you pointed out during the walk-through have not yet been resolved. This isn’t the level of quality or follow-up we aim to provide, and we understand how frustrating that must be. That said, we would like to make leadership aware of your concerns and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ...
Total Score 5
Quality 1
Trustworthiness 4
Value 4
Responsiveness 5
Nick is extraordinary
- Bruce Malcolm W.
- Verified HomeBuyer
- March 12, 2025
- Apache Junction, AZ
Construction manager was incredibly involved in the construction process and always available to discuss open issues and their resolution. Couldn’t ask for a better intermediary throughout the process. Morten, on the front end, was also very responsive and professional. Great experience overall.
Pulte Homes responded:
Thank you for taking the time to provide feedback. We are thrilled to hear that you had a great experience with your construction manager and Morten. Our team strives to provide responsive and helpful service, and it’s wonderful to know that we met your expectations. Thank you again. ^KH
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
after move in
- Alejandro U.
- Verified HomeBuyer
- February 03, 2023
- Queen Creek, AZ
Some of the paint work outside of the home requires touch ups. The front yard rock is patchy and sparse.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Lots of little issues, closing was probably to rushed
- Anonymous
- Verified HomeBuyer
- February 02, 2023
- Phoenix, AZ
Attention to detail was lacking in a number of areas. Expected a better ‘initial’ condition of the house. Things took longer than expected to resolve.
Total Score 5
Quality 3
Trustworthiness 5
Value 3
Responsiveness 4
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