Pulte Homes Reviews in Phoenix Mesa, AZ

Nick was really great to work with and very responsive to any concerns or issues we had. The most frustrating part was really the closing process and not being able to get a final date until a few weeks out which made selling our prior home very difficult - and we were just very lucky that it all worked out given we need to transfer those funds for the new home.

Multiple issues, cabinets,cracks tiles, corners dents, poor paint in the house.

Art did an awesome job, showing me everything I needed to know from troubleshooting household problems to warranties for appliances and Ac.

2nd Pulte home. Excellent quality, great warranty. Just one minor detail, builder should ask about the toilets. I had to replace all of them. All were too small/short.

My wife and I have had nothing but good things to say about our home building experience. We would definitely recommend it to anyone.

So many times people in & out to repair your house. Many problems in your house: from water to electric, to the walls (bend), bathrooms leak!! Water outside and talking with presentative who do not responds .. just by pass your requests.

They were great from start to finish and we closed on time !!!!

House inspection is a must to ensure everything is fine.

We have submitted several repair requests with only one repair

Great customer service from start to finish (Sub-division agent, Loan Process Reps, Closing Process)!!

I was very pleased with the purchase procedures and pricing on the home. Sales agent was excellent to work with. We are very pleased with the house. There are a few cosmetic issues that need attention and we are awaiting completion. Our construction manager was nice enough and ok to work with but communication was a little spotty. He was ill during that time period which may have led to that. He did spend a lot of time at the closing walkthrough which we appreciated. There is a one year warranty so we can review again after that to see if service is handled. I did notice an empty beer can in the attic recently so was surprised at that. Fo not believe subcontractors should be drinking on the site ... More

Nice house people are nice to work with

Slippy work everywhere that needs to be fixed.

Great customer service and staff. Cleanliness of house once I closed and moved in could have been better. House looks great! I love the house. Some corners were cut with small things like grout, drywall, and paint. Wish more things like light fixtures, backsplash, and fridge were offered/provided for price of house.

This is my second time buying a new home and it was the best experience. From Sales to construction the communication was amazing. I’m so pleased with my new home and the entire process was exceptional.

There was a delay in closing but it was worth the wait

We are happy with our new dream house. Our sells rep. design team and contractor were amazing.

Great communication with all persons involved in the buying, financing, construction, and closing of our new home.

Great experience and quick response.

House have lots of defects which have not been taken care of and we are still pursuing to get it corrected.

Make sure you inspect every aspect of your home build. We found numerous things wrong ( including beer cans in our walls). We found out that the flooring company Pulte uses has a D- rating. Once you sign the walk through papers you will not have much luck getting things repaired in a timely manner.

House is great. The Pulte mortgage company was very challenging. I get more experienced than the mortgage consultants.

If i knew i could help you improve i would spend the time. You have several issues and i am not 100% satisfied. You seem to promote your way to get a good review with simple one way form not allowing negatives. Your process is fast tracked poor quality allowing sub contractors to cut corners. Minimal supervision. No quality standards as the sub sets that in the field. Poor to no reprrsentation by city inspectors helps you get away with even more issues.just checks the box and doesnt get out of truck. You are likley held hostage by your subs ..only as good as your subs. Your products need updating. Areas needing attention.: Ac noises and wrong application Landscape poor..been using same co too long Price gouging, you can make a.profit but why take advantage. Exterior sidewalks and driveway damages not repaired or cleaned. Not finish trim in walk in closets. Need comfort height toilets. Come on..the tub surrounds are embarrissing. You build in az ..excessive hard water 32 grains or more hardness. You need to provide water softeners as a house feature not an add. This to me is as important as a post tension slab basic. Using cheapest Sherwin williams flat paint. Baseboards too small scale . Floorin height takes away 1/3 of base height. Use 4 in Base height minimum. Exterior paint is 1 coat flat. In az climate . Framing at soffits and tie in with stucco leave huge gaps for pests. Yoi loose the tight house at the soffit transition. No one checks the tile installers . Hollow tiles. Improper thinset Just a blow n go fast install skipping quality. Wall insulation is poor for sound deadening. Cheapest cellulous fill. Attick insulatio. Should be 12 inch and its only 4-5. Superintendent has no support to make changes. I purchased a spec home and this is what i saw Pulte could be a leader but takes the cheap easy way cookie cutter dont ask questions or make changes approach. Make the margins skip the quality business model.. Wes and john did good job. ... More

I was very impressed with Pulte, from the quality of their homes, the impressive array of customization options, the building process, to the sales agent, mortgage staff, and title company. Appreciated having everything we needed in a one stop shop. Would highly recommend Pulte to anyone that asks!

We are beyond grateful for helping us get our new dream home