Pulte Homes Reviews in Phoenix Mesa, AZ

Quality of work is okay, not great. Sloppy, no pride in workmanship. 50/50 on materials. Many were very cheap for the price we paid. Quality Control was basically none. Terrible. Responsiveness to issues, basically we got "ghosted". At 2 months from move-in, still many issues were not addressed. Word of trust to take care of things, doesn't exist. The only positive portion of this experience was the Loan Processing. Basically smooth, though communication was lacking, it was better than the rest of the process. At this point, we would not purchase another Pulte Home or recommend them. Too many issues that we personally should never had to have been part of. This house was by far "Ready to Move-In". We're still waiting for several issues to be addressed and repaired or replaced. Extremely disappointing. Pulte can certainly do much, much better. ... More

Electrical, plumbing, and flooring issues were supposed to be fixed prior to closing on our home. We were assured everything was completed and ready for us to move in. We are having major electrical problems and plumbing issues since we moved in and they have not been addressed yet. We also have structural issues that have not been addressed. Garage company has yet to fix our garage doors. We closed in the beginning of January and as of March 3rd, nothing has been fixed. We have tried to reach out to our Field Manager and no response. The windows do not open and shut correctly. The home buying process was horrible and Pulte deceived us from the design center and mortgage company. ... More

The price/value of the home does not equal the price. We felt rushed to go to design before we were even sure about getting a mortgage. As the building process progressed, it would have been nice to change a few things. Design should go through options better. Products used are definitely lower quality and pride of workmanship lacking.

Great process and people from the sales side all the way to the construction!

Buyer beware - production building means you give up your rights for a quality built house!! Sub contractors used are at the bottom of the barrel because Pulte pays them so poorly so they can make more profits. Do your research before buying from Pulte.

Overall we had good experience. What we did not enjoy was the options we got to select in design center. Pulte definitely add more options as it gives way less to choose as compared to any other builder of this scale.

All the Pulte people I worked with were very helpful throughout the process. The homes are some of the best designed and well thought out of all the builders you can choose from in the Phoenix area.

Home buying experience with Pukte was awesome!

Good home. Thanks a lot.

Robert Really went above and beyond to remove all doubts we had in addition to any fixes/minor touch ups that were needed during the move in. That speaks volumes about the company's focus on customer expereince.

Working with our construction manager, Robert was great. He was kind and helpful. Once you are moved in, it seems that it takes a bit longer to get things addressed, but they get done.

Pulte Homes has good Customer Service after the home is completed. The people from the sales department to the design center made it an easy process. The few issues we had with the new home were taken care of in a timely manner. Upgrade offers made it an even better home!

Just not what I would have expected from a national builder. The house keeps us dry but that’s about all I can say about it. Very strange building techniques and materials. Very loud with outside noise. Cold and hot spots throughout. Exposed wires, etc. Just very poor effort overall. I would never recommend a Pulte home to anyone.

Overall happy with the home I purchased. The Pulte realtor was excellent. Moved in a little over a month ago and am constantly having Pulte come out to fix things. Feels as if they rushed through the building process. Definitely inspect the home multiple times before your warranty expires. Considering getting a professional inspection as well. Would buy again if the price was right.

The communication between the builders and the buyer was very poor! Simple problems could have been resolved with honest communication. I felt I was deceived many times throughout the building process. My issues were resolved, but only through a long and drawn out process. Very frustrating!

From the moment that our house was assigned a superintendent, we were in good hands. From weekly Friday updates to writing a welcome message on our concrete slab, Scott went above and beyond to make our home perfect for us.

Pulte is an amazing builder. The floorplans are well designed and highly customizable. The entire process was very smooth because you always had a Pulte team member a text or phone call away to answer your question. The quality of the home is amazing and they are very eager to fix anything that doesn't look right. Maybe the best part of Pulte is the comprehensive warranty that is huge for piece of mind.

Both Contruction foreman’s were great, we started with Chris, then he goes of and gets married and gets the COVID-19. Can you believe that guys! Lol But Steve stepped in and was absolutely great.

Overall the buying experience was great. We have been in the home since mid November and still waiting on some things to be taken care of. I understand with the holidays and covid its not easy but these things should've been taken xare of. Over all we love our home and can't wait to get it all organized and backyard done.

Excellent experience overall, from start to finish.

My experience was good. Even though we purchased just before the pandemic and had to navigate through that complexity, the Pulte experience was positive and we felt like we were treated well. We're satisfied with our home and the process.

I’ve worked for builders most of my career and HD expectations that there would be a lot of issues in our building process. But, our superintendent Ron, was absolutely amazing. He’s good at building a quality home and being responsive to us as the owners. I truly feel like we had a positive experience because he was the lead.

Everything about this experience was great, everyone was extremely helpful throughout the process. Pulte Homes really does a great job of making a family feel at home.

They were nice and super helpful

Lloyd was very responsive in managing the build process. Very helpful and enjoyable to work with. He built trust through his knowledge and responsiveness