Pulte Homes Reviews in Phoenix Mesa, AZ

Everything went pretty well. Would buy from again

Love our home. Construction team was great.

Good developer and great sales team/ construction managers that are very helpful and communicative throughout the process.

The Realtor at the location Erik has been very professional, has a lot of knowledge about the homes and is very responsive to all of the questions about our new home. Lloyd has also done a wonderful job keeping us in the loop during construction and with answering questions about the workings of a smart home and it's functions.

Overall the experience was good but it felt like the last few weeks before closing was rushed and requesting services has been difficult.

Overall our experience was good. We experienced delays but we eventually got to setup our beautiful home. The quality of materials and overall workmanship was good. Special thanks to Shannon from the Sales office for helping throughout the process. Responsiveness to issues could definitely improve. We have raised requests for issues and it has been over a month and it hasn’t been resolved yet.

The Butte model is perfect in meeting our family needs.

We love the house. Thank you

The overall experience from beginning and during the process was good and continuous two-way communication.

He was super communitive and informed us without fault

The overall quality of the home seems really good. Long wait for home to be built. Finishing touches on home were not good. Home was not clean. Contacted customer service twice and it was a waste of time. Field Supervisor has been very helpful. Moved in to home in October and still have quite a few items that need to be complete, most of which are relatively minor.

Provided timely updates and finished home as per the schedule

Courtney, Sales Rep and Tony, Project Manager were great to work with! They were on top of things and went over and above to get back to us quickly and took care of any issues right away. Pulte Mortgage on the other hand was awful. Delayed responses, held us up on answers had to scramble at last minute to find another lender and so therefore we didn't get our pool and now have to pay more money to have hole dug due to fences.

The location is nice and it’s quiet with beautiful Mountain View’s.

With the market we are dealing with right now I appreciate the communication and responses when I've sent questions.

Some subs are excellent. Others are animals. No pride in workmanship.

Overall great experience. The contractor was very helpful through every stage.

The design and layout of the home.

Lacking a bit in the customer service area. Mainly after completion of the home...

Overall we had good experience. What we did not enjoy was the options we got to select in design center. Pulte definitely add more options as it gives way less to choose as compared to any other builder of this scale.

Working with our construction manager, Robert was great. He was kind and helpful. Once you are moved in, it seems that it takes a bit longer to get things addressed, but they get done.

During COVID we were trying to close on our house. The sales team and Project manager were very helpful in making everything go smoothly

Thank you. We love our home.

Slow response prior to and after purchase. Questions were sometimes ignored or took several weeks to hear back. Never heard from the field manager during the entire build.

The team did the best they could with the challenging subcontractor base.