Pulte Homes Reviews in Phoenix Mesa, AZ

Working with our construction manager, Robert was great. He was kind and helpful. Once you are moved in, it seems that it takes a bit longer to get things addressed, but they get done.

Pulte Homes has good Customer Service after the home is completed. The people from the sales department to the design center made it an easy process. The few issues we had with the new home were taken care of in a timely manner. Upgrade offers made it an even better home!

Just not what I would have expected from a national builder. The house keeps us dry but that’s about all I can say about it. Very strange building techniques and materials. Very loud with outside noise. Cold and hot spots throughout. Exposed wires, etc. Just very poor effort overall. I would never recommend a Pulte home to anyone.

Overall happy with the home I purchased. The Pulte realtor was excellent. Moved in a little over a month ago and am constantly having Pulte come out to fix things. Feels as if they rushed through the building process. Definitely inspect the home multiple times before your warranty expires. Considering getting a professional inspection as well. Would buy again if the price was right.

The communication between the builders and the buyer was very poor! Simple problems could have been resolved with honest communication. I felt I was deceived many times throughout the building process. My issues were resolved, but only through a long and drawn out process. Very frustrating!

From the moment that our house was assigned a superintendent, we were in good hands. From weekly Friday updates to writing a welcome message on our concrete slab, Scott went above and beyond to make our home perfect for us.

Pulte is an amazing builder. The floorplans are well designed and highly customizable. The entire process was very smooth because you always had a Pulte team member a text or phone call away to answer your question. The quality of the home is amazing and they are very eager to fix anything that doesn't look right. Maybe the best part of Pulte is the comprehensive warranty that is huge for piece of mind.

Both Contruction foreman’s were great, we started with Chris, then he goes of and gets married and gets the COVID-19. Can you believe that guys! Lol But Steve stepped in and was absolutely great.

Overall the buying experience was great. We have been in the home since mid November and still waiting on some things to be taken care of. I understand with the holidays and covid its not easy but these things should've been taken xare of. Over all we love our home and can't wait to get it all organized and backyard done.

Excellent experience overall, from start to finish.

My experience was good. Even though we purchased just before the pandemic and had to navigate through that complexity, the Pulte experience was positive and we felt like we were treated well. We're satisfied with our home and the process.

I’ve worked for builders most of my career and HD expectations that there would be a lot of issues in our building process. But, our superintendent Ron, was absolutely amazing. He’s good at building a quality home and being responsive to us as the owners. I truly feel like we had a positive experience because he was the lead.

Everything about this experience was great, everyone was extremely helpful throughout the process. Pulte Homes really does a great job of making a family feel at home.

They were nice and super helpful

Lloyd was very responsive in managing the build process. Very helpful and enjoyable to work with. He built trust through his knowledge and responsiveness

Every time we visited the job site it was filthy. No one watched the contractors that were "working" at our home. Beer bottles on site, bathroom plumbing not complete in one of the bathrooms, heater not set up. Even at our walk through the house was not clean and it doesn't seem to bother our "Construction Supervisor". We are sorry we didn't buy from a different builder.

Pulte made our home purchase smooth and enjoyable. We had a great experience with the whole Pulte team.

The entire purchasing and build process was smooth

very happy with floor plan and workmanship

Very unhappy since I've moved in. Every one just dissappeared. Where is the construction manager??? I have emailed him at least 5x and I get no response. His name is James, did he get fired??? I called my sales person, Samantha and I get no response. I emailed John at the sales office also, no response from all three of these people!!! Who do I get in touch with for repairs. I have been trying to get in touch with James for at least 7 weeks now. I have a cabinet that has not been replaced since August!! Who do I call please!!!!!

Great customer service

Great people to work with! Fast response to get exactly what we want on and how we want it built!! Excellent communication skill

Be prepared for the fact that your home will be nowhere near done when they say it will be. Be sure the house is complete before funding or you will have a fight to get it fixed.

Our salesman Eric was great. They can never give us an accurate estimate of when the home would be completed talk to three different people I got three different estimates of completion then after longer than expected they call us and tell us it would be completed in 30 days, not giving us much time to prepare to move. After moving in our dishwasher did not work it took them almost a month to get out here to fix it and they are very slow to respond to any other issue we have been here almost 2 months and still have many unresolved issues. When I do talk to somebody they tell me they’ll take care of it right away then I never hear from them again until I call them again and they keep telling me they’ll take care of it and they still have not after almost 2 months. ... More

Great experience with Pulte Homes!