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- Phoenix-Mesa, AZ
Pulte Homes Reviews in Phoenix Mesa, AZ
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What Phoenix Mesa Homeowners Have to Say About Pulte Homes.
Read all 892 verified reviews from homeowners that built a new home with Pulte Homes in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Pulte Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Pulte Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Pulte Homes in Phoenix-Mesa Area
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Customer Reviews
Gold Standard
- Michelle G.
- Verified HomeBuyer
- July 17, 2019
- PHOENIX, AZ
Pulte has a wonderful reputation and they did not disappoint! Start to finish has been a wonderful experience.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great homes
- Emir Z.
- Verified HomeBuyer
- July 14, 2019
- Buckeye, AZ
We purchased our home about a month ago. We are very pleased with this purchase and Pulte team were very professional and helpful with the loan process. Any issues we had were fixed in no time.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - i was please with the interest rate, and all the incentives i
- Joseph M.
- Verified HomeBuyer
- July 03, 2019
- Red Rock, AZ
i was please with the interest rate, and all the incentives i receive. Pulte homes worked to see that every concern i had was taken care of quickly. Great group for home buyers.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Built Our Forever Home!
- Ronald C.
- Verified HomeBuyer
- July 02, 2019
- Buckeye, AZ
It's been our experience, that Pulte Homes is a class act. From the initial sales person to the loan processors, and to the warranty individual, we were treated with the utmost courtesy. This company takes care of their buyers!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A smooth process from start to finish.
- John I.
- Verified HomeBuyer
- July 02, 2019
- MESA, AZ
The process was streamlined and easy to navigate from start to finish. Our building supervisor Jordan kept us up to speed and was very responsive to our questions and requests. Overall, a painfree process, and we love the house.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - Very happy with our decision to build with Pulte
- Isaac C.
- Verified HomeBuyer
- July 02, 2019
- PHOENIX, AZ
Very happy with our decision to build with Pulte
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Pulte Homes - Top notch material
- Earlene S.
- Verified HomeBuyer
- July 01, 2019
- Mesa, AZ
Top notch material
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Overall Good Quality!
- Erick P.
- Verified HomeBuyer
- June 28, 2019
- PHOENIX, AZ
Pulte has been a good builder to work with overall. The seller Victoria was friendly however I think she could pay a bit more attention to detail when dealing with clients requests. Brittany from the design center was very helpful answering questions and providing suggestions for improvements throughout the house. Jim was superb taking ownership and addressing all items from the final walkdown in a timely manner, going above and beyond to assure I was a happy customer.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
100% Satisfied.
- Kiran M.
- Verified HomeBuyer
- June 27, 2019
- Phoenix, AZ
100% Satisfied.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Homes - More than Satisfied
- Anonymous
- Verified HomeBuyer
- June 25, 2019
- Peoria, AZ
More than Satisfied
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 4
Excellent
- Zachary D.
- Verified HomeBuyer
- June 25, 2019
- FLORENCE, AZ
Beautiful work
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I love my new house!
- Patricia Z.
- Verified HomeBuyer
- June 25, 2019
- Surprise, AZ
Everyone from sales through closing was very professional and helpful.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
You end up paying more to get nothing
- Heather B.
- Verified HomeBuyer
- June 25, 2019
- BUCKEYE, AZ
The design center was the worst experience. The base price of the house is not even close to a realistic price unless you want poor quality materials. The trades are not paying attention to detail and are just rushing the jobs.
Pulte Homes responded:
We're disappointed to hear that you didn't have a good experience and we encourage you to reach out to us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 5
Very Happy Homebuyers
- Walter R.
- Verified HomeBuyer
- June 25, 2019
- Buckeye, AZ
Our Sales person Leslie and Project Manager Don were amazing! Always prompt, always courteous and had every answer to every question we had. The project area was always kept very clean and picked up and the workmanship on the home is incredible and in fact our blind person said he had never seen a home with windows so perfect.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Customer Warranty Service
- Richard D.
- Verified HomeBuyer
- June 25, 2019
- FLORENCE, AZ
It shouldn’t take weeks for customer Warranty Service to get someone to fix a problem. That said all issues, were taken care of at the home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
Slow to resolve issues
- Mark S.
- Verified HomeBuyer
- June 20, 2019
- BUCKEYE, AZ
The sales process went well. The start of the build process also went well. We decided to build with Pulte since we had a great past experience with them. Different area, different people and service I guess. The quality of the workmanship was below average. It looked like they just did the work without any care. It definitely shows that it was just a job and not have any care in what they do. We still are waiting for issues to be fixed after a month and multiple inspections.
Pulte Homes responded:
Thank you for bringing this to our attention. We're sorry our response to issues hasn't been satisfactory and if there are unresolved items that we can assist with, you can always reach out to us at socialcare@pultegroup.com. --Sarah
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 2
Pulte Homes - From the time we paid our earnest money to the time we closed
- Anonymous
- Verified HomeBuyer
- June 18, 2019
- Phoenix, AZ
From the time we paid our earnest money to the time we closed on our house exoerience with Pulte has been really great with no issues - Carlin from sales and Scott were of great help at Sky Crossing, Phoenix
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent homes and service
- Richard M.
- Verified HomeBuyer
- June 16, 2019
- Peoria, AZ
Great attention to detail
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Better quality of material and workmanship was expected
- Robert M.
- Verified HomeBuyer
- June 15, 2019
- Peoria, AZ
For the money I paid, I should have received a better quality house. For a $550K, cheap material seem to have been used. Everything was extra and not came with the base price.
Pulte Homes responded:
We're sorry to hear that you're unhappy with the quality of your home and have shared this feedback with our local leadership team. Please email us at socialcare@pultegroup.com if you'd like to discuss this further. --Sarah
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 3
Pulte Homes - Pre-built with everything we needed plus nice surprises
- John B.
- Verified HomeBuyer
- June 15, 2019
- Buckeye, AZ
Pre-built with everything we needed plus nice surprises
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing experience
- Priyaranjan D.
- Verified HomeBuyer
- June 11, 2019
- Phoenix, AZ
Had a great experience end-to-end with Pulte homes. Traversed thru the process as a first time home buyer and got amazing support from Pulte that ensured everything went well without any major hitches. Very happy with the quality, experience and the end product.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Pulte feedback
- Anonymous
- Verified HomeBuyer
- June 11, 2019
- Phoenix, AZ
Go over the floor plan layout with a fine tooth comb before you go to the design center. Sit with your sales rep to go over every single detail. Do not assume anything. The model may not exactly represent every feature of the home you are having built. .
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Love, Love, Love my new house!!! :)
- Tracy C.
- Verified HomeBuyer
- June 11, 2019
- Phoenix, AZ
I worked with Shannon and Scott during the purchasing/building of my new home. I can't say enough about my entire experience with Pulte. Both Shannon and Scott have been so great to me. They are super responsive, friendly and have made my purchase/building completely flawless.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte made things easy and quick
- Jordon E.
- Verified HomeBuyer
- June 11, 2019
- Phoenix, AZ
From looking at homes to financing, everything went smooth and as expected. Follow up after move in was also helpful by having weeks to live in the house to notice issues and have them addressed. This was our first new build and would certainly recommend Pulte as a builder.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte home experience
- Michael W.
- Verified HomeBuyer
- June 11, 2019
- Buckeye, AZ
The pulte home experience was great. From Eric in sales & pulte Mortage chase & David right to Don field construction no worries for us the home owner . Can’t go wrong with a pulte Home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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